38A Hill Rd, Palm Beach Waiheke Island, 1081 Palm Beach, New Zealand
#4 of 28 hotels in Palm Beach
Guests' ChoiceBased on 120 apartment reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
8.5
Facilities
8.6
Staff
9.4
Value for money
9.1
Free Wifi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1 and 10. To get the overall score you see, we add up all the review scores we’ve received and divide that total by the number of them. We use a weighted review system, which means the more recent the review, the bigger the impact on the total review score calculation. Guests can also give separate “subscores” in crucial areas like location, cleanliness, staff, comfort, facilities, value, and free Wifi. Note that guests submit their subscores and overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: August 26, 2025
Jo
Australianothing
clean and tidy, as described
Stayed in August 2025
Reviewed: August 14, 2025
Sarah
New ZealandNothing - I think it's just important to note that the house is underneath the owners (I totally didn't realise that even after reading reviews). While that wasn't an issue for us, its something I probably would have avoided when looking at spots.
The perfect spot for us, we prefer a more rustic vibe! Was so nice out on the balcony and listening to the birds. Great facilities and breakfast options provided too. A great stay!
Stayed in August 2025
Reviewed: April 28, 2025
Rhys
New ZealandNothing
Good
Stayed in April 2025
Reviewed: April 16, 2025
Jane
United KingdomVery well equipped, very spacious and clean. Elevated, with large deck, lovely views over the treetops and nice and quiet. Good cotton bed linen. Nice breakfast provided which was a bonus. Very good value for money. Although a traditional property, it’s a little tired and would benefit a from a bit of an update.
Stayed in April 2025
Reviewed: April 13, 2025
Glen
New ZealandIt is an affordable simple, ,lovely, quiet and peaceful property. Close to palm beach and walkable distance to ostend. Easy drive to oneroa too. Would definitely use again.
Stayed in April 2025
Reviewed: April 5, 2025
Grace
PhilippinesNIcely warm and cosy place with harbour views. I can say the host puts a lot of effort to make the place as welcoming as possible. Cereals, breads and eggs were provided along with your basic necessities. I cam in on a bad weather and forgot to bring my umbrella but Trish kindly let me have theirs.
Stayed in April 2025
Reviewed: March 31, 2025
Geoffrey
New ZealandIt was fantastic
Stayed in March 2025
Reviewed: February 28, 2025
Robin
United KingdomPerfect place for us. Lots of nice touches - eggs and bread left for us, beach stuff to use, spaciious, comfortable, incredible location. Loved it.
Stayed in February 2025
Reviewed: February 27, 2025
Nicky
New Zealand.
Close to the beach private, beautiful surroundings and outlook. Quite,clean, and had everything we needed, including breakfast, washing machine, and dryer.
Stayed in February 2025
Reviewed: February 20, 2025
Kaitlyn
New ZealandWe loved our stay here!! Beautiful surroundings of the bush, very relaxing and had everything we needed.
Stayed in January 2025
Reviewed: February 7, 2025
David
United KingdomThe access was a little difficult
Lovely place, though access would be a challenge for anyone unsteady on their feet.
Stayed in February 2025
Reviewed: February 6, 2025
Josephine
New ZealandWe negotiated the path up from Hill Road, but it was a bit of a challenge. I think the host needs to advise guests they require resonable mobility to access the apartment. Fortunately we had a lift to the roadside after the wedding. I think if I had had to walk up the hill from Palm Beach Stiore and then up the path I would have found that difficult.
The breakfast was fine, a little fruit would have been welcome, but thats an extra cost for the host. The actual apartment was well furnished and comfortable. Loving being able to open the bi-folds and ranch slider to access the deck.
Stayed in February 2025
Reviewed: January 30, 2025
Ayush
IndiaBeautiful property at a beautiful location. Waiheke bas breathtaking views and the property is located at a great location.near to all amenities and breakfast is included
Stayed in January 2025
Reviewed: January 25, 2025
Karina
New ZealandThe property has a musty smell. Nothing too big but it seem the property has been closed for some time.
Stayed in January 2025
Reviewed: January 22, 2025
Yanina
New ZealandEverything! Location, comfort
Stayed in January 2025
Reviewed: January 12, 2025
Fern
United KingdomOnly watch out is that the place is up a steep set of stairs, so not suitable for all!
The owner Trish was amazing, she really goes above and beyond with what she supplies for your stay compared to other places I have stayed. Highly recommend staying here.
Stayed in January 2025
Reviewed: January 12, 2025
Cesar
New ZealandLovely house!! Perfect location!!
Stayed in January 2025
Reviewed: December 17, 2024
Linda
New ZealandNothing not to like! Just a heads up , it’s been said in the comments , the stairs and walkway are steepish and not pleasant in the rain but you get the hang of it . Sunny days are a breeze !
Palm heights has everything one needs ( even beach towels and Sunblock)There were breakfast supplies and even on a rainy day , when we needed to get something later on, as it was still raining , we asked and Trish and Lance Helped, thank you guys , you were awesome . Plus Lance had covered our bikes from the rain , thank you for your thoughtfulness . Also there is a deck outside the bedroom now ( compared to the picture ) , so very comfortable .
Stayed in December 2024
Reviewed: December 8, 2024
Natasha
New ZealandIt was perfect for my little family.
Stayed in December 2024
Reviewed: November 17, 2024
Elizabeth
New ZealandIt doesn’t have a good view and the entrance is a little steep.
The location and facilities were great, it has everything you need for cooking and breakfast included is a plus.
Stayed in November 2024
Reviewed: November 14, 2024
Gurinder
New ZealandHeight, need to walk many stairs with my luggage
Facilties, own space , nice view
Stayed in November 2024
Reviewed: November 5, 2024
Julia
United StatesThe path to the house was steep and a bit tough with luggage, would have appreciated a bit more warning about that in the initial page for the booking.
Food provided was decent, the house was very cute, cozy, and was exactly as described.
Stayed in November 2024
Reviewed: October 21, 2024
Mariana
New ZealandGood location, we were expecting just a small room with sharing facilities but it was like an apartment for ourselves. The host was very helpful and gave lots of information on what to do on the island. The accomodation was very clean and tidy
Stayed in October 2024
Reviewed: October 19, 2024
Ruth
New Zealand..not a problem for us but there are a lot of steps up to the property which we were aware of first. As long as you are prepared and physically able it's not an issue.
a wonderful private hideaway up in the bush with nice views. included everything we needed, even breakfast ingredients which was a thoughtful touch. Awesome hearing the birdlife
Stayed in October 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content