104 Marsden Road, 0247 Paihia, New Zealand
#23 of 33 hotels in Paihia
Guests' ChoiceBased on 1623 hotel reviews
8.0Cleanliness
8.5
Comfort
8.6
Location
9.5
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
7.2
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End of dialog contentReviewed: 27 May 2024
Caleb
New ZealandGreat Location and friendly staff, very accommodating with letting us park on the premises after check out while my husband finished running the marathon. Rooms were comfortable.
Stayed in May 2024
Reviewed: 25 May 2024
Taylor
New ZealandThe pool table broke down and some of the balls were missing, but the front desk lady was super helpful and refunded us.
The games room was great and staff very helpful.
Stayed in May 2024
Reviewed: 23 May 2024
Chad
New Zealandnothing
Location to town and restaurants was awesome
Stayed in May 2024
Reviewed: 17 May 2024
Kathy
New ZealandRestaurant closed due to lack of staff.
Location is excellent. Breakfast was very good. The room was abit dated but perfectly adequate.
Stayed in April 2024
Reviewed: 16 May 2024
Jill
New ZealandNothing to complain about.
Check in easy. Room clean and spacious. Lovely shower, and toiletries, easy walk along corridor to bar and restaurant.
Stayed in May 2024
Reviewed: 15 May 2024
Andrea
New ZealandThe bathroom door needs tidying up. There were no sanitary bags for disposing of sanitary items.
It was tidy and very clean. The staff were great.
Stayed in May 2024
Reviewed: 14 May 2024
Ruez
New ZealandReception staff friendly and welcoming and very helpful. Housekeeping friendly and helpful and professional. The apartrments are spacious and ideal for families or those wanting more space, kitchenette etc, lovely balcony views. Best location - everything in walking distance.
Stayed in May 2024
Reviewed: 12 May 2024
Willie
New ZealandN/A
Friendly staff. Location,close to shops
Stayed in May 2024
Reviewed: 3 May 2024
Stephanie
AustraliaVery slow WiFi and had to relogin every day. Facilities were dated, and there was no lift to upper floors.
Great location, so close to the harbour and the water. Good parking amenity.
Stayed in May 2024
Reviewed: 3 May 2024
Victoria
New ZealandCleaning is a big problem! We stayed at there for three nights… floor is not vacuumed during our stay and only beds were tidied up. Somehow not provided any rubbish bin liner for the rubbish. And We have to change babies nappies… so the smell… And the kettle was quite dirty when we checked in. So i asked the reception lady to change it. She asked me,"where is the diritiness?!" 🥹 The kettle was not cleaned as it should be! But I insisted that I need a clean one!
The location is great! Walking distance to everywhere in the town. And fantastic view of the sea!
Stayed in April 2024
Reviewed: 29 April 2024
Ambalika
New ZealandDidn’t have any view for the price we paid
It was convenient as it was in the main town
Stayed in April 2024
Reviewed: 29 April 2024
Judy
New ZealandWiFi wasn’t great
Location, friendly staff
Stayed in April 2024
Reviewed: 28 April 2024
Naomi
New ZealandUnfortunately our water was luke warm on the second morning so we couldnt shower or bath. I had to boil the jug for the dishes.
Location is fantastic - right in the heart of town and meant we could park our vehicle for the weekend and not worry about driving anywhere. We cooked breakfast for both mornings in our room - the facilities were awesome and allowed for us to invite our friends from the room downstairs up for breakfast.. The room is beautiful and has stunning views. We always stay in the suite room simpy for the view and the spa bath. The bed was ridicously comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Pauline
New ZealandLocation was superb! Beautiful sunrise and sunset. Breakfast spread varieties can be expanded. Family and kids game room was a fantastic idea, however it can be updated and better upkeep.
Location was superb! Beautiful sunrise and sunset. Breakfast spread varieties can be expanded. Family and kids game room was a fantastic idea, however it can be updated and better upkeep.
Stayed in March 2024
Reviewed: 28 April 2024
Harawai
New ZealandNothing
Location,quite,central
Stayed in February 2024
Reviewed: 27 April 2024
Chantal
New ZealandClean
Stayed in April 2024
Reviewed: 27 April 2024
Amy
New ZealandNothing.
Modern room, comfortable, tea and coffee. Location was spot on.
Stayed in April 2024
Reviewed: 27 April 2024
Khan
New ZealandNothing
Easy to book
Stayed in April 2024
Reviewed: 22 April 2024
Lara
New ZealandKitchen only offered basic items- no frying pan for example only 2 smaller pots Toilet seat needed replacing and bathtub had green grim Fire alarm went off in the middle of the night and we all had to evacuate the hotel until fire trucks arrived (it was a faulty alarm I think). It was very scary for the little ones and we were out in the cold at 4am for at least 30 mins. No apology or gesture of compensation for inconvenience was offered by the hotel - small reduction in price or a free breakfast would have gone a long way…
Location was excellent and room was really spacious. Loved the large balcony We stayed in a junior Suite with fantastic views
Stayed in April 2024
Reviewed: 20 April 2024
Sharpe-ete
New ZealandThe mattresses for the fold out couch beds were not at all comfortable for our 10 and 12 year old. While I loved the location and view, as a family we would not stay here again because of the bed quality and configuration.
The view from our balcony was unreal and perfect for watching the sunrise. The outdoor furniture was nice and comfortable. The kids loved the pool and we loved the loungers by the pool. The location to everything was also great.
Stayed in April 2024
Reviewed: 13 April 2024
Christine
AustraliaSuperb location, close to shops and wharf and restaurants.
Stayed in April 2024
Reviewed: 12 April 2024
Rodney
New ZealandTidy
Location
Stayed in April 2024
Reviewed: 11 April 2024
Karl
New ZealandNice and comfortable and awesome location
Stayed in April 2024
Reviewed: 8 April 2024
Lysaght
New ZealandWIFI was not great, especially for working and streaming
Great rooms, comfortable and clean. Good water pressure in showers
Stayed in April 2024
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