Reviews of Chalet Queenstown 4 stars
1 Dublin Street, 9348 Queenstown, New Zealand

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe place was lovely. Very clean, quiet and a comfortable bed. The room had a little fridge and tea and coffee making facilities. Milk and water were available. The place is a roughly 8 minute walk to town, but about 15 back as its up some fairly steep hills. Parking is readily available. Staff were lovely. I would happily stay again.
The only thing I didn't love was the shower pressure, but the temperature was fantastic.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation is close to QT CBD, has free parking and the front desk guy is really nice and helpful.
Rooms are a bit small.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewOur hosts, Isha and Shashank were the loveliest hosts I've ever had during my travels. Nothing was too much trouble, they were bright, friendly and their breakfasts were AWESOME. They were also a wealth of information regarding Queenstown and the surrounds and Shashank even predicted the daily weather well! :-) The bed was super comfortable too. The walk to town was lovely, especially around the lake if you prefer a slightly longer walk that way around. Thanks so much- would highly recommend.
Nothing to not like
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewRoom was very clean and cosy, the service was excellent.
Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewHost's were friendly and welcoming, room was clean and comfortable and breakfast was great
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewGreat location and bed very comfy.
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewLocation is ok
The room is too small for 3pax.
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe location was perfect! An easy walk to restaurants -‘d town centre!
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewBudget friendly. We really like the tidiness of the place and the hosts were excellently accommodating... We had a great stay with my wife. Thank you so much.
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewBreakfast was great. Hosts extremely helpful and accommodating.
Sometimes a little noisy from other guest movements.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewVery comfortable bed with nice views of the lake. Location was great - an easy 10 minute walk to the centre of Queenstown, and also near to the local bus stop. Also appreciated being able to store my bags pre and post stay.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewBreakfast was made fresh every morning, room had all the necessities, the view from the room was exceptional. Location was walking distance to town. Overall an amazing place to stay.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewIsha was very accommodating and conscientious - a perfect host!
Space was just a little tight for us - 2 large suitcases to keep open in a room with 2 twin beds.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewNice location , very clean and easy check-in
The room heater is quite small and takes a long time to heat Biggest problem is they clearly offer a breakfast service and advertise this in room but said not available when I asked for it .If you offer a service , I believe you should honour it .
Reviewed: 11 June 2025 · Stayed in May 2025
Verified reviewVery nice room, good location and loved the breakfast
None
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewIt was a cute Chalet with an awesome view of the lake and was located quite close to everything. Shashank was the most awesome host. Thank you for personalising our needs. Truly thankful for cooking us rice for breakfast.😁
Unfortunately it didn’t have any elevators but they helped us carry our bags to our rooms.
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 5 June 2025 · Stayed in June 2025
Verified reviewThe location was great with easy walk into town.
There was nowhere to put your clothes other than a tiny cupboatd, no drawers so we lived out of a suitcase
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewThe hosts were very kind and responded promptly to our requests. The booking allowed for payment in cash, which was convenient and cost-effective for international travelers. The room was clean and serviced daily.
Wi-Fi was a bit slow but still okay.