Reviews of Gateway International Motel 3 stars
263 Fenton Street, 3010 Rotorua, New Zealand

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Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewRoom was suitable for those of us who stayed and the location was away from the hustle and bustle but close enough to all amenities.
No issues.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe location was great. Easy to find and plenty of off street parking. Lovely warm radiators in the rooms and bathroom. The hot shower was great.
The property was a run down. There was crumbs/dust/roof on the duvet cover which was over our pillow. Fair price for the accommodation.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewIt was close to all ammenities and work venue.
Could use a little TLC,
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewVery spacious, warm and comfortable
Everything catered to our needs.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewWe had a family room - two rooms with four beds. Beds were clean and comfortable. An extra pillow or two would have been nice. Location was handy to town. The kitchen had everything we needed to make a simple meal. We had a new fridge and toaster. It was a little noisy - road and other people around. We were in the front part of the motel, opening the window to our the back, the place looked like it was falling down! A lot of work needed. A power point wasn't working and some of the window latches were a bit dodgy.
I would never swim in the spa. It was run down and needed some serious work.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewStaff was great and friendly spa was good but abit to high for people with knee problems. But it was a great room.
Windows need a good clean hard to open and wasn't really that warm.
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewBathroom could be done with an upgrade
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewBreakfast was not available
The establishment is run down
Reviewed: 25 May 2025 · Stayed in April 2025
Verified reviewNothing.
We shocked as soon as we saw the motel !! It was not like we saw in the photos. The building was very old, the steps were rusty. Every thing in the room were rotten, cabinets, doors, floors etc. Beds, sheets not clean, I found hairs and markes on the sheets. Everything was awful. I never recommend this motel to anyone.
Reviewed: 23 May 2025 · Stayed in April 2025
Verified reviewThis place is really bad.
The building looks like about to collapse. The roof has a leak marks. So cold and the furniture are dirty and stinks.
Reviewed: 20 May 2025 · Stayed in April 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 27 April 2025 · Stayed in April 2025
Verified reviewIt's location is very convenient and close to everything
Ameneties are outdated and old.
Reviewed: 27 April 2025 · Stayed in April 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewNothing!!!
The whole place!!!
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewIt was a standard motel.
Nothing to complain about it was one night stay
Reviewed: 21 April 2025 · Stayed in April 2025
Verified reviewConvenient to where I was going
The door couldn't shut unless you locked it,microwave rusted inside,fridge was unstable,shower had to turn right around to even get warm,close the shower curtain and it was dark,TV wasn't working and lights were dull,do I need to say,for the money you pay 👎.
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewNothing to like
Everything about my stay was disappointing. The environment was filthy, and the price they charged was absurd. Not all switches in the room had power, and the bathroom was blocked. They didn't provide any shampoo or soap, and there was no heater or air conditioner. Overall, it felt like a waste of money. The staff were as unhelpful as the motel itself. The place was unhygienic and not suitable for families.
Reviewed: 30 March 2025 · Stayed in January 2025
Verified reviewReviewed: 21 February 2025 · Stayed in February 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewLocation was great!
Very old and run down Bed covers very dirty Very basic and not reflective of price
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewIt was quiet. While the beds were very old, the mattresses were comfortable.
Very run down externally and inside. Dirty and stained chair covers, tea towels, rusted out microwave, illegal set up for smoke alarm. Caked on dust on fan. Toilet that wouldn’t flush the paper down. Spa in attached back room was not working we were told which was ok, but there were other peoples thongs and buckets of water out there!
Reviewed: 19 February 2025 · Stayed in January 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewThe bed was comfortable. Staff were friendly.
Hugely overpriced, clearly the prices were increased for the weekend given there were 2 big events in town. Very rundown! Windows didn’t close properly, spa bath enamel was chipped. window sill in bathroom chipped. Old fixtures still in wall. The mineral pool wasn’t working. Water pressure in the shower over bath was poor. Very disappointed in the amount of money I paid for this vs what I received.
Reviewed: 15 February 2025 · Stayed in February 2025
Verified reviewNothing
Filthy cockroach infested rooms and worn out facilities that need demolishing