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  4. Reviews of Shangrila Boutique Hotel

Reviews of Shangrila Boutique Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jyatha, Thamel, Thamel, 44601 Kathmandu, Nepal

#245 of 431 hotels in Kathmandu

Guests' Choice

Review Score

Based on 114 hostel reviews

7.8

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.0

  • Location

    9.3

  • Facilities

    7.6

  • Staff

    8.9

  • Value for money

    8.1

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: July 28, 2025

    9.0
    I'd be back definitely
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe some furniture need to be renewed... & plugs😉

    Nice young helpful staff, everything smooth 👏 Great job of kitchen maestro, delicious breakfasts👍

    Stayed in May 2025

  • Reviewed: July 20, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Great location and very friendly staff.

    Stayed in July 2025

  • Reviewed: June 1, 2025

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was loud as the windows to the outside balcony did not fully close and other guests were there at night.

    We enjoyed our stay here, the room was clean however it was a bit loud at night from others guests sitting right outside the windows. The breakfast was incredible- so delicious!! The staff were very helpful and willing to organise any tour we needed.

    Stayed in April 2025

  • Reviewed: May 12, 2025

    8.0
    i'd repeat my stay definetly!
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights

    nothing in particular

    just minutes of walk to vibrant life of thamel but calm enough to sleep well nice breakfasts each morning staff always helpful

    Stayed in April 2025

  • Reviewed: April 21, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    All good for the backpacker/budget market

    Great budget hotel in Thamel....esp oriented toward those keen on a good location at a very affordable price.

    Stayed in March 2025

  • Reviewed: March 31, 2025

    8.0
    Perfect for a short adaptation in Kathmandu
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights

    Everything was fine. Transfer from the airport after arrival ok. Tasty and large breakfasts. Nice staff, willing to help. Good hotel in the center of Thamel.

    Stayed in March 2025

  • Reviewed: January 15, 2025

    7.0
    Decent, but there is room for improvement
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    While our stay at Shangrila Boutique Hotel had its positives, several issues negatively impacted our experience: 1. Hot Water Problems: We faced issues with hot water in the bathroom twice during our stay. As we usually shower at night, both my wife and I had to endure icy cold showers. Unfortunately, the issue was only resolved on the day we checked out, which was too late to benefit us. 2. Missing Amenities: The room description mentioned a heater and a hot kettle, but neither was provided. As a result, we felt quite cold at night, which made our stay less comfortable. 3. Currency Conversion and Payment Issues: Booking.com does not show the amount in Nepalese currency, and the hotel converted the USD amount at a higher-than-market rate, causing us to pay more than anticipated. On top of that, when I opted to pay by card, they added a 5% surcharge, citing it as a bank charge. This was particularly disappointing, as none of the other hotels we stayed at imposed such fees. Afterward, I paid in cash at a higher exchange rate. These issues, particularly the missing amenities and payment policies, detracted from an otherwise decent stay.

    Shangrila Boutique Hotel in Thamel, Kathmandu, is truly a great value for money. We were very pleased with what we got during our stay. The staff was really friendly. A special mention goes to the owner, who is incredibly friendly and always ready to lend a helping hand to everyone. This hotel combines excellent service with a welcoming atmosphere.

    Stayed in December 2024

  • Reviewed: October 11, 2024

    8.0
    Great location and lovely staff
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    No AC in the room, only a fan so it can get warm

    Lovely, helpful staff and walkable distance to all main attractions. Nice breakfast and comfortable room with private bathroom. Would stay again!

    Stayed in September 2024

  • Reviewed: October 10, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    Great location Bathroom could be better but what can you do Staff amazing Free water and coffee

    Stayed in October 2024

  • Reviewed: September 30, 2024

    8.0
    Grear location and friendly staff!
    • Leisure trip
    • Family with young children
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I didn’t like it that the manager kept trying to sell us travel deals.

    Grear location, great staff, great breakfasr, nice rooftop

    Stayed in September 2024

  • Reviewed: September 18, 2024

    9.0
    We felt happy that we made the right choice of hotel, and we will carry our good memories with us!
    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 7 nights

    Nothing. Everything was perfect!

    I and my friend loved the morning breakfasts on the rooftop. We loved the room with comfy beds, and especially all the assistance we got from the front desk. No matter what questions we asked, we got good advice and help. We went on a short trip to Pokhara, and we could store some luggage until we came back. I highly recommend this hotel.

