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Reviews of Pure Motel 4.5 stars

315A Fenton Street, 3010 Rotorua, New Zealand

#42 of 89 hotels in Rotorua

Guests' Choice

Review score

Based on 1006 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.7

  • Facilities

    7.7

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 25 August 2025

    8.0
    Convenient, warm, comfortable motel unit with character.
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night

    There wasn't parking outside the unit, but there was parking nearby.

    Our unit was attractive and comfortable. The heat pump warmed it very effectively, and everything that we needed was provided. The location was very convenient.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The shared entry, water pressure in the shower and curtain were not great, room was small, no liight for passage, no iron. TV's could be mounted on the wall to allow more bench space. Maybe this room could be for 1 person and a fresh coat of white paint. Price was too much for this room.

    Comfortable bed, extra blanket, parking

    Stayed in August 2025

  • Reviewed: 9 August 2025

    8.0
    Awesome!
    • Family with young children
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The staff were accommodating, nice and the beds were super comfy! Enjoyed our stay at Pure Motel

    Stayed in August 2025

  • Reviewed: 5 August 2025

    9.0
    Great stay
    • Leisure trip
    • Family with young children
    • Three-Bedroom House
    • Stayed 1 night
    • Submitted via mobile

    The parking was a little tight in front of the unit for our van but we found a space across from our unit which was perfect

    Communication was excellent and we were Able to get a late check out. The space was perfect and because it was heavily raining and very cold we were hopeful the unit would be warm as well and it was. Very nice and cosy for our family. Plenty of nice warm blankets and a good space for family groups

    Stayed in July 2025

  • Reviewed: 3 August 2025

    9.0
    Superb
    • Solo traveller
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Super clean and comfy, will travel with family next time

    Stayed in August 2025

  • Reviewed: 27 July 2025

    7.0
    Thank you Pure Motel, appreciated the affordable cost to stay and friendly service from staff.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights

    A cleaner room would be more inviting. Noticed that the floor needed to be vacummed especially behind the lounge seat.

    The hotel owner/manager was so nice and easy to talk to. We felt welcomed and she appreciated us staying at her motel. I appreciated her respectful personality and caring attitude towards us as a whaanau.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    7.0
    Did the job.
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night

    We were in the Pure Guest Hose, not Pure Motel, which is next door. So no access to Spa. Booking.com booking site had no mention of this difference.

    Easy to find. Host where lovely. Had some Classic decor touches, if you like art deco then you'd appreciate that.

    Stayed in July 2025

  • Reviewed: 23 June 2025

    8.0
    Good but not great.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The first greeting..the receptionist/owner expressed huge regret and was making personal remarks like “we thought it’s for 4 adults and oh my you have two boys is it possible they do t make a noise as the structure is wooden and the people downstairs will get disturbed. Point to note: we only booked ONE night! Secondly the double bed and single bed was fine but the 4th bed was actually a portable cheap one and charging $165 per night and then giving that as a 4th bed even for an adult is atrocious! But apart from these two things everything else was good.

    Covered all the basics except for a proper fourth single bed. Balcony was a cute touch. Great pillows, adequate toiletries and great mattress on the double bed and one single bed.

    Stayed in June 2025

  • Reviewed: 5 June 2025

    8.0
    Great value. Very comfortable bed
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    Large high top room, takes a while for room to heat up on a cold night. Then I realized the heaters dial timer was broken, so would switch off every half hour. I'd need to keep on switching it back on every 30 minutes.

    Friendly and considerate staff. Very nice room and bathroom. Comfortable bed. Great value for money

    Stayed in May 2025

  • Reviewed: 2 June 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Central. Comfortable. Older but ok

    Stayed in May 2025

  • Reviewed: 27 May 2025

    7.0
    Quaint room, good location
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    The parking was really tight. Didn’t love having the bathroom right next to the bed. Good shower tho

    Cute little room, daughter had her own room as well. Comfortable beds. Staff really helpful. Location fairly central.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted via mobile

    Car park is a little hard to get to.

    Staff is super friendly. Room is a little old but comfortable

    Stayed in May 2025

  • Reviewed: 18 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    kept loosing internet at nights.

    beautiful clean room with nice kitchenette

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Cosy and very accommodating host.
    • Leisure trip
    • Family with young children
    • Deluxe Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had the rooms without the kitchen facilities but staff allowed us to use their kitchen.

    Good location and friendly staff

    Stayed in May 2025

  • Reviewed: 11 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 3 nights

    The room was spacious and clean. It was possible to park my car just in front of the door room. The location was quiet, and perfect for me to visit various attractions in Rotorua and the surroundings.

    Stayed in March 2025

  • Reviewed: 5 May 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights

    The staff were friendly and informative.

    Stayed in May 2025

  • Reviewed: 27 April 2025

    8.0
    Quirky, bold but homely
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    Had an odd feel too the place. Random decor? Kind of reminded me of my nans house, like nothings changed in 50yrs.

    Bed was super comfy and the blanket was really nice. Location is great, very close to amenities and supermarkets etc.

    Stayed in April 2025

  • Reviewed: 26 April 2025

    8.0
    Hope everyone who will stay, need to advise the quiet time.
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 1 night
    • Submitted via mobile

    About 9pm - 12 midnight the other unit was not aware that they were disturbing the others who are sleeping. The banging of the door was hard and loud, and the people were laughing and talking out loud outside their room that made us sleepless.

    I like the place, because everything we needed were there.

    Stayed in April 2025

  • Reviewed: 22 April 2025

    7.0
    Decent but pricey compared to others
    • Leisure trip
    • Couple
    • Deluxe Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Bed was a little stiff. Compared to another place having the toilet and shower behind the same door is less ideal if someone’s using one or the other and locks the door you have to wait. Smart TV not completely accessible, you must bring your own equipment. Not sure if it was priced at $247 because of 3 persons, compared to another place down the road (Stay at 245) priced at $149 for basically a ‘nicer’ version that also sleeps 3 people.

    Easy parking out front - we had room 2. Good compact set up for 3 people. We liked the kitchen dining table combo quite space efficient. Big shower. Our 3rd person pulled out short notice so they missed out.

    Stayed in April 2025

  • Reviewed: 13 April 2025

    7.0
    Nice motel
    • Leisure trip
    • Couple
    • King Room with Spa Bath
    • Stayed 2 nights
    • Submitted via mobile

    Parking was tight for a larger vehicle. Room was a little musty at first

    Location was good. Spacious, clean rooms

    Stayed in April 2025

  • Reviewed: 7 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Needed to open windows and doors to air it out. Had an electric blanket on the bed but needed an extra over blanket. Used a towel for that.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    9.0
    PURE IS GOOD
    • Leisure trip
    • Couple
    • Deluxe Studio
    • Stayed 3 nights
    • Submitted via mobile

    We had a lovely comfortable stay at the Pure Motel and would stay again. Had the room with king bed and kitchen. All we needed. Wasn't my original booking, but an upgrade. Thanks Vince at Pure Motel.

    Stayed in April 2025

  • Reviewed: 4 April 2025

    7.0
    OK for the price.
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    3pm check in was unsuitable. Had this motel been full ,parking would have been difficult.

    Room was OK. Locality good

    Stayed in March 2025

  • Reviewed: 19 March 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    Very comfortable, good value for money.

    Stayed in March 2025

Showing 1 – 25

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