Reviews of Fox Glacier Jade Hotel

Location and after hours check in arrangements.

Disturbed by someone trying to get into my room in the middle of the night.

Fridge, bed, clean sheets, Towels, hot water in shower, cups for coffee and milk, tv

WiFi not working at all. Shower leaking and moldy. Needed microwave. PILLOWS WERE TERRIBLE

Easy to wander into town for food and had what you need for a budget one night stop over

Room wasn't properly cleaned, bugs were stuck to most of the surfaces and the whole place is run down and not looked after, didn't feel particularly safe or clean for my stay but was fine for 1 night as a stop over, wouldn't recommend as sure there must be similary priced other ones that would be better!

No WiFi no tv, no cups, glasses

Cheap ish and easy to find/close to everything

Metal floor bathrooms are a bit gross, showers got the floor wet all around the toilet, so needed to wear shoes in the bathroom. Walls were quite thin and could hear babies crying in the night

Nothing needs to be vetted by someone in the tourism industry

The room smelled horrendous of pine type cleaning fluid it was not clean but grubby definitely has nothing going for it would not recommend it to anyone

Nothing it's mouldy , stinks, dirty

Everything, old disgusting place, you have a shower and whole bathroom floor floods

The location is great

There is a lot of mold and its doesnt smell great.

Big carpark area.

Very rundown hotel. Shower leaked all over the floor and onto the carpet in the room. Made using the bathroom extremely difficult. Bed and pillows were next level uncomfortable and to top it off there were blood stains on the duvet. Partner had to go hunting for a mug, which was sorted by the lovely housekeeping staff who live onsite. Would like a refund!

Location to town

Not well maintained outdoor or in room areas. Tv didn’t work. Bowls but no cutlery. Hard bed with one thin pillow.

Nothing.

Run down dilapidated surrounded by weeds, no services, no hot water, no working tv, no chairs to sit on in room. No fan to keep mosquitoes out. Bathroom sink dirty.

Location was good.

It was dirty. The kitchen wasn’t operational. WiFi didn’t work. Incredibly noisy from the rooms upstairs.

Good location, room size is good.

Had a weird smell in the room, wasn’t a comfortable place to stay personally

Dirty bathroom staff not interested

Cleanliness

Do not stay here if you are expecting a kitchen .. the photos show a complete kitchen you can cook in and say you can use it .. but you’ll be told at 7 pm after checking in at 1pm “ sorry forgot to tell you the kitchen is not for guests “ it’s private and for the owners .. the tv didn’t work and we tried everything , there is a kettle in your room and coffee / tea but no cups or spoons not even a glass for water .. AVOID

The fact that you advertise a kitchen , and we can use it and cook as per your own review in November 2024 .. but when we arrived we checked in , went and got groceries etc , came back to cook and were told it wasn’t usable .. even though there were people in there eating and cooking .. we payed $200 for a room that definitely said we could use the kitchen !! I was the. Told “ sorry I forgot to tell you at check in you can’t use the kitchen. “ .. the room had no bugs or cups or spoons , but had a kettle and coffee / tea ? I have an exact check in time but waited about 20 mins while some random went to find the receptionist who was cleaning the rooms ? I just feel like this was a chance booking for you guys renting rooms for $$ but they arnt what you advertise and we had to throw away so much food as we were going hiking for 2 days and booked you to use the kitchen and cook our food for the hike .. by the time you told us all shops were closed . Not fair

Staff very helpful and obliging.

Could do some.care and attention and a good clean. Bit run down.