5 Arnold Street, 3010 Rotorua, New Zealand
#20 of 24 B&Bs and Inns in Rotorua
Guests' ChoiceBased on 76 hotel reviews
7.9Cleanliness
8.1
Comfort
7.7
Location
9.1
Facilities
7.5
Staff
8.9
Value for money
8.0
Free WiFi
6.5
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End of dialog contentReviewed: 30 March 2025
Krystyna
AustraliaNo shampoo, no tea towels, mould in bathroom. There was a big crack in the window looking out to the lake and we were offered a different room but we decided to stay in the room we paid for . The window is apparently getting repaired. . Sitting on the balcony was lovely looking to the lake. The whole property needs to be restored and cleaned. The laundry was disgustingly dirty.
Stayed in March 2025
Reviewed: 10 March 2025
Ma
New ZealandIt was a little tight fit. Not recommended for someone with a disability. One side of bed hard to get to. Interesting kitchen layout with sink outside. Shower step up into was high. Not good for someone with bad hip or knee.
Owner interesting conversationalist. Very accommodating and helpful. View of lake very cool and interesting to watch activity. Good chair & table to watch from
Stayed in March 2025
Reviewed: 26 January 2025
Quynny
AustraliaI don’t think the barbecue is working ..
Host was super nice and location cannot be found elsewhere
Stayed in January 2025
Reviewed: 1 December 2024
Jennifer
AustraliaIt is a little dated
It was comfortable and had everything we needed
Stayed in November 2024
Reviewed: 21 October 2024
Nicole
New ZealandThe bed was comfy, very clean and the view was wonderful.
Stayed in October 2024
Reviewed: 13 October 2024
Brazier
Australiaroom was set up different from photos
value for money, nice location, smart tv
Stayed in October 2024
Reviewed: 4 October 2024
Hollane
New ZealandThe place had a beautiful view of the lake
Stayed in October 2024
Reviewed: 9 September 2024
Prabod
New ZealandInside was very clean just the outdoor need some dusting
Everything from tea to salt pepper everything was available . The owner was very help ful Mr Ken is a very kind man
Stayed in September 2024
Reviewed: 4 June 2024
Sarai
New ZealandThe owner upgraded us when they were unable to provide the room we booked, due to technical issues. The kitchen facilites, bedroom and lounge area were spacious, with everything we needed. View of the morning sunrise was spectactular!
Stayed in June 2024
Reviewed: 22 April 2024
Paul
United StatesWe were there during a hatch of a small fly from the lake and streams. These little flies do not bite, but they were everywhere and were a nuisance when you went outside to walk. Of course, the property owners have no control over the insects, and they did explain that they were not dangerous and did not bite, etc.
This location was very nice. It was initially a bit difficult to locate, but once we found it we had no problem getting around the Rotorua area. You are right on the west shore of the lake, and you have wonderful sunrises to greet you in the morning. This is a premier location for anyone on a fishing trip. It is within a few meters of one of the best trout streams feeding into Lake Rotorua. The place is set up for that use, with a fish cleaning station outside of the living quarters. If you stay for more than two nights you can use the kayaks for free.
Stayed in March 2024
Reviewed: 24 February 2024
Jane
United KingdomIt could have been cleaner.
NA
Stayed in February 2024
Reviewed: 14 February 2024
Nonna
New ZealandBedroom was a bit hot as aircon was downstairs. No sink in the kitchenet.
It was Across the road from the lake. Plenty of parking and amazing communication.
Stayed in February 2024
Reviewed: 30 November 2023
Suzi
United KingdomHelpful owner lovely view peaceful and lovely qalks
Stayed in November 2023
Reviewed: 3 October 2023
Christine
New ZealandIt was a bit noisy when children were running around upstairs.
Lovely view of the lake.
Stayed in October 2023
Reviewed: 30 April 2023
Zane
AustraliaNo complaints from us
The crew were really good to deal with
Stayed in April 2023
Reviewed: 17 March 2023
Steven
AustraliaNothing
Great view and on-site staff. Nothing was too much trouble. very accommodating and pleasant
Stayed in March 2023
Reviewed: 12 February 2023
Isobel
New ZealandUnless you book out the entire house your neighbours might be a little obvious noise wise.
Lovely lakefront position in a quiet residential neighbourhood. Bus stop very close by for town and airport. Unfussy and simple accommodation with everything you need and nothing you don't.
Stayed in February 2023
Reviewed: 2 February 2023
Lesley
New Zealandloved the proximity to the lake
Stayed in January 2023
Reviewed: 3 January 2023
James
United KingdomThe children's play houses in the garden were somewhat unsafe, with protruding nails and potential for splinters
The location was ideal. Lakefront, quiet suburb, extensive section. Rooms were comfortable, clean and spacious, kitchen had all expected equipment inc Fisher and P dishwasher. Free kayaks and paddles, and a garden bbq (new).
Stayed in January 2023
Reviewed: 24 November 2022
Garry
New ZealandGreat staff and welcome. Quiet location.
Stayed in November 2022
Reviewed: 27 April 2025
Rob98765
AustraliaWifi wasn't great, couldn't stream reliably.
Great quiet spot right on the lake front. Great view of the sunrise from our room over the lake. Perfect place to relax after enjoying the many activities in the region. Owners were very friendly.
Stayed in April 2025
Reviewed: 2 April 2025
Andrew
AustraliaThe kitchenette could have been a little better. Apart from that it was great.
Very quaint and interesting. Just opposite the lake with grand views. Was clean and tidy
Stayed in March 2025
Reviewed: 27 March 2025
James
New ZealandRoom was not what the pictures show' bed was very uncomfortable' very dark room' Shower had a dome on top of it that had other people's hair over it' Prity average place' Wouldn't stay again
Nice and close to lake with really nice views' kayaks were free to take out
Stayed in March 2025
Reviewed: 8 March 2025
Ali
New ZealandThe place was filthy, dirty sheets, couch, carpet, bathroom, pillows, and towels. The room was Full of spiders, bugs of all kinds, including one that crawled on my back. we ended up sleeping in the car and cancelling our trip and booking never refunded us because they await the "admission" of the property that they didn't provide the proper service. Absolutely terrible. Avoid at all costs, it looks nothing like the pictures, and it's not a resort, it's the cheapest motel for such a high cost. I will be rethinking booking with booking.com in the future because of this stay.
absolutely nothing, we had to sleep in the car because of how dirty the place was.
Stayed in February 2025
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