    Stayed in August 2024

  • Reviewed: June 17, 2024

    9.0
    Nice and cooperative staff and Owner Keshav and awesome breakfast.
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Nice hotel , nice staff and Owner Keshav and awesome breakfast.

    Stayed in June 2024

  • Reviewed: June 9, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Single Bed in Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Lower bunk bed put on a curtain as picture shown in website would be nice.

    Lovely roof top area to relax and enjoy full breakfast including juice, fruits with different menu everyday served with a smile. Comfortable bed, shared bathroom with hot shower, free drinking water refill is a bonus. Hotel room is being under renovation work so would be a bit paint smell and dusty. Dorm room side along in an alley with motorbike parking would be noisy at night when engine starts.

    Stayed in June 2024

  • Reviewed: May 23, 2024

    8.0
    Quality-price ratio place for an easy going stay in the very middle of Thamel
    • Leisure trip
    • Solo traveler
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Quality-price ratio place for an easy going stay in the very middle of Thamel. Special mention to the kind team, welcoming and willing to help. Namaste 🙏

    Stayed in May 2024

  • Reviewed: May 2, 2024

    9.0
    Family like experience in the heart of Kathmandu!
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Lovely little hotel with a rooftop terrace and great food. Close to everything you need. Amazing staff who will kindly help you organize your trek through their agency. Great service. Good value for money.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    great place to stay Just outside Thamel so nice and quiet Great breakfast with changing menu per day the rooftop is so nice

    Stayed in March 2024

  • Reviewed: March 15, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing really

    The owner and staff were so nice and helpful, we had a nice big room with access to a balcony. Very nice stay!

    Stayed in February 2024

  • Reviewed: February 22, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • 4-Bed Female Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Location, no heater and ac for rooms

    Staff, Rooftop garden and restaurant.

    Stayed in February 2024

  • Reviewed: October 13, 2023

    8.0
    Nice budget hotel
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    I don't usually watch tv in hotels, but I was sick and stayed in the room a lot. The TV cable was cut. No entertainment. There were many blankets in bed and they were quite dusty.

    Good location, cheap prize, nice breakfast, nice staff

    Stayed in October 2023

  • Reviewed: March 27, 2023

    9.0
    amazing hidden spot in thamel
    • Leisure trip
    • Solo traveler
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    a little bit noisy

    nice terrace and really good food! perfect breakfast

    Stayed in March 2023

  • Reviewed: March 12, 2023

    9.0
    Friendly atmosphere
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 8 nights
    • Submitted from a mobile device

    Very friendly atmosphere, everyone is very kind and helpful, and the breakfast is very tasty :) Definitely recommended!

    Stayed in March 2023

  • Reviewed: January 30, 2023

    8.0
    Good location. Good budget price stay
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No heating. Typical for budget hostels. We were there in Jan. Had to wear a bulk of clothes to stay warm. Shower wasn't always hot. Had to tell the front desk, but they worked the problem each time. It's basic. Note, it is not even close to as comfortable as the photos show it. Still, at that price range accommodations, I would recommend it!

    Wonderful rooftop patios. Great for breakfast socializing or hanging out above the streets of Kathmandu. Can walk to Katmandu Durbar Square once you get the routing out using an app like Mapquest or Google maps. Thamel shopping close by and there are many tasty restaurants. The staff was diligent. It felt save. Only one way in past the front desk in a narrow passage. There was always someone there.

    Stayed in January 2023

  • Reviewed: November 28, 2022

    9.0
    Amazing home from home
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beds quite hard but i believe this is the same around Nepal so preference only. Quite noisy all night with the mopeds

    Fantastic atmosphere, staff amazing and helped us to book the mount Everest flight. Breakfast was different and so good each morning with delicious coffee

    Stayed in November 2022

  • Reviewed: November 14, 2022

    9.0
    Great stay
    • Leisure trip
    • Solo traveler
    • Single Room with Bathroom
    • Stayed 5 nights
    • Submitted from a mobile device

    The beds can be a little bit too hard for some people.

    I had an absolute great stay at Shangrila-la. The stuff is super friendly and will always help you with anything. The manager of the hotel can help you with plans or trips around Nepal so you will get amazing expierences. Sometimes it can get a little bit noisy in the night, but the Hotel is placed in a quiet street just next to Thamel. So it could be worse. Overall I had a great time and will gladly come back :)

    Stayed in November 2022

Showing 1 - 25

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