Reviews of Roy and Anns Haven
24 Stace Hopper Drive, 0118 One Tree Point, New Zealand

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Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewAnn was exceptionally kind and welcoming. The breakfast was amazing, beautifully cooked and presented, and Ann was so kind to deliver to our room really early at 6am as we had to leave early. Highly recommended!
Thanks so much you for your great review. It was a pleasure to have you both stay at our BnB.
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewSpot on for what we needed. A lovely host and the room was beautifully prepared.
Sadly, we were woken early by the other people staying at the property.
Thank you for your review. I’m sorry the guests from the other room had to leave real early for a tournament.
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewLovely stay. Great breakfast. Spotlessly clean. Ann was very friendly and accommodating.
Thank you so much for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThank you so much for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 May 2025 · Stayed in May 2025
Verified reviewThe place was modern and spotlessly clean. Ann had lots of extras, including three delicious breakfast choices, which she made. Good coffee, fruit and little chocolate treats. Ann was the perfect host and we definitely rate this as the best we've ever experienced.
Nothing to report it was perfect 👌
Wauw thanks so much for your great review! You’ve made my day. It was a pleasure to have you stay at our BnB.
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewThe place is a great home away from home. Anne is a wonderful host. She provided a nice breakfast and was very willing to help with any other requirements. Due to my work, I was very delayed for checkout, but she didn't mind a bit.
Thanks so much for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewThe location and the quality of the accommodation is beyond expectation. Ann was a fabulous host and we enjoyed staying at her place so much. The breakfast was perfect!! We will return and stay longer in the future.
None
Thanks so much for your great review! It was a pleasure to have you stayed at our BnB.
Reviewed: 13 May 2025 · Stayed in April 2025
Verified reviewWe had a wonderful stay at Rate Roy and Ann’s Haven in New Zealand. Ann was incredibly welcoming and made us feel right at home from the moment we arrived. The room was very comfortable, with great attention to detail that made our stay extra special. Breakfast was absolutely amazing — delicious and thoughtfully prepared. Highly recommended!
Thank you so much for your awesome review. It was a pleasure to have you stay.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe location, the amenities, the free coffee, water, chocolates, tea. The bathroom. The cleanliness amd the hosting services and friendly attitude. Helpfulness and location were amazing.
Nothing to report.
Thanks so much for your great review! It was a pleasure to have you stay at our BnB.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewSmall single beds only thing
Reviewed: 12 April 2025 · Stayed in April 2025
Verified reviewReviewed: 10 April 2025 · Stayed in March 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewThe breakfasts we had each morning in the garden were amazing, and because of our jet lag we requested different times - Ann was so accommodating. The rooms are very modern with a clean European decor and modern fixtures: the place was immaculate. All the laundry and coffee facilities are there and modern. I would happily send my in-laws there who are very picky!
The fact I couldn’t find a thing wrong - I can’t think of a anything!
Thanks so much for your awesome review! You have made my day. It was a pleasure to have you both stay at our BnB.
Reviewed: 20 March 2025 · Stayed in March 2025
Verified reviewNewest and cleanliness and great amenities. Exceptional customer service from Ann.
Thank you for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewThanks so much for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewI had a wonderful stay. The room was lovely and the service was simply outstanding.
Thank you for your great review. It was a pleasure to have you stay at our BnB.
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewThis home is very modern and extremely clean and comfortable. It’s got everything you could dream of and more.Aesthetically beautiful and serene. Sat outside in comfort too. Facilities exceptional. Highly recommend this stay
I have no dislikes
Thanks so much for your great review. I’m so happy you enjoyed your stay.
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewAnne was a delight
Thanks for your nice review. It was a pleasure to have you stay.
Reviewed: 22 February 2025 · Stayed in January 2025
Verified reviewAmazing location, short walk to a restaurant and a lovely area of nz to stay in. Breakfast was great.
N.a.
Thanks so much for your great review. It was a pleasure to have you stay.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewGreat set up for guests with communal kitchenette providing tea and coffee, snacks, fruit. Delicious breakfast the host delivers to your room. The house is very new and clean.
The location is very quiet and we had to drive 7 km to find a restaurant open for dinner on a Tuesday night. Also guests in adjacent bedroom had TV up so loud at night and early the next morning.
Reviewed: 13 February 2025 · Stayed in February 2025
Verified reviewReviewed: 8 February 2025 · Stayed in January 2025
Verified reviewAmazing place and one of the very best B&B we have ever stayed in. Great breakfast with option to choose from and all you would expect and need for your stay. We felt like at home there and everything was prepared in a way that it was clear that owners has spent a lot of time on travels and know exactly what people need on their explorations to enjoy it most. I would love to come back there again. Especially Uretiti beach was a place where we would love to stay forever :D
Thanks so much for your great review. It makes me feel so happy when our guests understand the purpose of our BnB. It’s a bit different from others and this is how we insure that we can help people have a comfortable place to stay during their travels.
Thanks so much for your great review. It makes me feel so happy when our guests understand the purpose of our BnB. It’s a bit different from others and this is how we insure that we can help people have a comfortable place to stay during th… Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewWell appointed and laid out for a B&B. A lot of thought has gone into it. Great location. Our host and was fantastic. We don’t ever give a 10 but this is the one. 10/10.
Nothing.
Wauw, thanks so much! You have made my day. It was so great to have you to stay. Welcome back at any time.
Reviewed: 6 February 2025 · Stayed in February 2025
Verified review