Reviews of Quest Dunedin Serviced Apartments 4.5 stars
333 Cumberland Street, 9016 Dunedin, New Zealand

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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewEverything
Nothing
Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewExcellent location, it is right in the centre of the town and close to the University, Botanic Garden and Train Station. Two supermarkets are closeby within the walking distance.
None
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewLocation great
Bed was abit hard but sleepable
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewLocation and we’ll set up apartment
Checking in was a bit complicated
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. If you could please email me on Manager@questdunedin.co.nz about the check in been complicated would be much appreciated. I would love to get this fixed :) Kind regards Quest Dunedin Management Team
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. If you could please email me on Manager@questdunedin.co.nz about the check in been complicated would be muc… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewIt was convenient on the Main Street rooms were amazing beds were comfy very clean and tidy
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewVery friendly staff, excellent location as so central to the Octagon, railway station & hospital. We would definitely stay again. I thought there was washer/drier in the apartment but our studio didn't have this.
Thank you for taking the time to provide feedback regarding your recent stay with us. Our One Bedroom apartments have the washing machine and dryer. :) We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Thank you for taking the time to provide feedback regarding your recent stay with us. Our One Bedroom apartments have the washing machine and dryer. :) We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Te… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewClean, nice staff, central, short walk to hospital
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe parking was secure and great. The rooms were spacious
That it’s across from a massive building site. On a main road.
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 7 August 2025 · Stayed in May 2025
Verified reviewLocation was really good, nice parking
The shower drain was just a hole, other than that great
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewNot communicated about checkout time. Usually it’s 11 in most hotels but they are sharp 10 and then misbehave that it was not communicated or mentioned anywhere in the room. Spent 7 hours and got a call at 10:05 to leave.
Thank you for taking the time to provide feedback regarding your recent stay with us. I apologise about the miscommunication but as it states when you book online check in time is from 3pm and check out time is 10am, our receptionists have to call everyone who is inhouse and hasn't checked out just past 10am just as a courtesy call in case people are either staying on or actually checking out. If you had asked, we would have been happy to give you an 11am check out these just need to be booked. Hopefully with this information we can attend to your booking needs more efficiently. Kind regards Quest Dunedin Management Team
Thank you for taking the time to provide feedback regarding your recent stay with us. I apologise about the miscommunication but as it states when you book online check in time is from 3pm and check out time is 10am, our receptionists have … Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewVery tidy and clean! Also very quiet!
Nothing
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewNice & warm. Washing machine & clothes dryer. Close to hospital and supermarket
Nothing
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewCould not fault it, would go back and stay there again
I could not fault it
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team
Reviewed: 18 July 2025 · Stayed in May 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewAll was well
All good
Thank you for taking the time to provide feedback regarding your recent stay with us. We trust that the rest of your trip went well. Kind regards Quest Dunedin Management Team