Skip to main content
  1. Hotel reviews homepage
  2. New Zealand hotel reviews
  3. Auckland Region hotel reviews
  4. Auckland hotel reviews
  5. Reviews of Frienz Backpacker

Reviews of Frienz Backpacker This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

27 Victoria Street East, 1010 Auckland, New Zealand

#186 of 202 hotels in Auckland

Guests' Choice

Review Score

Based on 59 hostel reviews

6.3

Score breakdown

  • Cleanliness

    6.7

  • Comfort

    6.5

  • Location

    8.4

  • Facilities

    6.7

  • Staff

    7.6

  • Value for money

    6.7

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 25

  • Reviewed: July 12, 2025

    7.0
    Doom Dorm
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Few unpleasant guests

    CBD Location, Clean Facilities,

    Stayed in July 2025

  • Reviewed: May 24, 2025

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night

    It's a little creepy looking from the outside, and that carries through inside. The room itself was fine but the beds were not very comfortable, you could feel the springs. The bathrooms were a little dirty, and the shower was hard to work (the handle system was strange). It was fine for a night but I wouldn't stay there longer, I feel like you can find better in Auckland for not that much more money.

    It is conveniently located

    Stayed in May 2025

  • Reviewed: May 20, 2025

    6.0
    Poor Customer Service
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Mistaken ID Told to leave Backpackers

    Central CBD location

    Stayed in May 2025

  • Reviewed: May 10, 2025

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Kitchen has open top rubbish Bins Swam of fruit flies

    Quiet, Central location

    Stayed in May 2025

  • Reviewed: March 30, 2025

    6.0
    Central low-budget option, not for the faint hearted
    • Business trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent location but premises are very run down. Mixed clientele with suggestion some are down at heel locals, not travellers. Inadequate security resulted in a ‘stray’ sleeping on the sofa in the common space.

    Stayed in March 2025

  • Reviewed: January 25, 2025

    5.0
    Alright for low cost last min option and short stay
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No garlic or fish ruel. Drab communal area

    Big kitchen Slept well

    Stayed in January 2025

  • Reviewed: November 17, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location was great. Room could have been cleaner. Generally it was okay and convenient. Staff were lovely.

    Stayed in November 2024

  • Reviewed: June 25, 2024

    5.0
    Thank you for keeping me safe
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    If drinking glass was available to use

    Location

    Stayed in June 2024

  • Reviewed: June 4, 2024

    5.0
    Stay is quite comfortable and bed sheet, pillow is clean.
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I seem to like almost everything due to it's age. It's not to my standard i still like the place for it's age no complain, I feel comfortable.

    Stayed in June 2024

  • Reviewed: March 26, 2024

    5.0
    Fair
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very noisy, the doors could only close when you banged them hard. Walls are paper-thin

    The location was good

    Stayed in March 2024

  • Reviewed: March 17, 2024

    7.0
    Well located hostel with good facilities.
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night

    Very noisy outside (loud music) late into the night and early morning on Saturday night

    Tidy well presented rooms and facilities with plenty of space

    Stayed in March 2024

  • Reviewed: January 28, 2024

    7.0
    It was generally good and well organised, but there is room to improve.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No fly screen or air-conditioning in the private room, very noisy from the balcony

    Kind staffs, well organised kitchen and bathroom

    Stayed in January 2024

  • Reviewed: July 12, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Mattress very thin and bed squeaky. Not the most comfortable night sleep but for only all good!

    Quick to answer messages and location nice and central in Auckland CBD

    Stayed in July 2023

  • Reviewed: July 1, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    No good clean window and bad

    No

    Stayed in June 2023

  • Reviewed: May 21, 2023

    5.0
    D-rated accommodation but acceptable to those who know Auckland and what to expect
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 1 night

    There's a lot that could be better but that would increase the cost to the client and I don't think it would bring in more customers due to its location, the basic furnishings, walls, bathroom, kitchen, etc As I said earlier, I did not expect more as I only wanted a 'cheap' night's accommodation so long as the premises were safe and certainly the lock on the bedroom door was very efficient.

