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Reviews of Haven Sanctuary Suite with Private Entrance

6 Helmores Lane Quail Rise - Lower Shotover, 9371 Queenstown, New Zealand

#7 of 42 B&Bs and inns in Queenstown

Guests' Choice

Review Score

Based on 54 hotel reviews

9.6

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    10.0

  • Location

    9.5

  • Facilities

    9.7

  • Staff

    10.0

  • Value for money

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 29, 2025

    10
    Amazing Hosts - Lovely Room
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Had a fantastic stay and would definitely return. Location was great and room had everything I needed. Warren and Sue were amazing, very friendly and gave us some great suggestions around Queenstown. Thank you so much for having us.

    Stayed in August 2025

  • Reviewed: May 2, 2025

    9.0
    We were very lucky to get accommodation like this at a peak time. We would definitely stay again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    Parking was awkward if you have a bigger car.

    Location was good, very friendly hosts, very warm, clean and comfortable.

    Stayed in April 2025

  • Reviewed: April 28, 2025

    10
    Lovely Spot on the Hill
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 3 nights

    Assuming you are arriving by car, I would recommend backing into your parking spot if you can, as it can be tricky to reverse out of there if all three cars are in.

    The place was lovely. A back unit on Warren’s property, tucked away on a hill not far from the Queenstown Airport and the Frankton Bus Interchange. Warren is a friendly fellow and takes pride in his work. The room is lovely with more pillows than you will know what to do with. There is a kitchenette hidden in the closet, and the BBQ worked well too.

    Stayed in April 2025

  • Reviewed: March 31, 2025

    10
    Great, would stay again.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Parking.

    Out of the way, so quiet. Clean and tidy.

    Stayed in March 2025

  • Reviewed: March 24, 2025

    10
    A place you can call home!
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    NIL.

    Very Clean, cosy and in close proximity to the places we wanted to visit in Queenstown. The owner, Warren, is very caring and helpful. He made feel welcomed!

    Stayed in March 2025

  • Reviewed: March 18, 2025

    10
    Ness & Al from Akl
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Our hosts have thought of absolutely everything visitors might need at this beautiful suite

    Stayed in March 2025

  • Reviewed: March 15, 2025

    9.0
    Cozy and comfortable place. Obvious attention paid to the details- that’s what made it so.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing comes to mind

    Location was great. Close enough to it all but far enough away as well

    Stayed in March 2025

  • Reviewed: February 27, 2025

    10
    A perfect quiet refuge.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing.

    There was nothing to dislike! The premises was extremely well presented. Spotlessly clean, tidy, with really good quality bedding with a choice of pillows on a comfortable bed. The location, a very quiet area a short drive from Queenstown, was perfect for us. Thanks too to Warren for being friendly and attentive, an excellent host.

    Stayed in February 2025

  • Reviewed: February 27, 2025

    10
    Great private suite, with very friendly hosts!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    We had everything we needed for our 3 day stay, including a bbq. Warren and Sue were great hosts, and their pets were adorable!

    Stayed in February 2025

  • Reviewed: February 17, 2025

    10
    Perfect and safe
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    N/a

    Great location, quiet, out of town, comfortable room and space. Loved having the door open and the pets coming to say hello. Owner was super friendly and kind as well.

    Stayed in February 2025

  • Reviewed: February 10, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved sift bed and soft comfortable sheets. Also loved no road noise. Warren is a gracious host.

    Stayed in February 2025

  • Reviewed: February 9, 2025

    9.0
    Weeds excellent stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    All good very nice

    Stayed in January 2025

  • Reviewed: February 8, 2025

    10
    Absolutely beautiful and perfect
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Think you needed leaflets about trail uou would walk along...some beautiful places around there. But I wasn't sure where it took me lol

    The hosts was so helpful, nothing was to much. Even though I'm travelling alone I felt completely safe there. The bus stop is around the corner, beautiful walks if you wanted to fo that. Would highly recommend the place to my friends xx

    Stayed in February 2025

  • Reviewed: January 31, 2025

    9.0
    Friendly & helpful hosts, would rebook again.
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Food prep area is compact, but there is a table you can get out to use.

    Very comfortable place to stay in a good location to explore the area.

    Stayed in January 2025

  • Reviewed: January 30, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Warren was lovely and very accommodating. The room and facilities were immaculate

    Stayed in January 2025

  • Reviewed: January 28, 2025

    10
    We had a lovely stay. Thank you Warren for all the information. It was really useful.
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location to Queenstown and Arrowtown was great. Close to everything.

    Stayed in January 2025

  • Reviewed: January 12, 2025

    9.0
    Lovely place to stay just outside the city
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They do have pets (cats, dog) roaming around so could be a +/- depending on the individual

    Comfy beds Warren was more than happy to have a chat and give ideas on where to visit. Nice quiet place close to the airport

    Stayed in December 2024

  • Reviewed: January 7, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing we didn't like.

    Clean, comfortable and great value for money Host is very accommodating.

    Stayed in January 2025

  • Reviewed: December 3, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was a tad too soft for me but I know it is subjective and didn't pose a huge problem for me overall..otherwise this apartment is perfect. 😉

    The host Warren was wonderful and has so many stories to share and he definitely made the stay feel great. Place is clean, not a huge space but has everything needed for 2pax stay. Location is a short drive to city centre but really near to all the hypermarts which I love. The apartment is located in a remote and safe area without compromising overall accessibility. It's a little gem really. Would stay here anytime.

    Stayed in December 2024

  • Reviewed: November 30, 2024

    10
    Pleasant place to stay run by friendly owners
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 2 nights

    We enjoyed a great view from the Shotover Bridge over the river, a few hundred meters from our accommodation. Nearby is the newly formed Queenstown Shopping Centre.

    Stayed in November 2024

  • Reviewed: November 11, 2024

    10
    A beautiful location with absolutely amazing hosts
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing!

    Perfect setting in a quiet and safe neighborhood only minutes away from everything

    Stayed in November 2024

  • Reviewed: August 12, 2024

    10
    Exceptional Stay with Warm Hospitality
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We had an absolutely wonderful stay! From the moment we arrived, Warren's hospitality stood out—he picked us up at the airport, making our arrival smooth and stress-free. The room was lovely, clean, and comfortable, with a cozy atmosphere that made us feel right at home. Each day, we returned to a warm room, which was a perfect retreat after exploring. A special mention goes to the adorable cat and dog that added a touch of homeliness to our stay. They were such a joy to be around! Overall, our experience was fantastic, and we can't wait to return. Highly recommend staying here for anyone looking for a warm and welcoming place to stay.

    Stayed in August 2024

  • Reviewed: July 19, 2024

    9.0
    Fantastic value for money. Excellent location. Wonderful hosts!
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Can't think of anything that we didn't like.

    The location is fantastic above the Lower Shotover river with views of Coronet Peak. The very comfortable BnB is also close to shops and the airport. We wanted for nothing. Warren was a fabulous host. Even took us to the airport.

    Stayed in July 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Superior Queen Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Beautiful location, easy access to Queenstown and Arrowtown. The room was clean and cosy, the bed extremely comfortable. Huge and beautiful bathroom. Warren was friendly and helpful, he took the time to give me lots of information about places to see.

    Stayed in April 2024

Showing 1 - 25

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