Parking

The views are exceptional

Stayed in August 2025

One glass in room 16 and it was filfy.

Peaceful location , spacious, and staff were amazing

Stayed in August 2025

Driving up to the reception was scary

Being out of the city in the bush

Stayed in July 2025

The bed. Was 2 doubles together and not a queen or bigger size.

I like the staff. Was professional and happiness.

Stayed in July 2025

Good sized room, quiet, comfortable bed

Stayed in July 2025

The heating for the room was not quite adequate enough. We had to wear sweatshirts and beanies while watching tv at night.

Stayed in July 2025

The loft room was so noisy and cold. Based above the kitchen and at night it felt like someone was pulling on the door so many openings for wind and noise Opening between floor and door had to use a blanket to cover the wind.

Staff is truly friendly and the facility is clean despite the rooms that need update and beds that are uncomfortable the bedroom was upgraded and clean

Stayed in June 2025

Two bedroom apartment The bathrooms were run down and not very clean. Dusty. Hotel overall seems a bit run down. Main bathroom window opened up into a courtyard of another room section(or staff quarters). The whole apartment windows would steam up when taking a shower as you could not open the bathroom windows that were facing into courtyard. These windows in the main bathroom were low, not tinted properly and did not have shades and lacked privacy. Second bathroom was entirely too small and poorly ventilated. Lots of noise from upstairs of people walking and opening and closing doors at night as our rooms were below their restaurant/conference area. Vents that let out a lot of noise at night. Lots of spiders too .

Lovely location and scenic views from rooms and lounge area. Quiet and serene. Breakfast was nice as well. Great customer service and helpful staff. The fireplace at night in their main lounge area was lovely.

Stayed in June 2025

The driveway, bit risky when cars are going and down at the same time.

Beautiful location, great that the restaurant is open and provides great meals. Staff are very friendly and catered to our needs.

Stayed in June 2025

The single track driveway 😬

Proximity to Auckland CBD

Stayed in April 2025

The smell in room 33 is very musty!!! It smelled like damp feet and toe jams.

The staff were amazing, very helpful. Location is beautiful and on point. Will recommend to family.

Stayed in May 2025

The bathroom can do with a bit of an upgrade.

The staff were great, the view was wonderful and the pool bracing.

Stayed in March 2025

Beautiful location, very tidy grounds.

Stayed in March 2025

Air conditioner was not working, balcony wasn’t clean.

Nice view

Stayed in April 2025

Decor is very tired esp in dining room- bright spot lights, no mood lighting. No fans in rooms- got v warm Washbasins are bizarre shape so frequently splashed down front of you. Shampoo in sachets- fiddly and messy so bought our own

Setting is fabulous, despite wild weather Staff friendly but v busy Spa massage incredible

Stayed in April 2025

Our room did not have much of a view and we often had cars parked in front of our window. The kitchen lacked essential kitchenware such as a grater and cutting board.

The restaurant and lounge area was great. Lovely atmosphere in the restaurant with exceptional views. Food was really good. The lounge area was inviting and a nice place to relax.

Stayed in April 2025

It's a little outdated but I still enjoyed it.

Loved all the land to explore and the great balconies to see the sunrise. I also loved how secluded it was from the world. It's like an oasis in nature. Also, the restaurant is really good if you don't feel like leaving the premise once you get there.

Stayed in March 2025

Beautiful scenery. But out dated place . Rooms are nice, comfortable big bed. Loved the balcony. Pool, bit sad it’s need couple days or more of great sun to heat so never got a chance to swim. Bar, only opens when you want a drink, room was cluttered. Nice old furniture. Restaurant - Amazing and staff just so lovely, accommodating and always smiling. They made it worth while.

Stayed in March 2025

A peaceful, cozy place. Beautiful nature surrounding it. A somewhat secluded location. Helpful staff.

Stayed in March 2025

Again, a shock to find no Sky available. I didn't like the $200 bond we had to pay on arrival. We had paid with credit card upfront. I got the bond back 3 days later.

I thought I had booked 'breakfast included', so it was quite a shock to then have to pay for everything individually

Stayed in March 2025

Not really a dislike/Pre warning- Be prepared if you are expecting lunch or pre-check if they are serving lunch if you arrive around lunch or early afternoon, Room service from memory is available for small snacks only frm 2pm which caused issues for some quests that weren't prepared that we spoke to during our stay,but otherwise we all agreed fabulous place to stay.

The location, staff,restaurant/restaurant staff and pool were exceptional 👌 👏 It's so peaceful and beautiful, very relaxing. Restaurant & crisp white table cloths,fantastic view and perfectly cooked menu.

Stayed in January 2025

Quite dusty in bedroom, torn net curtain, only 5 milk containers between two of us. Overall a jaded look. Evening meal they forgot us but to be fair they discounted the price because of the hour and half wait.

View from loft room was lovely and the room was big with ensuite bath and shower. Evening meal food was lovely despite the very slow service and the view over Auckland and the rain forest was great. Pool is unheated but available for most of the day.

Stayed in March 2025

Not a dislike as such but the hotel is quite quirky which is part of the charm. Not an issue for us but our rooms felt dated and the access to bath/showers and pool for elderly guests isn't great. I think if we had requested a different room for my elderly mother it would have been fine.

Amazing location, great views, friendly staff, lovely pool, nice dining room, good restaurant, comfortable rooms,

Stayed in March 2025

Loved my stay here for my birthday with my Mum. Comfortable beds and rain head shower appreciated. Very clean. Salt water pool was gorgeous. Need a few more deck chairs around the pool and signage for room finding as got very lost. Got to breakfast at 9.30am and table not cleared and had to request items be topped up. Told it was a busy morning. However, as a paying guest, I didn't need to know that. Breakfast was delicious. Reception at check in/out ok but not great. Didn't acknowledge it was my birthday.

Stayed in March 2025