8.6

Reviews of Auckland Serenity 2

43 Saint Annes Crescent, 2103 Auckland, New Zealand

  • Fifita

    Reviewed: 8 September 2025 · Stayed in September 2025

    Verified review
  • Sharn

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review
  • Bobbi

    Reviewed: 24 August 2025 · Stayed in July 2025

    Verified review

    Big, sizeable room and enough privacy

    Just needs a bit of improvement in decor, and attention to detail

    Property response:

    Hi, it’s a sweeping statement. Your constructive criticism is welcome and appreciated. For future guest, the pictures speak louder than these words.

    Auckland Serenity 2
    6 September 2025
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  • Hayley

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Sharn

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Kaye

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Large and roomy

    No cutlery

    Property response:

    Hi, we did not list cutlery facilities. Generally provided on request from guests.

    Auckland Serenity 2
    1 August 2025
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  • Anonymous

    Reviewed: 13 July 2025 · Stayed in July 2025

    Verified review

    Location

    Lacked professional service.

    Property response:

    Thank you for your feedback. I’m a little surprised by some of the ratings, especially as we checked in during your stay and were told everything was fine. Just to clarify for future guests: tea is provided as part of the stay. While coffee and milk are not listed as included, I personally offered and brought both to you from my own home when you asked. I also supplied plates and cutlery upon request, even though these items are not listed as standard. Given this, I’m unsure why the service or cleanliness would be rated poorly, particularly when no concerns were raised during your visit. We consistently receive positive reviews and take pride in maintaining a clean and welcoming space. Thanks again for staying with us, and we wish you all the best on your future travels.

    Thank you for your feedback. I’m a little surprised by some of the ratings, especially as we checked in during your stay and were told everything was fine. Just to clarify for future guests: tea is provided as part of the stay. While coffe… Show more

    Auckland Serenity 2
    23 July 2025
  • Lyn

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review
  • Hamish

    Reviewed: 5 July 2025 · Stayed in June 2025

    Verified review

    Close to the venue of our sports competition

    Looked good online. Not as it would seem in person. Extra rules are not listed -power for heating was on a time limit Fridge wasnt even turned on on arrival. So, it took a long time before it kept any food or drink cool - not enough power sockets to have the tv going and fridge at the same time as you needed the Chrome cast to be plugged in ,which needed an extra socket. Didn't supply any plates or bowls or knives and forks. -Open wiring in the bathroom could be a hazard if they get wet. Needs to explain online about the features or lack of them.

    Property response:

    Hi, We handed over the room to your partner and did not impose any extra rule for power. For convenience, provided a timer for the heater and showed her how to use it. Your partner took the key and left, she should have switched on the fridge. Chromecast does not require extra socket, it can be connected to the TV (new photo attached for your knowledge). We did not list the facilities of plate, bowl, knives or forks. We provide those on request from guests. No open wiring (copper wires are not visible). Towel heater wire runs above the door (new photo added) and no scope of getting wet. Please be nice to people, I greeted you before you left but you did not reply! We are the host, not servants. Expect respect from guests. Please look before you book next time.

    Hi, We handed over the room to your partner and did not impose any extra rule for power. For convenience, provided a timer for the heater and showed her how to use it. Your partner took the key and left, she should have switched on the frid… Show more

    Auckland Serenity 2
    1 August 2025
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  • Timothy

    Reviewed: 20 June 2025 · Stayed in June 2025

    Verified review
  • Lavinia

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    I loved everything, the room, the view, very private area was very comfortable. The host was amazing, and i was allowed to check in earlier, I will definitely be back as this will be my go to home when I am in Auckland.

    It was cold, but I used the extra blanket. Would be a good idea to have a heater in the room 🙂 The host was going to bring me one however I wasn't home 😉

  • Heimataura

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Wonderful stay and loved the location. Host was super helpful and friendly. Made a new friend out of it and everything clean and comfortable

    That we couldn’t stay longer

    Property response:

    Hi, thank you very much for your kind words, our pleasure. See you again.

    Auckland Serenity 2
    2 June 2025
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  • John

    Reviewed: 3 May 2025 · Stayed in May 2025

    Verified review
  • Amipeliasi

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Bery clean and tidy and comfy. Highly recommend this place. Will definitely come back.

    Property response:

    Thank you very much for your kind words. See you soon.

    Auckland Serenity 2
    26 April 2025
  • Dahiya

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review
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  • Georges

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review
  • Neville

    Reviewed: 30 March 2025 · Stayed in March 2025

    Verified review

    I had a lovely ensuite room with a conservatory where I could enjoy my morning coffee. The view is out over the sea. There is no road between the property & the sea. There is a good takeaway several hundred metres down the road with a minimart next door.

    Nothing

  • Helen

    Reviewed: 24 March 2025 · Stayed in March 2025

    Verified review
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  • Lequisha

    Reviewed: 16 March 2025 · Stayed in March 2025

    Verified review

    Very clean&tidy very cmfee bed,nice hot showers &also private friendly&helpful hosts

    N/a

    Property response:

    Thank you very much for your kind words. Regards

    Auckland Serenity 2
    16 March 2025
  • Shi

    Reviewed: 11 March 2025 · Stayed in March 2025

    Verified review
  • Moir

    Reviewed: 6 March 2025 · Stayed in March 2025

    Verified review
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  • Rita

    Reviewed: 1 March 2025 · Stayed in February 2025

    Verified review

    Very nice host. Very clean room.

    Nothing

    Property response:

    Thank you very much for your encouraging words.

    Auckland Serenity 2
    1 March 2025
  • Gabe

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review
  • Jaye

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review
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  • Showing 1 - 25

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