Reviews of Quest Nelson 4 stars

the facilitys were great!!

could hear outside easily but thats just due to the drunk people outside smashing bottles and screaming, everything else was exceptional!.

Staff were very polite, well presented and happy to help with any requests.

Would have preferred a cafe

No cafe

The room was quite spacious and clean. Great facilities including a fridge and mini-dishwasher. The bed was huge and very comfortable. There was even a washing machine in the bathroom - great for longer stays when you want to do some laundry.

It was a tad noisy in the mornings as my room backed onto a car park with industrial bins and they were collected twice during my stay and it was early.

Staff friendly. Central position well provisioned room.

Booking.com taking a foreign currency fee.

close to the city centre

rooms quite small, felt a bit claustrophobic

Friendly team. Clean, comfy. Great shower pressure. Excellent location.

Room was clean and tidy.. had all the things you need for a weekend stay.. close to shops

The room was clean and tidy. Bed was comfy. However the basin was really small in the bathroom and there was hardly any space to keep any vanity stuff.

Firstly I arrived a night early to see if I can get an extra night to stay there. The room was showing avaliable to book online however I still went in person to see first and thank God I did because there was no one at the reception. I spoke with someone on the call and he said he can't let me check in as it is after hours. I asked him that what if I book online and pay for it, he said he would still not let me check in. He was so rude and I ended up going somewhere else. Then the next day I came for my actual booking and the room was not ready then after a tiring day, I went to my room and was comfy on my bed. The reception guy entered my room without any knocking or warning. Opened the door and saw me in there and closed it immediately. This is clearly breach of privacy. I was so scared after that for my whole stay that he can enter my room anytime. And mind it that this is the same guy who checked me in an hour ago so he should know better. He didn't even called me later to apologize for the incident or even the next day when I checked out. Honestly this whole stay has been traumatic for me. Will never stay at quest again.

Staff friendly, room quiet.

Pillows soft

Location is fab. Rooms are lovely.

The parking needs to be on a first on first hand basis

More shampoo in the dispenser in the shower.

Clean convenient

I like the room it was Comfortable

The service was below standard Multiple situations but the biggest was Asking for more towels (after I had a sick child) and unfortunately it was out of hours as most sickness generally are so had to go buy more towels a little disappointed also sent a email re check in still waiting and we have been and gone I won't be staying at any quest hotel in the future Service is massive in my books and I wasnt impressed

So central to everything..bed was super super comfortable and also very quiet..staff very friendly..

Bit cold - probably our fault but we couldn't get air con right. Not too happy for having to pay for parking either..

Warm enlarged reception area. Welcoming host. Room amenities obvious and accessible

I don't like the smell of ? cleaning or deodorising chemicals.