Reviews of VR Auckland City 4.5 stars
188 Hobson Street, 1036 Auckland, New Zealand
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewfacilities in room included washing machine, no dryer - but the clothes rack and placing under the air con/ heater worked well. No washing clothes on return home - bonus.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewGot upgraded, staff lovely, everything we needed for a weekend away
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anything more we can do for you, or if you have any suggestions for us, please dont hesitate to reach out. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anythi… Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGood value for money - centrally located but basic enough accommodation
The free Wi-Fi doesn’t extend to operating the Netflix which is disappointing. The cleanliness is okay but could be improved
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. We have noted down your concerns and will be acting towards improvement for sure. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. We have noted do… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewOver all it's very good. Mr Chris was exceptionally helpful.
Communication
"Dear Valued Guest, We wish to thank you for your valuable rating. We appreciate all constructive comment, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inconvenience you have encountered. We now look forward to your next stay. "
"Dear Valued Guest, We wish to thank you for your valuable rating. We appreciate all constructive comment, giving us a better idea of future improvements to our facilities and services. Please accept our sincere apology for all the inc… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewNice and clean with the nice stuff
I like most of the property are to much peaceful silent
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anything more we can do for you, or if you have any suggestions for us, please dont hesitate to reach out. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anythi… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIts really close to the center of auckland city
The room was abit dirty. There were black marks on the headboard, handprints on the walls and windows, hair on the walls and ceiling of the bathroom and all the door/ cuppboard handles were filthy, even the desk chair had dried white stains dribbled down the back. Even the mirror in the bathroom had marks down it like it hadn't been wiped. Also it was freezing and the bed had two sheets and the world's thinnest duvet inner and no extra blankets. I would probably stay again but I'd bring my own cleaning supplies and extra blanket.
Dear Valued Guest, please accept our sincere apology for the inconvenience you encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such recurrence. Thanks!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in July 2025
Verified reviewGood size studio
"Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anything more we can do for you, or if you have any suggestions for us, please don't hesitate to reach out. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!"
"Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewGood location.
We booked for 4 nights and stayed for 2. The room was cold. The heating system wasn't working. It didn't feel clean. Visible dirt/grease on the stove top crevices, no tea towels. Flushing the toilet next to bath towels we were supposed to use to dry ourselves highlighted the bad layout. The extra blankets given to us because it was cold looked dirty. Being woken up in the morning to remove our DND sign because they needed to change the key lock system on the doors was the last straw. We booked another hotel and moved. To their credit they refunded our two remaining nights and offered their sincere apologies.
Dear Valued Guest, please accept our sincere apology for the inconvenience you encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such recurrence. Thanks!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation
State of the room In need of refurbishment Floor tiles in particular kitchen and bathroom
"Dear Valued Guest, We wish to thank you for your valuable rating.We appreciate and we will do future improvements to our facilities and services.Please accept our sincere apology for all the inconvenience you have encountered.We now look forward to your next stay. "
"Dear Valued Guest, We wish to thank you for your valuable rating.We appreciate and we will do future improvements to our facilities and services.Please accept our sincere apology for all the inconvenience you have encountered.We now l… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewVery friendly, very helpful staff and at a very handy location of where we wanted
The smell, the hallways smelt really bad the whole time we stayed, the tv wasnt mounted it just sat on a coffee table leaning against the wall Partially covering a doorway, knocked it down atleast once.
Dear Valued Guest, We appreciate your valuable feedback about our staff and are delighted to hear that the hotel's location was convenient for you. Please accept our sincere apology for the inconvenience you encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such recurrence. Thanks!
Dear Valued Guest, We appreciate your valuable feedback about our staff and are delighted to hear that the hotel's location was convenient for you. Please accept our sincere apology for the inconvenience you encountered. We have noted … Show more
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewthe style and value and personality
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anything more we can do for you, or if you have any suggestions for us, please don't hesitate to reach out. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!
Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anyth… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe place was perfect for us after a long flight from Europe. We had everything - coffee, tea, shampoos and so on and we could wash our clothes there as well so it was refreshing. The staff were super helpful and nice, especially when we were so jet lagged. I was glad to book this place, because it felt like our own small apartment in a great location - we could reach all the shops and nice places by feet. Would definitely recommend this place to others as well!
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"Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’s anything more we can do for you, or if you have any suggestions for us, please don't hesitate to reach out. We would love to welcome you back whenever your travels bring you to the area again. Wishing you safe and pleasant travels ahead!"
"Dear Valued Guest, We’re delighted to hear that you had a good experience during your time here. Your feedback is incredibly valuable to us, and we are always striving to ensure that our guests have the best possible stay. If there’… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation close to Sky Tower and CBD
Rooms not ready as offered. Not cleaned to expected standard
Dear Valued Guest, We appreciate your valuable feedback and are delighted to hear that the hotel's location was convenient for you. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your concerns carefully and have taken appropriate actions to avoid such re-occurrence. Thanks
Dear Valued Guest, We appreciate your valuable feedback and are delighted to hear that the hotel's location was convenient for you. Please accept our sincere apology for the cleanliness concern you have encountered. We have noted your… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation and friendly staff. Great shower
Toilet kept flushing , divider between living area and bedroom would pull across properly
Dear Rameka, Thank you very much for your valuable feedback .We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. We at the hotel try our best to avoid any discomfort. The issue which was raised in your feedback that will help us to improve as a property. I have passed on your recommendations and feedback to the relevant department heads to address.
Dear Rameka, Thank you very much for your valuable feedback .We have noted your concerns very carefully and have taken appropriate actions to avoid any such re-occurrence. We at the hotel try our best to avoid any discomfort. The issue whic… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified review