Reviews of Ohtel Auckland 5 stars
32 Market Place, 1010 Auckland, New Zealand

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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewGreat having a welcome drink and the bed was awesome.
The toilet not have a proper door
Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewReviewed: 6 September 2025 · Stayed in September 2025
Verified reviewBrilliant location, amazing staff and funky rooms
Nothing
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewWe had an amazing stay, with a complimentary drink. My partner loved the vinyl player and would definitely stay there again!!!!!
N/A
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewClean, modern design and comfortable, well located for harbour front.
Ridiculous toilet set up. Toilet is in the room with insufficient sound or odour insulation as there is a gap over the partition into the shower. Screen not entirely private either. This means one of the guests has to leave the room to afford the other a normal degree of privacy. Why is this considered a good design?
Kia ora Simon, Thank you for taking the time to share your feedback and for staying with us. We also appreciate your feedback about the bathroom setup. The open-plan design is part of the hotel's unique style with a mid century take , but we understand it can be a bit tricky when it comes to privacy. We will definitely consider this as we look at future improvements. We hope you enjoyed the rest of your time in Auckland and would love to welcome you back next time. Ngā mihi Luke Host Team Leader
Kia ora Simon, Thank you for taking the time to share your feedback and for staying with us. We also appreciate your feedback about the bathroom setup. The open-plan design is part of the hotel's unique style with a mid century take , b… Show more
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewPerfect location to walk around the harbour area and downtown, lots of bars, restaurants and shopping close by; beautiful rooms, unique, cosy and super comfortable; great staff
Kia ora Mareike, Thanks for your review and for sharing your experience with us. We are really happy to hear that you found the rooms comfortable and enjoyed your stay. We hope to welcome you back again soon! Nga mihi, Luke, Host Team Leader
Kia ora Mareike, Thanks for your review and for sharing your experience with us. We are really happy to hear that you found the rooms comfortable and enjoyed your stay. We hope to welcome you back again soon! Nga mihi, Luke, Host Team Le… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewquirky hotel with everything you need in the room, including a nespresso machine. Staff were excellent, location was terrific, close to lots of restaurants and cafes.
You don't get a lot of privacy in the bathroom, this was ok for us but others may not like it
Kia ora Jenni, Thank you so much for your kind review. We are thrilled to hear you enjoyed your stay and found the room clean, well appointed, and comfortable. It is great that you appreciated the location and the Nespresso machine. We aim to make sure our guests have everything they need for a relaxing stay. We also value your feedback on the bathroom design. While the open plan layout works for some, we understand it may not be ideal for everyone, and we appreciate your thoughts on this. Thank you again for recommending us, and we would love to welcome you back in the future. Ngā mihi, Luke Host Team Leader
Kia ora Jenni, Thank you so much for your kind review. We are thrilled to hear you enjoyed your stay and found the room clean, well appointed, and comfortable. It is great that you appreciated the location and the Nespresso machine. We aim… Show more
Reviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGood location safe area and safe for a solo female traveller. Also a perfect view of the sky tower
Nothing
Kia ora Cindy, Thank you for your fantastic review. We are happy to hear that you always choose to stay with us when in Auckland. It’s great to know the location, safety, and the view of the Sky Tower are things you enjoy. We take pride in providing a comfortable and secure experience, especially for solo travellers. We look forward to welcoming you back on your next visit! Ngā mihi, Luke Host Team Leader
Kia ora Cindy, Thank you for your fantastic review. We are happy to hear that you always choose to stay with us when in Auckland. It’s great to know the location, safety, and the view of the Sky Tower are things you enjoy. We take pride in… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewTHE BREAKFAST WAS A LITTLE MISLEY.. CHARGE EXTRA FOR A EXTRA CUP OF COFFEE.. ETC..
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewLocation was perfect and quiet. The staff were fabulous, and the little extras (choice of milk etc) were a lovely touch. Loved the fact that we could park there.
A couple of plates and cutlery would've been handy.
