Reviews of Quality Inn Napier 4 stars
311 Marine Parade, 4110 Napier, New Zealand
Loading
Guests also reviewed these properties:
Dresden, Germany
Kempten, Germany
Holbox Island, Mexico
Mielec, Poland
Dordrecht, Netherlands
Alvor, Portugal
New Delhi, India
Yerevan, Armenia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewCentral to town and restaurants
Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewRoom and location .I could walk in to town or along the beach .It was clean and safe ,I was able to park my car on sight and it was safe there. Also I enjoyed the young woman at reception on Friday when i arrived .She was friendly chatty and efficient even though they had been very busy with sports teams She left a lasting impression.
The only thing I would have liked was a microwave proof bowl
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNo breakfast.
THE safe in room didn't work.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified revieweasy to find
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewWell first off the absolute best thing is the location. It is literally on the waterfront across from the beach and walking distance from a bunch of shops and restaurants. The room was large for the price and had a whole sit down tub and not just a shower, which I think was the only one I seen during my whole 10 days. There's an indoor heated swimming pool that unfortunately I didn't have the time to try. There is a relatively cheap breakfast buffet (about $15 USD). Tons of on site parking that they didn't charge for and I didn't have to bother with putting something on my dash, which was great after days of hiking and my legs/ankles being beat. It was cold in NZ when I went but the temperature control in the room worked like a charm.
Nothing really, the only possible negative thing I can think of I'd have to be pulling at straws for and complaining just for the sake of complaining. If I have to say one thing though, the hash browns at the breakfast tasted lukewarm and like they were sitting there for a while, but they were running out and I grabbed the 4 of the last 5 so it was at the end of the batch so I don't even think that qualifies as a valid complaint.
Reviewed: 28 August 2025 · Stayed in June 2025
Verified reviewVery nice a big room amd everything in it we needed.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewStaff and restaurant very good
The facilities are getting very dated for the price. No soft chairs to relax in
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewProximity to amenities
Hard bed, got cold. Room service food was average
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe restaurant was convenient and the food was excellent.
The pool was cold
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewthe bed and the room were very comfortable
the bathroom turned into a steam room when the shower was on - ventilation needs improving.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReceptionist was very helpful and bubbly
The bin in our room hadn't been emptied
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 15 August 2025 · Stayed in July 2025
Verified reviewRestaurant on-site was very useful Closeness to our shops etc Second stay. Would book again. Loved having own deck
Bathroom had lots of condensation even with window open and fan going. Everything became wet ...vanity, floor walls in bathroom
Reviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewGreat location. Nest and clean unit.
All good