Reviews of Royal Kings Hotel 3 stars
Satghumpti Thamel Satghumpti Thamel, Thamel, 44600 Kathmandu, Nepal
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Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 26 December 2024 · Stayed in December 2024
Verified reviewI am impressed with their excellent room service. The staff was prompt and efficient, ensuring that all my requests were handled with care. The room itself was clean, comfortable, and well-maintained. It truly made my stay in Kathmandu enjoyable. Highly recommend this hotel for its outstanding service and hospitality!
Thank you for your kind words! We're thrilled you enjoyed your stay and appreciated our service. Your recommendation means a lot to us!
Reviewed: 24 December 2024 · Stayed in December 2024
Verified reviewRoyal Kings Hotel offers delicious food, a stunning rooftop bar, and excellent service, making it a top stay in Kathmandu!
Royal Kings Hotel in Kathmandu offers delicious food, a stunning rooftop bar, and excellent service for a top-notch stay!
Reviewed: 22 December 2024 · Stayed in December 2024
Verified reviewGreat stay at Royal Kings Hotel with friendly staff, clean rooms, and a convenient location!
Thank you for your kind words! We're thrilled you enjoyed your stay at Royal Kings Hotel.
Reviewed: 28 June 2024 · Stayed in April 2024
Verified reviewSweet
Glad you liked it!
Reviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewReviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 12 May 2024 · Stayed in May 2024
Verified reviewThey told us that 1 guy can be added in the room with extra charge but must be adjusted in the same bed. Which was too unfair. They have only view of earning. Needed to improve.
We sincerely apologize for the misunderstanding. Our intention was to accommodate your request while adhering to our policies. We deeply regret any inconvenience caused and will review our practices to ensure a better experience in the future. Thank you for your valuable feedback.
We sincerely apologize for the misunderstanding. Our intention was to accommodate your request while adhering to our policies. We deeply regret any inconvenience caused and will review our practices to ensure a better experience in the futu… Show more
Reviewed: 20 April 2024 · Stayed in March 2024
Verified reviewReviewed: 12 April 2024 · Stayed in April 2024
Verified reviewGood sized room, hot shower. Right in the middle of Thamel. we had an issue with the room booking due to a change in circumstances, which was tricky to sort out, but it DID get resolved with some hassle.
It seemed like the hotel had been left in charge with the "B" team at this point. Wasn't open when we arrived despite them knowing arrival time. Level of English spoken wasn't as good as some other places in Kathmandu. I think the hotel was being renovated at this time. Quite loud at night due to its central location. Had issues with the toilet and whilst the shower was lovely and warm, it sprayed sporadically all over the bathroom.
Reviewed: 1 January 2024 · Stayed in January 2024
Verified reviewNo ph at room
Reviewed: 4 October 2023 · Stayed in October 2023
Verified reviewLocation is perfect.
Smelling bathroom and dirty. Noise in the middle of night.
Reviewed: 27 August 2023 · Stayed in August 2023
Verified reviewNo breakfast Location ok
Reviewed: 10 May 2023 · Stayed in May 2023
Verified reviewMy room was spacious, with a leafy view, air con, tv and a larger ensuite than many in Thamel. The staff were friendly and attentive, especially the manager, Manish.
The furniture was a bit tired, and the initial cleanliness of the bathroom was not great, but on the first clean during my stay this was improved. For the price these small matters are minor, I would still recommend this hotel, especially the rear, corner rooms. Earplugs still required, to drown out the surrounding bar music, standard practice in Thamel!
Dear Sharon Thank you for your feedback regarding your stay at our hotel. We appreciate your positive comments about the spaciousness of the room, the leafy view, air conditioning, TV, and the attentive and friendly staff, particularly our manager, Manish. We apologize for any inconvenience caused by the tired furniture and initial cleanliness issue in the bathroom. We have taken note of your feedback and have addressed these concerns during your stay. We strive to provide the best experience for our guests and appreciate your understanding. Despite these minor issues, we are glad that you still recommend our hotel, especially the rear corner rooms. We understand that the surrounding bar music can be bothersome, and we appreciate your understanding that this is a common occurrence in Thamel. We suggest using earplugs to help mitigate the noise. Once again, thank you for your feedback, and we hope to welcome you back to our hotel in the future. Best regards, Royal Kings Hotel
Dear Sharon Thank you for your feedback regarding your stay at our hotel. We appreciate your positive comments about the spaciousness of the room, the leafy view, air conditioning, TV, and the attentive and friendly staff, particularly our… Show more
Reviewed: 4 May 2023 · Stayed in April 2023
Verified reviewThe location is superb and the staff were attentive. It's affordable and they gave us welcome drinks. We also booked go extend our stay.
The room was rundown. The curtain rods have come off the wall. The bedsheets were stained. The bathroom was poor and needs renovation. Was surprised because the price was quite the same as the other hotels in Thamel but with lower quality.
