Reviews of Quest Napier Serviced Apartments 4.5 stars
176 Dickens Street, 4110 Napier, New Zealand
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Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewStaff were very friendly & helpful. Room was comfortable & clean
Rooms not sound proof, any noise in the hallway felt like they were in your room & other guests were shouting & running in hallway a lot. The gym next door started classes at 5am & the bass from the music could be hear loudly.
Dear Juliet, We are glad you enjoyed our comfortable rooms and the friendliness of our team. Your feedback is appreciated, and we will work on improving the experience. We hope to welcome you back for an even smoother stay ! With best regards, the Quest Napier management and team.
Dear Juliet, We are glad you enjoyed our comfortable rooms and the friendliness of our team. Your feedback is appreciated, and we will work on improving the experience. We hope to welcome you back for an even smoother stay ! With best rega… Show more
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewThe staff were very friendly. One of the cleaners was happily singing as he cleaned. Great idea having the 'top up' basket in the foyer in case you ran out of things like coffee, milk, et.
Parking in the underground carpark took some getting used to as there is a very tight bend at the entry to the carpark.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewI liked the ability to have cooking facilities, the feeling of space, the coffee capsule machine and comfy lounge seats
1. Street noise under my window from shouting teenagers. Needs double glazing to block out outside sound. 2. Despite blinds, the room is too light at night due to outside street lighting. It needs a set of block out curtains 3. Finding help for my friend who had locked himself out of his section of the two room apartment was unusually difficult.
Dear Carol, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team. Our apologies that it took 4 minutes for our duty manager to open the door for your friend. We do hope to welcome you back again one day soon. Warm regards the Quest Napier team.
Dear Carol, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team. Our apologies that it took 4 minutes for our duty manager to open the door for … Show more
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGreat location right in town and easy walk to shops and restaurants. Well equiped with everything you needed even if you choose self catering
Dear Belinda, Thank you for sharing your fantastic feedback. We're delighted to hear that you enjoyed the comfort of your room and the unique location of our property. It’s wonderful to know that these elements of your stay added to the enjoyment of your time at Quest Napier. We hope to welcome you back soon to explore even more of what we have to offer. Warm regards your Quest Napier team.
Dear Belinda, Thank you for sharing your fantastic feedback. We're delighted to hear that you enjoyed the comfort of your room and the unique location of our property. It’s wonderful to know that these elements of your stay added to the… Show more
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEverything - location , price,parking,apartment & facilities
There was nothing more I could ask for.
Dear Rechelle, Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Warm regards, your Quest Napier team.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewDear Elaine, Thank you very much for taking the time to share your experience with us. We are happy that you have enjoyed your stay and we hope to welcome you again in the future. Warm regards the Quest Napier team
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewGreat location, close to shops and restaurants. Room was comfortable, clean and spacious. Staff were friendly & helpful!
Nothing, it was all great!
Dear Gaye, Thank you for sharing your fantastic feedback. We're delighted to hear that you enjoyed the comfort of your room and the unique location of our property. It’s wonderful to know that these elements of your stay added to the enjoyment of your time at Quest Napier. We hope to welcome you back soon to explore even more of what we have to offer. Warm regards your Quest Napier team.
Dear Gaye, Thank you for sharing your fantastic feedback. We're delighted to hear that you enjoyed the comfort of your room and the unique location of our property. It’s wonderful to know that these elements of your stay added to the en… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewGreat location
Rooms abit dated and over priced.
Dear Mark, Thank you very much for taking the time to share your experience with us. We are happy that you have enjoyed your stay and we hope to welcome you again in the future. Warm regards the Quest Napier team
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewIt was good central location and walking distance to the restaurants/ beaches with other tourists attractions. The room was good and clean the car park was tight but it was manageable for an undercover secured parking. The lady at front desk upgraded us and shout to you for your great customer service.
Dear Ratu Derederenalagi Thank you for your kind words and for taking the time to share your feedback with us. We are truly delighted to hear that you had a great stay and that our front of house service stood out during your visit, Arlene will be thrilled to know that her efforts made such a positive impression she is indeed a valued member of our team. We hope to have the pleasure of welcoming you back for another stay soon. Warm regards from your Quest Napier team.
Dear Ratu Derederenalagi Thank you for your kind words and for taking the time to share your feedback with us. We are truly delighted to hear that you had a great stay and that our front of house service stood out during your visit, Arlene … Show more
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 6 August 2025 · Stayed in June 2025
Verified reviewClose to business center. Easy access to restaurants for dinner and breakfast.
Dear iBloye, Thank you for the lovely feedback, we are glad you enjoyed your stay with us and look forward to welcoming you back to the Quest on your next visit. Warm regards the Quest Napier team.
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewAmazing location near the action, friendly staff, unique building, gorgeous one bedroom with high ceilings and plenty of space to spread out and great bed, washer/dryer, kitchen, living room
Minor things: Bathroom was cold (stayed in wintertime); ceiling fans didn’t work (or couldn’t figure out how to get them to work)
Dear Emily, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team. I do hope to welcome you back again one day soon. Warm regards the Quest Napier team.
Dear Emily, Thank you for the lovely review of your stay with us. We are pleased you enjoyed your stay and I have passed your comments onto our management team. I do hope to welcome you back again one day soon. Warm regards the Quest Napier… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewLocation, room size, front desk staff
Not much
Hi Matthew, Thank you very much for your wonderful review. We are delighted you enjoyed the overall experience and thank you for being great guests. We look forward to welcoming you back in the future. Kind regards, The Quest Napier team.
Reviewed: 25 July 2025 · Stayed in July 2025
Verified review