Reviews of Hotel Shaara 4 stars
14th Street, Lakeside 6, 33700 Pokhara, Nepal
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Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewexcellent breakfast buffet
Pool closure was a slight disappointment but we were already warned
Reviewed: 8 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 10 March 2025 · Stayed in March 2025
Verified reviewOver charged than actual display price in booking.com
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewReviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 November 2024 · Stayed in November 2024
Verified reviewReviewed: 7 November 2024 · Stayed in October 2024
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewDear Valued Guest, Thank you for choosing Hotel Shaara for your family holiday in Pokhara. We’re delighted to hear positive response from you. We look forward to welcoming you back for another wonderful experience!
Reviewed: 7 October 2024 · Stayed in October 2024
Verified reviewSvery thing is just superb… At the price what we paid approx 23-25k for 2 rooma we booking a 4 star luxury hotel and it was totally worth it
ear Valued Guest, Thank you for your fantastic feedback! We’re delighted to hear you found your stay to be great value for a 4-star luxury experience. We look forward to hosting you again for another superb stay! Warm regards, Sovit Pahari Guest Relation Executive Hotel Shaara
ear Valued Guest, Thank you for your fantastic feedback! We’re delighted to hear you found your stay to be great value for a 4-star luxury experience. We look forward to hosting you again for another superb stay! Warm regards, Sovit Pahar… Show more
Reviewed: 11 September 2024 · Stayed in September 2024
Verified reviewStable electricity supply, comfortable balcony
Dear Valued Guest, Thank you for your feedback! We’re glad you appreciated the stable electricity supply and the comfort of the balcony. We hope to welcome you back for another pleasant stay! Warm regards, Sovit Pahari Guest Relation Executive Hotel Shaara
Dear Valued Guest, Thank you for your feedback! We’re glad you appreciated the stable electricity supply and the comfort of the balcony. We hope to welcome you back for another pleasant stay! Warm regards, Sovit Pahari Guest Relation Exec… Show more
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 29 August 2024 · Stayed in August 2024
Verified reviewVery enjoyable. Staff exudes kindness. Hotel room I had was more than adequate. Location was terrific. Any questions or concerns dealt with promptly. Appreciate the staff especially….such nice people!
No issues
Dear Valued Guest, Thank you for your kind words! We’re thrilled you enjoyed your stay and appreciated our location, accommodations, and attentive staff. Your feedback means a lot to us, and we hope to welcome you back again soon! Warm regards, Sovit Pahari Guest Relation Executive Hotel Shaara
Dear Valued Guest, Thank you for your kind words! We’re thrilled you enjoyed your stay and appreciated our location, accommodations, and attentive staff. Your feedback means a lot to us, and we hope to welcome you back again soon! Warm re… Show more
Reviewed: 8 July 2024 · Stayed in May 2024
Verified reviewExcellent Breakfast, friendly and warming staffs, the bed was verry comfortable and big, great views from the room Centrally located in Pokhara with everything you need within walking distance. Everything was great.
The swimming pool is in the rooftop verry small, not good for swim.
Dear Valued Guest, Thank you for your feedback! We’re delighted you enjoyed the excellent breakfast, friendly staff, comfortable beds, and stunning views. Our central location is indeed convenient for exploring Pokhara. We appreciate your comment about the rooftop pool and will consider it as we strive to improve our facilities. We look forward to welcoming you back for another pleasant stay! Warm regards, Sovit Pahari Guest Relation Executive Hotel Shaara
Dear Valued Guest, Thank you for your feedback! We’re delighted you enjoyed the excellent breakfast, friendly staff, comfortable beds, and stunning views. Our central location is indeed convenient for exploring Pokhara. We appreciate your… Show more
Reviewed: 11 June 2024 · Stayed in May 2024
Verified reviewReviewed: 31 May 2024 · Stayed in April 2024
Verified reviewI really liked the attention of the staff, that was the real luxury. I liked the terrace they had for yoga or meditation and teh location that was close to the bus station. In Pokhara is very common to use the buses even if you can pay easily for the plane ticket since the most safe option to move is by bus.
The furniture looked old, and when I arrived I was expecting a king size bed which I reserved but when I went to bed I noticed there were two twin beds together, also I found out a half drink of coca cola in the mini bar and some details of damages in the furniture so I called the reception desk and almost immediately they switched me to another room (better one) and they gave me some fruit to help me feel welcome and nice. So there were very good with the attention, just the place maybe need a restore and to say before that the hot tube is something the charge around 3000 rupies extra... I acutally made the reservation there because of the hot tube and the pool, which when I arrived none of those had water, and so I asked for the spa service and at that moment they told me that was unavailable, so maybe if you are going just make sure everything that you are expecting is going to be available. Again, just want to remark service was unexceptional, but still, I didnt made my reservation based on that.
Dear Guest, Thank you for your detailed review of Hotel Shaara! We truly appreciate your kind words about our exceptional customer service. We strive to provide personalized attention to all our guests, and we're delighted it made your stay feel luxurious. We value your feedback regarding the furniture and amenities. We are actively working on a renovation plan to ensure our facilities reflect our high standards. Thank you for understanding. We apologize that the hot tub and pool were unavailable during your stay and that the minibar wasn't properly stocked. We're reviewing our communication processes to ensure guests are informed about any temporary unavailability. Additionally, we appreciate you clarifying that the hot tub incurs an extra charge. We'll ensure this information is more readily available during the booking process. We're glad the staff was able to promptly address your room concerns and provide a complimentary upgrade. We're always happy to ensure our guests have a comfortable and enjoyable stay. Thank you again for your feedback. We look forward to welcoming you back to a refreshed Hotel Shaara in the future! Sincerely, Hotel Shaara Team
Dear Guest, Thank you for your detailed review of Hotel Shaara! We truly appreciate your kind words about our exceptional customer service. We strive to provide personalized attention to all our guests, and we're delighted it made your st… Show more
Reviewed: 19 May 2024 · Stayed in May 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewBreakfast was good- staff very willing to serve even food not on menu or in buffet, like bacon! All the staff always cheerfully fulfilling my requests, including reception, maintenance, dining hall, bar, etc - polite and well-mannered. Friendly boss.
Dear Guest, Delighted you'd recommend Hotel Shaara to friends and return yourself! Excellent location & willingness to go the extra mile for breakfast requests like bacon sound fantastic. Our staff appreciates the kind words - they strive to provide exceptional service in all areas. Welcome back anytime! Sincerely, Hotel Shaara Team
Dear Guest, Delighted you'd recommend Hotel Shaara to friends and return yourself! Excellent location & willingness to go the extra mile for breakfast requests like bacon sound fantastic. Our staff appreciates the kind words - they strive… Show more
Reviewed: 13 May 2024 · Stayed in May 2024
Verified reviewPool on the top, good room, perfect location and friendly staff
Dear Guest, Thrilled you enjoyed your stay! Sounds like the rooftop pool, comfortable room, perfect location, and friendly staff made your stay ideal. Welcome back anytime! Sincerely, Hotel Shaara Team
Reviewed: 2 May 2024 · Stayed in April 2024
Verified reviewClean hotel, perfect location, good vibe, great breakfast, and nice hospitality :)
Dear Guest, Delighted you had a fantastic stay! We strive for a clean hotel, perfect location, good vibes, delicious breakfast, and warm hospitality. Thank you for mentioning them all! Welcome back anytime! Sincerely, Hotel Shaara Team
Reviewed: 24 April 2024 · Stayed in April 2024
Verified reviewReviewed: 20 April 2024 · Stayed in April 2024
Verified review