Reviews of Raniban Serenity Suite
Raniban Road, 44600 Kathmandu, Nepal
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewthe host is very kind and helpful. the apartment is spacious.
no applicable
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 March 2025 · Stayed in March 2025
Verified reviewReviewed: 1 January 2025 · Stayed in January 2025
Verified reviewsteal for the price!!!!
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewVery good property for the family. I recommend the property for the family..
Owner is very helpful..
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewI liked the space, which was enough for 5 people. I liked the ceiling in the living room. And sitting on the sofa. And the only 1 sunny bedroom with a comfortable double bed. The beds were clean. And that the offer was cheaper than others for 5 people. A quieter, dust-free street and close to Swayambhu . There were also many restaurants to choose from and supermarkets.
I find it insulting that the bathroom wasn't cleaned at all after other people! And bathroom was in terrible condition. Dirt but also mold, cold and humidity.. The description said there is a heater included, but in private messages they wanted a fee for the heater. But after writing they left 1 small heater in this extremely cold apartment. In which we had to wear jackets and caps. Especially the room with separate beds was awful, damp and cold. I didn't like that: The electric kettle didn't work, after reporting it I only saw excuses. The beds were not made before our arrival. A large cockroach was walking around the kitchen. No toilet paper, no soap, no hand towel and the lack of hot water for the number of residents living in this house!
Thank you for your feedback. We appreciate all reviews as they help us improve. It’s worth noting that we haven’t received complaints like yours before, and we strive to provide a comfortable experience for all our guests. Regarding the cleanliness and heating, we understand it's not a luxury hotel, especially considering the budget-friendly rate of $10 per day. We recommend that guests looking for additional amenities consider staying at higher-end accommodations. As for the kettle, we are glad it worked for you after your departure, and the beds were freshly made, though not to hotel-standard expectations. We provided five towels, and we believe that is ample for the stay. Also, for the hot water its solar power its usually enough for 5 people unless you use too much of hot water it take time for it to reheat again. We hope you'll understand our position and that any future stays offer you a more pleasant experience.
Thank you for your feedback. We appreciate all reviews as they help us improve. It’s worth noting that we haven’t received complaints like yours before, and we strive to provide a comfortable experience for all our guests. Regarding the c… Show more
Reviewed: 29 November 2024 · Stayed in November 2024
Verified reviewThe accommodation is complete apartment with 2 bedrooms, 1 bathroom, 2 toilets, a kitchen, and a comfortable living room. We were amazed by the size of the apartment and the comfort for this price. Really enjoyed our stay and would book again.
Nothing. Really glad to have stayed here.
Reviewed: 17 November 2024 · Stayed in November 2024
Verified reviewEverything was good.
Wifi need more signal boost.could not attending few meetings.
Reviewed: 8 October 2024 · Stayed in September 2024
Verified reviewReviewed: 23 September 2024 · Stayed in September 2024
Verified review🏴As soon as I arrived I was welcomed into a party for greatmama, the family was amazing and so friendly. We partied a couple of nights away and even went to the Zoo❣️ The apartment was fully furnished with new beds and a full kitchen. Anything we needed we just had to ask. Everything offered here was available and the pictures are true to form. I didn't want to leave💕 Thank you for a wonderful stay, I can't wait to come back to my Nepalis family💐
My blanket was so thick, a thin sheet would be better.
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewLocation and environment
Nothing at all
Reviewed: 8 August 2024 · Stayed in August 2024
Verified reviewThe host was super friendly, the space was super clean and looked new. I went there for my girls night out on my birthday. I had a great time. It's a steal for the price paid. Definitely booking again
Thankyou for you review