Reviews of Pullman Auckland Airport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
37 Tom Pearce Drive, 2022 Auckland, New Zealand
#18 of 202 hotels in Auckland
Guests' ChoiceReview Score
Based on 2632 hotel reviews
Score breakdown
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Cleanliness
9.5
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Comfort
9.6
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Location
9.7
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Facilities
9.3
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Staff
9.3
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Value for money
8.3
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Free Wifi
8.7
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
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Reviewed: September 6, 2025
Linda
New Zealand5 Reviews“Great hotel, super close to airport and the attention to detail amazing. NZ inspired food amazing!”Cafe closes too early.......
The close proximity to the airport makes travelling so much easier Bed so comfortable and shower nice and big Tried Te Kaahu for the first time and the service was exceptional
Stayed in September 2025
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Reviewed: September 5, 2025
Viv
New Zealand5 Reviews“5 star plus excellence”N/a
The room was generous. The bed very comfortable Wonderful to walk from terminal into the hotel. Lovely cafe downstairs Delightful staff
Stayed in September 2025
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Reviewed: September 5, 2025
Leigh
Australia13 Reviews“Gr3at location, rooms and dinner for early flights”Not enough check in staff - had to wait longer than I anticipated
Stunning room, facilities and good pillows. Dinner was amazing
Stayed in September 2025
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Reviewed: September 5, 2025
Iain
Japan82 Reviews10 helpful votes“Perfect place to stay before an early flight.”Nothing
Lovely rooms, great location.
Stayed in September 2025
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Reviewed: September 4, 2025
Mike
New Zealand137 Reviews9 helpful votes“A warm and luxurious place to stay, excellent staff.”The staff were friendly and helpful. Our flights were canceled, but staying at the Pullman made up for this. Loved the excellent food in the restaurant and staff especially Sheryl, who made us feel so welcome after a difficult days travel.
Stayed in September 2025
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Reviewed: September 4, 2025
Serai
New Zealand45 Reviews9 helpful votes“Areas of opportunity but super convenient”The beds weren’t that comfortable. Expected them to be a lot more lush and higher quality of bedding
Location was amazing the staff & restaurant were fantastic
Stayed in September 2025
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Reviewed: September 4, 2025
Paul
New Zealand48 Reviews3 helpful votes“We love the hotel and have stayed before and will do again even given our latest experience.”We tried to book in early and were unable to because the staff member who answered our call when we called from off shore was unable to or didn’t want to take our booking! We then had to use Booking.com and pay a higher rate which then couldn’t be sorted the next day. This was all due to a late international flight so we had missed our connecting flight to Nelson. Not the ideal way to end our holiday!
The location for travelers is great and the rooms excellent as is the bar upstairs.
Stayed in September 2025
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Reviewed: September 3, 2025
Daniel
United States2 ReviewsExceptionalLocation.
Stayed in September 2025
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Reviewed: September 3, 2025
Angela
New Zealand7 Reviews“Easy walk to depart”Parking was a struggle
Location to walk to the airport
Stayed in August 2025
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Reviewed: September 3, 2025
Samantha
United Arab Emirates10 ReviewsVery GoodGood size room, service was very good and it was exactly what we needed for a quick stop in NZ
Stayed in August 2025
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Reviewed: September 3, 2025
Bruce
New Zealand27 Reviews“It was readily available when my flight was cancelled due to bad weather.”A bit expensive
Close to the airport
Stayed in September 2025
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Reviewed: September 2, 2025
Karen
New Zealand108 Reviews1 helpful vote“Great accommodation next to international airport”Nothing
Fantastic stay. Very quiet. Clean and comfortable enabling you to be well rested after the flight. Staff were super friendly.
Stayed in September 2025
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Reviewed: September 2, 2025
Teri
New Zealand12 Reviews“The Pullman is stunning. It's clean, modern and comfortable”Nothing
Modern facilities and comfortable beds
Stayed in August 2025
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Reviewed: September 2, 2025
Julia
New Zealand10 ReviewsExceptionalExtremely comfortable and convenient. Wonderful staff who are all extremely helpful
Stayed in August 2025
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Reviewed: September 1, 2025
Pj
New Zealand23 Reviews“Although just overnight my stay was great especially as a breakfast was available before 6.00am - ideal for early check”Auckland weather was shocking with all flights cancelled by the time I checked in . The foyer was full of people desperately trying to obtain a room. The staff were brilliant, calmly and efficiently dealing with the queue of people.
Stayed in September 2025
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Reviewed: September 1, 2025
Barbara
New Zealand3 Reviews“We had all our family so 14 of us and it was a great start to our holiday”all was great
Stayed in August 2025
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Reviewed: September 1, 2025
Jimmy
New Zealand19 Reviews1 helpful voteExceptionalFood and accommodation were awesome.
Stayed in August 2025
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Reviewed: September 1, 2025
Connie
Ireland103 Reviews8 helpful votes“Fabulous Hotel”Restaurant door and service were both poor.
Location and comfort
Stayed in August 2025
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Reviewed: August 30, 2025
Jessica
Austria48 Reviews20 helpful votes“Perfect hotel after a long flight”The only small thing which isn't a big deal but could be added for 100% amazingness would be warm plates so the food doesn't instantly get cold. I'm sorry for this comment if they had it and we didn't see it though.
After a 24 hour flight from London we thought it be a great idea to stay in this hotel for a good night eat and breakfast. I can tell you, it doesn't disappoint. Other than them not being able to find our booking straight away (which wasn't a problem) everything was superb. Staff is super nice and helpful, the room was massive, stylish, new, fresh, comfy. Last but not least the breakfast was outstanding. My husband and I have been around the world quite a bit and seen great breakfast buffets so we can't really be impressed anymore. This buffet though I must say is next level in a completely different way. The selection and the fresh food was just absolutely delicious. They even decorate their yogurt, it is absolutely amazing. We birth had an omlette made for us fresh from the cook, it was super yummy.
Stayed in August 2025
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Reviewed: August 30, 2025
Amee
New Zealand4 Reviews“Perfect before an early morning flight”Lovely comfortable bed
Stayed in August 2025
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Reviewed: August 29, 2025
Heather
New Zealand146 Reviews16 helpful votes“Convenient but not cheap.”It is expensive especially considering that most people will spend limited time there between planes.
Proximity to the International Terminal of the airport is the best feature.
Stayed in August 2025
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Reviewed: August 27, 2025
Cheryl
New Zealand25 Reviews2 helpful votesExceptionalA bad odour coming from both ensuite & toilet. Maybe dry piping?
Location, supplied all the comforts of home, cleanliness, cost effective.
Stayed in August 2025
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Reviewed: August 27, 2025
Pulusi
New Zealand8 ReviewsExceptionalRoom faces away from the Airport but restaurant view was amazing
Location n great service including breafast
Stayed in August 2025
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Reviewed: August 27, 2025
Gaye
New Zealand20 Reviews5 helpful votes“Exactly what we required and met all our needs.”Nothing at all.
The location was perfect for us as we could walk from the Overseas Terminal even though it was starting to rain. We really appreciated the early morning wake up call knowing we would not oversleep and have to rush to check in for our flight. The staff member who checked us in was very informative and explained everything in a simple easy to understand way. Perfect for older retirees.
Stayed in August 2025