    I did not expect the accommodation to be more than "fair" due to its location - there was a man lying in the doorway. I was pleased that I was able to be taken up to the 4th floor via lift even though it was after 6pm as I would not have managed the stairs. There was no towel offered or other facilities such as crockery/cutlery in the kitchen - or I couldn't find them! I had to call reception to locate the stairs down which I would come to leave the hostel at 8.30am - the operator was very helpful.

    Stayed in May 2023

  • Reviewed: May 20, 2025

    4.0
    Poor Customer Service
    • Leisure trip
    • Solo traveler
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Mistaken ID Told to leave Backpackers

    Central CBD Location

    Stayed in May 2025

  • Reviewed: March 11, 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 5 nights
    • Submitted from a mobile device

    No windows in room only door

    Got my own room

    Stayed in March 2025

  • Reviewed: February 5, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Busy noisy traffic but close to everything

    Location

    Stayed in February 2025

  • Reviewed: November 14, 2024

    3.0
    Felt unsafe and dirty
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Broken lift, place is run down, birds flying around the kitchen facilities and landing on all the surfaces, not enough cutlery, water leaking from the fridges and in the fridges, outside and inside of the building is seriously run down, the dorm I was in was next to the balcony where people smoked and chatted till the early hours. No where to hang your towels in room, needs lamps per bed. Way too pricey for facilities that were provided.

    Location and lots of space in rooms

    Stayed in November 2024

  • Reviewed: August 9, 2024

    3.0
    Poor
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted from a mobile device

    The place needs some money spending on it. The beds squeak like crazy and feel like they are about to fall apart. Was expecting hostel.vibes but there was no atmosphere and there was a significant proportion of the people staying there that made it feel like this was a half way house

    The price and the kitchen facilities

    Stayed in August 2024

  • Reviewed: June 5, 2024

    1.0
    Got multiple scam messages from their orginal booking.com system
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Got multiple scam messages, there need to focus on cybersecurity

    Stayed in May 2024

  • Reviewed: March 10, 2024

    3.0
    Never again, approach with care or desperation
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Where do I start, people always seemed to be blocking the small doorway sitting on the steps making entrance difficult. At night not sure if a club to the right as it goes down stairs, so may be why people there at night. Reception on 1st floor I couldn’t see the directions easily. Lift to 4th floor only, my room on 5th floor next to roof terrace. No toilet/bathroom facilities on 5th floor, no security door to rooms other than room door. Although are security doors on other floors, I know this as had to use bathroom facilities on 4th floor and door is close at night so you have to use a code to gain entrance. Not the easiest thing to do in the early hours when your desperate for the toilet! Room consisted of a small metal bed, a side table and what looked like a small book case. One door may have lead to the terrace but it was locked. 3 temporary hooks on the door. Window cracked, could open but then you got the smoke from the terrace. Room not very clean, although bedding was. Ceiling light had the electric cover off!

    Location near park and art gallery not too far from harbour or sky tower

    Stayed in March 2024

  • Reviewed: February 29, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Economy Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The location is perfect! I had a private single room which was tiny but clean and nice, with a great city view. Shared bath areas were clean. Loved the rooftop deck. Check-in smooth and easy. Overall great vibes!

    Stayed in February 2024

  • Reviewed: February 12, 2024

    1.0
    Waste of money
    • Leisure trip
    • Solo traveler
    • Bed in 4-Bed Female Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    I wasn’t allowed to enter due to an invalid ID. I had only an 18+ card which is normally accepted but here I was turned away. I wasted $100 on money I couldn’t afford to spend to be turned away. If it wasn’t for the kindness of a friend I would’ve been homeless. No refund either. Disappointed and dismayed.

    Stayed in February 2024

Showing 1 - 25

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!