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Recensioni su Hunua Ranges

273 Paparimu Road Hunua, 2583 Hunua, Nuova Zelanda

  • Hembras

    Data recensione: 17 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    La stanza da letto

    La colazione era inclusa nel prezzo ma non ci ha preparato nulla, solo cereali e marmellata, niente uova o pane, niente latte o caffè. Nell' uso cucina tanti utensili non potevano essere usati. Poca cordialità anzi ci siamo sentiti piuttosto rifiutati. Abbiamo trovato uno scarafaggio nel letto.

    Risposta della struttura:

    It was apparent from the start that you had not read any information provided, just done a late booking on a whim and provided no arrival time nor had any idea of where to park or anything to do with the booking. The bed was only made up just before your late arrival. The cockroach you referred to was in fact a native WETA that would have come out of the firewood used to heat the home and was not in the bed as you stated and had previously told me the night before it was on the wall when you retrieved it. You requested to use the kitchen and I asked you what you needed and provided you with this. You then proceeded to go through all my cupboards and use other things not provided for guests and did not even wash up what you used to a satisfactory manner leaving food scraps on plates and bowls. As stated in the information on the platform and in the information book in the bedroom, breakfast is self-service and clean up after yourself, neither of which you appeared to have the skills for. You told me you were leaving NZ the next day and needed to use up food, of which you had an abundance of bread and eggs. Home-made jams and butter were provided for you to use with your toast/bread and eggs which you wanted to use up before you left NZ, as well as a range of breakfast cereals. You had no idea of using food recycling containers and instead put everything in the general bin which then had to be removed. You just dumped your breakfast dishes in the sink instead of clearing up after yourself. Coffees and teas were provided right beside the kettle and the mugs were overhead which you knew as you had used some the night before. Rather surprisingly the milk was in the fridge! All of which you appeared to lack the skills to locate. Breakfast is self-service and clean up after. About an hour after you left you returned requesting a knee brace you allegedly could not locate. I had cleared the room and nothing of yours was left in the room. You were told this plus if I had found something I would have messaged you as I do when guests leave things. However, you didn’t believe me and demanded access to the room. Your partner then accused me of “having” your knee brace. This speaks volumes about your lack of integrity and the untruths in your review. Zero score for you as guests

    It was apparent from the start that you had not read any information provided, just done a late booking on a whim and provided no arrival time nor had any idea of where to park or anything to do with the booking. The bed was only made up ju… Mostra altro

    Hunua Ranges
    17 luglio 2025
  • Noemi

    Data recensione: 22 gennaio 2023 · Soggiorno nel mese di gennaio 2023

    Recensione verificata
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I commenti esprimono le opinioni personali dei clienti di Booking.com che hanno compilato il questionario dopo aver soggiornato in hotel. Queste opinioni non coincidono necessariamente con quelle di Booking.com. Vedi le nostre Linee guida sulle recensioni

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