Had to ask for new light bulbs for both bedside tables & there was insufficient lighting in the gallery area. More basic cutlery needed.

Gorgeous view & exceptional beds.

Stayed in August 2025

Gardens needed attention. Only regular towels not fluffy and large. Nespresso coffee was nice but no similarly quality tea or tea pot

Luxurious large room, comfortable bed, good facilities

Stayed in May 2025

The TV turned off at 9pm for some reason.

The staff were lovely.

Stayed in July 2025

Room 12 had an issue which took away from the overall experience. The room is directly under the Bar fridges upstairs. The Fridges can be heard during the night while sleeping. They turn on and off as fridges do and Its fairly noisy, sadly.

A beautiful majestic home in the Hills. Great location with a really nice though partially obstructed view over Christchurch. Heated bathroom tiles was a nice feature. The Gardens were well laid out but do need a little more attention.

Stayed in May 2025

The twin beds were both a little short as well as the blanket.

Very nice old mansion with almost 100 years of history and nicely maintained in a very prestigious and calm neighborhood of Christchurch overviewing the city and Bay Area with a beautiful garden and salon inside. Very polite and attentive staff.

Stayed in May 2025

It was beautiful with an awesome view throughly recommend

Stayed in April 2025

Beautiful location overlooking the city

Stayed in April 2025

Beautiful property, lovely views

Stayed in March 2025

Having to take breakfast at a cafe was not positive. Need to clearly explain that in your advertisement to not be misleading.

Almost everything!

Stayed in April 2025

Wanted to get in our room 1 hour earlier to change for a wedding at 2.00pm. Reception was sticking to the 2.00pm time even though room was ready. Offered us the gym to change in. Why would you mess up another room when ours was ready and cleaned. Seemed uncooperative. We had booked two rooms in this hotel. So perhaps a little flexibility would have helped.

Amazing views bed very comfortable

Stayed in March 2025

Reception is not manned. So if you arrive late you are on your own to find your room. I had booked two rooms and our family couldn’t get into one room an hour before 2.00pm even though the room was available. Seemed very uncooperative. Tea towels and washing up liquid in the kitchen area to dry dishes would be great.

View from the room amazing. Easy walk to The Sign of the Takahe for a wedding.

Stayed in March 2025

I was initially overcharged for this accommodation however this was quickly corrected, with an apology.

Nice view

Stayed in March 2025

Front desk isn't manned and you are provided with a cellphone number to contact staff. Only Earl Grey tea provided which we don't like - it would be nice to have a variety of teas to choose from. Room not serviced unless requested on check in (that didn't bother us) but as we had opted not to have our room serviced, there were no provisions provided for doing our own dishes (no dishwashing liquid, dishcloth or tea towel).

Great location with fabulous views over the city, VERY quiet, lovely big room with nice decor and comfortable bed. Good shower with excellent water pressure and heated floor in the bathroom. Good off-street parking. Small kitchenette with tea & coffee making facilities.

Stayed in March 2025

Toilet paper was thin and cheap. Please provide 2-ply quality paper.

The was no breakfast. It would be great to have a self-serve continental breakfast.

Stayed in March 2025

Lovely room with fabulous views over the city.

Stayed in March 2025

Forgetful Manager .. late checkout requested and granted, staff asked us to leave at 10AM iso 1200 as requsted. Manager denied any knowledge even though we had confirmed. Carpet was stained and again Manager guaranteed it would be cleaned . did not happen .. "lip service"

N/A

Stayed in February 2025

Lack of washing up utensils and liquid

Stayed in March 2025

The host showed us the kitchen facility and we were told we can use it. We had prepared all the food we wanted to cook but nothing in the kitchen worked. The cook top didn’t work the oven didn’t work. It is clearly functional but there no instructions to be seen anywhere on how to operated the industrial size cook top and oven. Very disappointing. We tried to ring the host who lives in sight multiple times to get help they did not answer. When we called We can hear the phone ring in her room when we called, we could hear her speaking, she still couldn’t be bothered picking up the phone to answer our query. We were planning on coming back to Christchurch at the end of the road trip around the island and decided not to stay here again.

Beautiful spot.

Stayed in February 2025

Yeah good

Stayed in March 2025

'Unfulfilled potential' is the phrase that springs to mind. Such a lovely big room in a beautiful building surrounded by beautiful gardens and with a terrific view over Christchurch, and yet... the hotel staff are only there for brief periods, the room is very poorly equipped despite having a kitchenette, and the walls are too thin - we could hear almost everything from the adjoining rooms.

Stayed in February 2025

Water pressure in the shower, continually dropped off and also loss of hot waters Although we asked for late checkout and advised it was OK as soon as 10AM came around we were asked to leave.

Location and general atmosphere

Stayed in February 2025

I find it unsual that a hotel of 4 stars have no receptionist. And hotel is not staff 24hours a day. Rooms are not made up daily authomatically, if it is not requested. Elevator is damaged . No one helps with luggage. It seems that the owners are either new in hospitslity or try to save money. Gsrdens could be beautiful if taken care of.

The hotel is very short distance from city center on a hill overlooking Christchurch. Peaceful in a garden. Rooms are well equipped.

Stayed in February 2025

Lovely stay, everything was prestine and well presented. Clean with nice amenities. Would happily stay again

Stayed in February 2025

n/a

met my needs

Stayed in February 2025