The rooms were not clean (one bed even had hair in it). The rooms were very dated, scratches and paint missing along the walls, one shower stunk (think it was the drain) so it didn't get used at all.

Enjoyed the location and easy parking.

Stayed in July 2025

Pillow too soft and low, not keen on the stairs, and shower pressure was off due to a leaky hose.”

“Warm room, easy parking, and a spotless setup. Loved the tea, coffee, and milk—especially on a rainy day. TV and Wi-Fi worked without a hitch. Takeaway just a stroll away, and the event centre right across the road was a bonus!

Stayed in April 2025

I was disappointed that the pillows were so thin you could not sleep on them. There were no extra blankets available and we were not provided with any soap or shower gel which is expected when you pay motel prices. The bed was a double

The location was good. Very happy with that. I just felt that there were a lot of short cuts I suppose to try and save money.

Stayed in July 2025

The window in the lounge would not close, and I only found this out late at night after doing a closedown check for the night. It was evident someone had tried to break in previously, however the window had not been fixed, this was a huge concern and didn’t make for much sleep. Complimentary coffee plunger sachets provided but no coffee plunger in the room? Minimal complimentary instant coffee sachets, compared to the excessive amounts of sugar provided. The dishcloth in the kitchen looked old, very used, and gross soo not good, it should have been replaced with a new one.

The spa bath was great! TV was easy to work with all channels available very good. It was nice to have an outdoor space. Heat pump was great. Great parking.

Stayed in June 2025

Needs some repairs, only 1 cup and plate,Bed very hard no extra pillows,No bed cover.Just needs some care and would be great.

Location great,big rooms.

Stayed in May 2025

Perfect for a night stay.

Stayed in April 2025

The smell when you walked In The carpet was dirty The spider in the spa bath The cracked tiles in the shower The pillows, they were dirty had foam chip pillows that were not even in a pillow case The kitchen table had a lump of something on the table top Property manager was not there for a meet and greet so that was done via inter Com....

Location was great

Stayed in April 2025

Facilities cleaning is not great. Beds were not comfortable.

Really close location to everything. Easy process check in and check out.

Stayed in April 2025

Looked dark and dingy

Place is looking dated

Stayed in April 2025

My bed had a big lump in the mattress in the very middle. Very soft pillows with very little stuffing. The carpet was crunchy under my bare feet? No iron or Ironing board. A door linked to the next room that I could not lock from myside and the bathroom door didn't stay closed.

Lots of shops within walking distance. A range of food available. Short trip to city for restaurant quality food. I did an early morning walk, it was still dark, and I felt safe. The room was warm and the shower pressure was great. They allowed me to change to a ground floor room, which was great. I didn't have to lug my bags up stairs.

Stayed in April 2025

The spa bath was not working. Should have asked the owner how it works.

Stayed in March 2025

1 vanity waste leaking at time of arrival, fixed myself. 2 old couch stained and almost threadbare. 3 only 2 pillows 4 interior could do with renovation.

Good bed Location

Stayed in March 2025

Beds and couch. You could feel every spring in the beds. My colleague said it felt like she had roll together and it was only her in the single bed. I felt every spring and woke feeling punched. The couch was saggy and uncomfortable. The whole place looked like it could have done with a good scrub and clean. Mold in the grout in the shower. Mold around the water level in the toilet. Dirty skirting boards. Dirt marks on the doors. The list goes on.

The location was excellent. Very close to where we needed to be. Very close to the takeaways, made getting dinner and breakfast very easy. The WiFi was great. The Shower pressure was excellent

Stayed in March 2025

Having to wait ten minuets for Reception sink was blocked Husband had to see to that shower had mould around the bottom just did not enjoy left very early

No Breakfast stayed one night it was enough

Stayed in February 2025

Wasn’t cleaned, our first day we checked in , there were cockroaches on the bench and in the bathroom. Pillows were uncomfortable. Wifi wasn’t working the whole time of our stay

Good location. Nice and quiet

Stayed in January 2025

The Wi-Fi struggled later in the stay, presumably when more people checked in. It was very noisy on the Saturday night, from a lot of people and cars in the next door McDonalds Car Park.

The room was reasonably well equipped, although the kitchen did have a bare minimum of equipment. It was clean however and comfortable.

Stayed in December 2024

Sofa wasnt good - broken. Staff didnt even bothet welcoming us. Just a ph call saying unit is unlocked

Location

Stayed in November 2024

We have stayed here previously on a number of occasions. It was always fresh and clean and inviting. This time was shocking. The room hadn’t been vacuumed, there were holes dug into the top of the table, the settee arms were worn and filthy, the fridge door front is streaky dirty and rusty, there were streaky marks of something on the bathroom floor and a dead cockroach in the dirty toilet. The spa bath didn’t have any power running to it but it is advertised on their site. Absolutely no decor in the room at all, so not inviting at all. The staff member pretended to not understand us when we voiced concerns and showed him the room, but did understand us when we talked about getting a refund and leaving.

Convenient to where we needed to be

Stayed in December 2024

Bed gave me a back ache. You really need new mattresses

The room was spacious

Stayed in November 2024

The bed was not very comfortable, the mattress needs upgrading There was only 2 very thin pillows on the bed with no liners to cover the yellow stained pillows.These need to be put in the rubbish, no-one wants to put their face so close to these. There was only one teaspoon The body wash & shampoo containers were empty, no bath mat & a broken light in the bathroom

Location to the city centre & to Claudlands event centre

Stayed in November 2024

The bed sheets had stains on them and so did the coffee table and carpet. The shower also leaked from the wall.

Check in and check out were nice and easy, very quick.

Stayed in October 2024

Cleaning - walls, net curtains black mold, carpet was bad and needs replacing, the bed was hard, it was a basic cheap mattress, we had the disabled room so everything was low, the smell of surge coming from the shower was bad. We couldn’t connect our phones to the tv so it was only basic channels to watch.

It was an ok room for the location we wanted

Stayed in October 2024

Unpleasant odour, stained carpet in my one at least which was apt 5. Either the couch itself and/or the carpet had the bad odour so I slept with my windows as open as they could go. I'm lead to believe this could be likely to having emergency housing tenants at some point. If the smell wasn't there I'd rate this much higher

Nice setup for the apartment.

Stayed in October 2024

The beds were hard and lumpy.

Great location. Clean and tidy. Had everything we needed.

Stayed in September 2024