Dear Mary Thank you for your feedback regarding your recent stay at our hotel. We appreciate your kind words about our location, attentive staff, and affordability. We're glad to hear that you enjoyed the welcome drinks and decided to extend your stay with us. We apologize for the inconvenience you experienced with the condition of your room. We take your comments seriously and will address the issues you mentioned, such as the curtain rods, stained bedsheets, and the bathroom. Your feedback helps us improve our services and facilities, and we will work diligently to ensure a better experience for our guests in the future. We understand your surprise regarding the pricing and the quality of our hotel compared to others in Thamel. We constantly strive to provide value for money and we apologize if we fell short of your expectations in this regard. We appreciate your feedback, and we will review our pricing structure to ensure it aligns with the quality we aim to offer. We value your patronage and hope that you will consider staying with us again in the future. Should you decide to return, we will make every effort to provide you with a more pleasant and comfortable stay. Thank you for bringing these matters to our attention, and please feel free to reach out to us directly if there is anything else we can assist you with. Best regards Manish Basnet Royal kings hotel
Dear Mary Thank you for your feedback regarding your recent stay at our hotel. We appreciate your kind words about our location, attentive staff, and affordability. We're glad to hear that you enjoyed the welcome drinks and decided to … Show more
Reviewed: 24 April 2023 · Stayed in April 2023
Verified reviewGreat stuff, support and food, very recommended!
Dear Omri Thank you for your positive feedback! We greatly appreciate your recommendation and are glad to hear that you enjoyed our support and food. We look forward to serving you again in the future! Best regards Manish Basnet Royal Kings Hotel
Dear Omri Thank you for your positive feedback! We greatly appreciate your recommendation and are glad to hear that you enjoyed our support and food. We look forward to serving you again in the future! Best regards Manish Basnet Royal Kin… Show more
Reviewed: 24 April 2023 · Stayed in April 2023
Verified reviewstaff was very friendly
bed was dirty and had stained linens. there where lots of dark hair in the bed ( I’m blond ) two big brown spots on the pillow and a dirty towel. there was no toilet paper in the room and the extrem loud music from outdoors ( which I know is not their fault) was just unbearable I left after 15 min and will not come back for sure. really sorry the review and I think the staff was really friendly … but that’s not even worth the 12 euros I paid for this room.
Dear Anna We sincerely apologize for the disappointing experience you had during your recent stay with us. We appreciate your feedback and would like to address your concerns. Firstly, we are glad to hear that our staff provided friendly service. However, we deeply regret that the cleanliness of your room did not meet your expectations. We take cleanliness and hygiene very seriously, and we apologize for the presence of stained linens, hair, and a dirty towel in your room. We understand the discomfort and inconvenience this must have caused. Regarding the issue with the pillow, we apologize for the two big brown spots you encountered. We will investigate the matter further to ensure such incidents do not recur in the future. Additionally, we apologize for the lack of toilet paper in your room. This oversight is not acceptable, and we will reinforce our procedures to ensure all necessary amenities are readily available to our guests. We understand that the external noise from loud music was disruptive to your stay. While we are not responsible for the noise, we apologize for the inconvenience caused. We strive to create a peaceful and comfortable environment for our guests and regret that we were unable to provide that during your visit. Once again, we are truly sorry for the negative experience you had. We appreciate your feedback as it helps us identify areas for improvement. We assure you that your concerns will be addressed with the utmost seriousness. We hope you will give us another opportunity to serve you better in the future. Best regards Manish Basnet Royal Kings Hotel
Dear Anna We sincerely apologize for the disappointing experience you had during your recent stay with us. We appreciate your feedback and would like to address your concerns. Firstly, we are glad to hear that our staff provided friendly … Show more
Reviewed: 14 April 2023 · Stayed in April 2023
Verified reviewClean and tidy room.Attentive staff
Nothing
Reviewed: 14 April 2023 · Stayed in April 2023
Verified reviewSpacious clean room in quiet street in the heart of Thamel
Nothing
Dear David Thank you for your feedback. We're glad to hear that you found our room spacious and clean. Our location in a quiet street in the heart of Thamel is designed to provide our guests with a peaceful environment. We appreciate your kind words and hope to welcome you back soon. Best regards Manish Basnet Royal Kings Hotel
Dear David Thank you for your feedback. We're glad to hear that you found our room spacious and clean. Our location in a quiet street in the heart of Thamel is designed to provide our guests with a peaceful environment. We appreciate y… Show more
Reviewed: 29 March 2023 · Stayed in March 2023
Verified reviewThe room was spacious, comfortable and clean. Perfect location in the center of Thamel.
Dear Keomani Thank you for your feedback! We're delighted to hear that you found the room spacious, comfortable, and clean. Our prime location in the center of Thamel adds to the convenience of your stay. We appreciate your kind words and hope to welcome you back soon. Best regards Manish Basnet Royal kings hotel
Dear Keomani Thank you for your feedback! We're delighted to hear that you found the room spacious, comfortable, and clean. Our prime location in the center of Thamel adds to the convenience of your stay. We appreciate your kind words … Show more
Reviewed: 9 January 2023 · Stayed in December 2022
Verified reviewnot as good as in the pictures