4.8

Reviews of Gateway International Motel 3 stars

263 Fenton Street, 3010 Rotorua, New Zealand

  • Janie

    Reviewed: 7 August 2025 · Stayed in July 2025

    Verified review

    Room was suitable for those of us who stayed and the location was away from the hustle and bustle but close enough to all amenities.

    No issues.

  • Margaret

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    The location was great. Easy to find and plenty of off street parking. Lovely warm radiators in the rooms and bathroom. The hot shower was great.

    The property was a run down. There was crumbs/dust/roof on the duvet cover which was over our pillow. Fair price for the accommodation.

  • Kuini

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    It was close to all ammenities and work venue.

    Could use a little TLC,

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  • Janie

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Very spacious, warm and comfortable

    Everything catered to our needs.

  • Anonymous

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    We had a family room - two rooms with four beds. Beds were clean and comfortable. An extra pillow or two would have been nice. Location was handy to town. The kitchen had everything we needed to make a simple meal. We had a new fridge and toaster. It was a little noisy - road and other people around. We were in the front part of the motel, opening the window to our the back, the place looked like it was falling down! A lot of work needed. A power point wasn't working and some of the window latches were a bit dodgy.

    I would never swim in the spa. It was run down and needed some serious work.

  • Shar

    Reviewed: 6 July 2025 · Stayed in July 2025

    Verified review

    Staff was great and friendly spa was good but abit to high for people with knee problems. But it was a great room.

    Windows need a good clean hard to open and wasn't really that warm.

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  • Rahera

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    Bathroom could be done with an upgrade

  • Anonymous

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Breakfast was not available

    The establishment is run down

  • Aki

    Reviewed: 25 May 2025 · Stayed in April 2025

    Verified review

    Nothing.

    We shocked as soon as we saw the motel !! It was not like we saw in the photos. The building was very old, the steps were rusty. Every thing in the room were rotten, cabinets, doors, floors etc. Beds, sheets not clean, I found hairs and markes on the sheets. Everything was awful. I never recommend this motel to anyone.

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  • Jonathan

    Reviewed: 23 May 2025 · Stayed in April 2025

    Verified review

    This place is really bad.

    The building looks like about to collapse. The roof has a leak marks. So cold and the furniture are dirty and stinks.

  • Mccorkindale

    Reviewed: 20 May 2025 · Stayed in April 2025

    Verified review
  • Diana

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    Kharyn

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    It's location is very convenient and close to everything

    Ameneties are outdated and old.

  • Ian

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review
  • Harley

    Reviewed: 24 April 2025 · Stayed in April 2025

    Verified review

    Nothing!!!

    The whole place!!!

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  • Tavares

    Reviewed: 23 April 2025 · Stayed in April 2025

    Verified review

    It was a standard motel.

    Nothing to complain about it was one night stay

  • Judy

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    Convenient to where I was going

    The door couldn't shut unless you locked it,microwave rusted inside,fridge was unstable,shower had to turn right around to even get warm,close the shower curtain and it was dark,TV wasn't working and lights were dull,do I need to say,for the money you pay 👎.

  • Ranil

    Reviewed: 19 April 2025 · Stayed in April 2025

    Verified review

    Nothing to like

    Everything about my stay was disappointing. The environment was filthy, and the price they charged was absurd. Not all switches in the room had power, and the bathroom was blocked. They didn't provide any shampoo or soap, and there was no heater or air conditioner. Overall, it felt like a waste of money. The staff were as unhelpful as the motel itself. The place was unhygienic and not suitable for families.

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  • Bhavinkumar

    Reviewed: 30 March 2025 · Stayed in January 2025

    Verified review
  • Lynley

    Reviewed: 21 February 2025 · Stayed in February 2025

    Verified review
  • Natasha

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    Location was great!

    Very old and run down Bed covers very dirty Very basic and not reflective of price

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  • Linda

    Reviewed: 20 February 2025 · Stayed in February 2025

    Verified review

    It was quiet. While the beds were very old, the mattresses were comfortable.

    Very run down externally and inside. Dirty and stained chair covers, tea towels, rusted out microwave, illegal set up for smoke alarm. Caked on dust on fan. Toilet that wouldn’t flush the paper down. Spa in attached back room was not working we were told which was ok, but there were other peoples thongs and buckets of water out there!

  • Kirstin

    Reviewed: 19 February 2025 · Stayed in January 2025

    Verified review
  • Susan

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review

    The bed was comfortable. Staff were friendly.

    Hugely overpriced, clearly the prices were increased for the weekend given there were 2 big events in town. Very rundown! Windows didn’t close properly, spa bath enamel was chipped. window sill in bathroom chipped. Old fixtures still in wall. The mineral pool wasn’t working. Water pressure in the shower over bath was poor. Very disappointed in the amount of money I paid for this vs what I received.

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  • Mick

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review

    Nothing

    Filthy cockroach infested rooms and worn out facilities that need demolishing

  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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