Kia ora Rachel, Thank you so much for your lovely review. We are delighted to hear you enjoyed your stay with us and appreciated the quiet location, the service from our team, and the little touches such as the milk options and on-site parking. We appreciate your feedback regarding plates and cutlery. While we do not keep cutlery in the rooms as standard, we are available 24 hours a day and are always happy to provide these on request at any time. We hope to welcome you back to Ohtel Auckland again soon. Ngā mihi, Luke, Host Team Leader
Kia ora Rachel, Thank you so much for your lovely review. We are delighted to hear you enjoyed your stay with us and appreciated the quiet location, the service from our team, and the little touches such as the milk options and on-site par… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLoved this boutique hotel - decor, location, facilities. Rooms were large and very well appointed. We had a car which we parked in the convenient hotel property parking which was worth the few extra dollars with great convenience. Location can't be beat. Close to everything: viaduct, shopping on Customs/Queens malls, Sky Tower. Their staff answered many questions over email very quickly.
Kia ora Gigi, Thank you so much for your fantastic review. We are thrilled to hear that you loved your experience with us – from the decor and spacious rooms to our central location and convenient on-site parking. It is great to know our team were able to assist you promptly and help make your stay smooth and enjoyable. We truly appreciate your kind words and are so pleased you made the most of everything Auckland has to offer right from our doorstep. We hope to welcome you back to Ohtel Auckland again in the future. Ngā mihi, Luke Host Team Leader
Kia ora Gigi, Thank you so much for your fantastic review. We are thrilled to hear that you loved your experience with us – from the decor and spacious rooms to our central location and convenient on-site parking. It is great to know our … Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewVery funky decor. The service was great.
Just couldn’t turn off the back light on the mirror.
Kia ora Rachel, Thank you for your kind review. We’re so pleased to hear you enjoyed the funky decor and great service during your stay. It is always lovely to know our guests would choose to return. We appreciate you mentioning the mirror backlight. We understand how important small details like this can be for comfort, and we will be sure to look into it. We look forward to welcoming you back to Ohtel Auckland next time you are in the city. Ngā mihi, Luke Host Team Leader
Kia ora Rachel, Thank you for your kind review. We’re so pleased to hear you enjoyed the funky decor and great service during your stay. It is always lovely to know our guests would choose to return. We appreciate you mentioning the mirro… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLovely room and perfect location
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in July 2025
Verified reviewCentral location. Heaps to do on foot. Quirky and cool.
Kia ora Merryn, Thank you so much for your fantastic review. We are absolutely thrilled to hear that you had such a great experience with us. It means a lot to know that our central location, quirky vibe, and the comfort of your stay made such a positive impact. It sounds like you really made the most of everything Auckland has to offer within walking distance, which is wonderful to hear. We strive to create a unique experience, and we are delighted that you enjoyed the little things that make Ohtel Auckland special. If you are ever in the area again, we would love to welcome you back. In the meantime, if there is anything we can do to make your next stay even better, please do not hesitate to let us know. Ngā mihi, Luke Host Team Leader
Kia ora Merryn, Thank you so much for your fantastic review. We are absolutely thrilled to hear that you had such a great experience with us. It means a lot to know that our central location, quirky vibe, and the comfort of your stay made … Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location excellent car parking and funky decor.
Kia ora Julie, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location, convenient parking, and the unique mid-century décor that Ohtel Auckland is known for. It’s wonderful to know that your stay was comfortable, and we hope to have the pleasure of welcoming you back in the future. If you need anything during your next visit, please don’t hesitate to get in touch. Ngā mihi, Luke Host Team Leader
Kia ora Julie, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our excellent location, convenient parking, and the unique mid-century décor that Ohtel Auckland is known for. It’s wonderful to… Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewBed side lighting poor. Gaps in curtains disturbed sleep. Accessible bathroom shower (not requested) sprayed water over toilet, vanity unit, floor everywhere.
Kia ora, Grant, Thank you for taking the time to share your feedback. We are sorry to hear about the issues with the bedside lighting, gaps in the curtains, and the accessible bathroom shower. These concerns have been noted, and we will certainly review them to improve the comfort of future stays. We appreciate your understanding and hope to welcome you back soon for an even better experience. Nga mihi, Luke Host Team Leader
Kia ora, Grant, Thank you for taking the time to share your feedback. We are sorry to hear about the issues with the bedside lighting, gaps in the curtains, and the accessible bathroom shower. These concerns have been noted, and we will … Show more