Recensioni su LyLo Auckland Hotel 5 stelle

Thank you for sharing your experience! We're glad to hear you found the facility well-maintained and the kitchen well-equipped. We appreciate your feedback on the lack of windows and the need for more hangers in the room. We'll definitely consider this for future improvements. It's great to know the location was convenient for you, and we hope to welcome you back soon! Adi-Reception Team

Thank you for sharing your experience! We're glad to hear you found the facility well-maintained and the kitchen well-equipped. We appreciate your feedback on the lack of windows and the need for more hangers in the room. We'll defi… Mostra altro

Hi Fabio, Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our central location, just a short walk from the Sky Tower, bus stops, and the city center. We're also happy that you found your room spacious, clean, and comfortable, and that our amenities like the hot water and showers met your expectations. It’s great to know that our tours helped make your stay even more enjoyable! We’d love to welcome you back anytime. Thanks again for sharing your experience!

Hi Fabio, Thank you so much for your fantastic review! We’re thrilled to hear that you enjoyed our central location, just a short walk from the Sky Tower, bus stops, and the city center. We're also happy that you found your room spaciou… Mostra altro

Hey there Carmelo, thank you for your feedback. We’re glad to hear you appreciated the excellent location and beautiful facilities, and that these aspects met your expectations during your stay. However, we are deeply concerned to learn about your pre-stay experience and the distress caused by the scam attempt. Guest safety and security are of utmost importance to us. While we take measures to protect our guests, such incidents highlight areas where we can improve. We’ll review our communication processes to ensure guests receive timely responses and are better equipped to identify fraudulent messages. We truly apologize for any inconvenience caused and for not meeting your expectations in pre-stay assistance. Your feedback will help us address these gaps and enhance our service moving forward. Kind regards, Audrey - Reception team

Hey there Carmelo, thank you for your feedback. We’re glad to hear you appreciated the excellent location and beautiful facilities, and that these aspects met your expectations during your stay. However, we are deeply concerned to learn abo… Mostra altro

Hi Fedrica, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the environment, cleanliness, and the friendly and helpful staff. It's also great to know that you appreciated the attached bar/restaurant and the self-check-in process. We strive to provide a comfortable and convenient stay for all our guests, and your recommendation means a lot to us! We understand that the lack of a window in the room might not be ideal for everyone, but we're glad it didn’t affect your overall experience. Thank you again for your kind words, and we look forward to welcoming you back to Lylo.

Hi Fedrica, Thank you so much for your wonderful feedback! We're thrilled to hear that you enjoyed the environment, cleanliness, and the friendly and helpful staff. It's also great to know that you appreciated the attached bar/r… Mostra altro

Thank you for your detailed feedback! We're thrilled you enjoyed the comfortable beds, clean bathrooms, well-equipped kitchen, and convenient location. We’re glad the luggage and bike storage options were helpful too. We apologize for any inconvenience caused by the staff's availability and the room ventilation. Your input helps us improve, and we'll work on enhancing these aspects to make your stay even better in the future. Thank you for staying with us!

Thank you for your detailed feedback! We're thrilled you enjoyed the comfortable beds, clean bathrooms, well-equipped kitchen, and convenient location. We’re glad the luggage and bike storage options were helpful too. We apologize fo… Mostra altro

Thank you for your wonderful review! We're thrilled you enjoyed your cozy private room and found our location and 24-hour reception convenient. Cleanliness is a top priority for us, and we're glad it made a positive impression. We hope to welcome you back soon! Adi-Reception Team

Thank you for your wonderful review! We're thrilled you enjoyed your cozy private room and found our location and 24-hour reception convenient. Cleanliness is a top priority for us, and we're glad it made a positive impression. We h… Mostra altro

We’re thrilled you had a comfortable stay at Lylo and enjoyed our facilities. As a young and growing hotel, we’re dedicated to providing clean and hygienic experiences, and we’re glad we met your expectations. Regarding rooms with windows, our Booking.com page specifies that these are interior rooms without views. For future stays, please let us know your preferences in advance, and we’ll do our best to accommodate them. We look forward to hosting you again!-Adi Lylo Reception

We’re thrilled you had a comfortable stay at Lylo and enjoyed our facilities. As a young and growing hotel, we’re dedicated to providing clean and hygienic experiences, and we’re glad we met your expectations. Regarding rooms with windows, … Mostra altro

Hi Emilia, thank you for taking the time to share your experience with us! We're glad to hear that our convenient location provided you with easy accessibility to the city. This is an aspect that our guests appreciate so we're happy to know it contributed greatly to your stay. We do apologize for the lack of windows in the room as we know that having natural light can make such a difference. Please be assured that your comments on this issue have been passed onto the team. We sincerely appreciate your comments, and we hope to welcome you back for a more enjoyable stay in the future! Warm regards, Siteri - Reception Team

Hi Emilia, thank you for taking the time to share your experience with us! We're glad to hear that our convenient location provided you with easy accessibility to the city. This is an aspect that our guests appreciate so we're happy… Mostra altro