Reviews of Hotel Pomelo House 2 stars
J P Marg, Thamel, 11180 Kathmandu, Nepal

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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWe stayed here on 3 occasions during our 1 month trip in Nepal. It is very good value for money, we were upgraded a couple times to larger family rooms which were very nice and spacious. Breakfast was very good and the staff were all nice and helpful. The location is fantastic in Thamel with great access to restaurants and shopping. (Plus the masala tea was very nice!)
In comparison to staying in rooms on floors 1, 3 and 4, you can tell a difference in the level of noise from the street- it was quieter the higher we were. Not a deal breaker for us though as it was a great location and expected in the city.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewClean room, nice staff, water supply in bathroom, breakfast and location were also good. Although the room we booked had no window, the air circulation was fine. It was lucky to stay here.
Nothing.
Thank you very much for you feedback
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in April 2025
Verified reviewstaff members are very helpful and friendly good location
Thank you Migle for your feedback
Reviewed: 16 April 2025 · Stayed in March 2025
Verified reviewGood
Reviewed: 11 April 2025 · Stayed in April 2025
Verified reviewBooked a room - got another one... bad startoff unfortunately. Notice much noices and lights around. Staff was good.
Reviewed: 5 April 2025 · Stayed in April 2025
Verified reviewReviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in January 2025
Verified reviewReviewed: 19 March 2025 · Stayed in February 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewFacility and staff
Nothing
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 January 2025 · Stayed in January 2025
Verified reviewBreakfast was really good and the service was stunning. Kamal at the reception was really helpful and cheerful! He helped me find the best barber shop and manage the best transfer to the airport!
Service!
Reviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 26 November 2024 · Stayed in November 2024
Verified reviewI was there with my family, I feel at the beginning bit weird but at the end it was really nice stay. Breakfast was really great and staff are very nice!
Hotel is bit old, need to be repaired, sometimes hot water doesn't work otherwise it's really great and cheap!
Reviewed: 31 October 2024 · Stayed in October 2024
Verified reviewReviewed: 22 October 2024 · Stayed in October 2024
Verified reviewThe hospitality and friendliness of the staff, the breakfast, the location.
Reviewed: 4 October 2024 · Stayed in September 2024
Verified reviewWonderful manager who helped us with local information and was very attentive. We extended our stay as the room was spacious , good breakfast, and location good for sightseeing and main tourist areas.
Noisy courtyard
Reviewed: 23 August 2024 · Stayed in July 2024
Verified reviewAll the things
Wifi wasn't working
Reviewed: 2 July 2024 · Stayed in May 2024
Verified review