Reviews of Scenic Hotel Cotswold 4 stars
88-96 Papanui Road, Merivale, Saint Albans, 8014 Christchurch, New Zealand
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewthe vibe of the place was really nice. there were great options for breakfast & the room was really good value for money.
the middle of our bed was solid & hurt to sleep on. Our hot water ran out after 20 minutes which we’ve never had with other hotels.
Reviewed: 1 September 2025 · Stayed in September 2025
Verified reviewService was great, always helpful and followed through. People who work at this place was wonderful. The restaurant was great as the food was at a higher level plus the afternoon tea you offered too was very generous.
TV was the exception. It did not have the capacity to allow me to access my apps e.g. netflix. That was a bit disappointing.
Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewNice quiet location, a superb two bedroom apartment easily accommodating four adults. We also liked the Tudor themed buildings
Kia ora Steven, Thank you so much for your perfect 10/10 review! I’m delighted to hear you enjoyed the quiet location, the comfort of the two-bedroom apartment, and the charm of our Tudor-style buildings. It’s wonderful to know the space worked so well for your group. We truly appreciate your kind words and look forward to welcoming you back whenever you’re next in Christchurch. Warm regards, Hunar Chhikara Hotel Manager, Scenic Hotel Cotswold
Kia ora Steven, Thank you so much for your perfect 10/10 review! I’m delighted to hear you enjoyed the quiet location, the comfort of the two-bedroom apartment, and the charm of our Tudor-style buildings. It’s wonderful to know the spa… Show more
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewRefurbished room, very comfortable and well equipped. Very helpful and polite front desk admin staff.
No place to hang 'don't service my room' card so left it standing on dining table then next day, on closed bedroom door. Staff still came in which wasn't necessary. Person upstairs noisy due to wooden floor.
Kia ora Kate, Thank you for sharing your feedback and for rating us so highly. I’m very pleased to hear you enjoyed your refurbished room and that our front desk team made such a positive impression. Thank you as well for letting us know about the challenges you faced. We now have a door hook outside the room for ‘do not service’ signs to make things clearer for our team. While we can’t fully control noise levels from the wooden floors, we can absolutely limit them during late hours. Please don’t hesitate to reach out to our reception team at any time during your stay – we’d love to find a solution that works best for you and help minimise the impact. Your comments help us improve, and I hope we’ll have the chance to welcome you back for an even more comfortable stay. Warm regards, Hunar Chhikara Hotel Manager, Scenic Hotel Cotswold
Kia ora Kate, Thank you for sharing your feedback and for rating us so highly. I’m very pleased to hear you enjoyed your refurbished room and that our front desk team made such a positive impression. Thank you as well for letting us know … Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThank you kindly for your perfect score and so pleased to hear that you have enjoyed the room and location. We cant wait to welcome you back. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewSpacious and what we needed for the night. Very clean and comfy
Everything was great, would love to have more cutlery available as was only one teaspoon there
Dear guest, Thank you for your wonderful feedback and perfect scores across so many categories. We’re so pleased to hear you found the hotel spacious, family-friendly, clean, and comfortable. It was exactly what you needed for the night. I also appreciate your note regarding the cutlery, and we’ll make sure to have a few more items readily available in the rooms to make things even more convenient for future stays. Please do not hesitate to ask our lovely reception team available 24 hours to assist with any requests. We’d love to welcome you and your family back again soon. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Dear guest, Thank you for your wonderful feedback and perfect scores across so many categories. We’re so pleased to hear you found the hotel spacious, family-friendly, clean, and comfortable. It was exactly what you needed for the night. … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewFriendly Good food Comfortable
Nil
Thank you, Trevor, for the perfect score and kind words. We’re so glad you had a comfortable stay and enjoyed the food, and we can’t wait to welcome you back again. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewFirst Class Very Pleasant Staff Excellant Location
Nothing Completely satisfired with everything
Thank you, Warren, for the wonderful review and kind words. We’re so pleased you enjoyed your stay and found everything to your satisfaction. We can’t wait to welcome you back again. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold.
Thank you, Warren, for the wonderful review and kind words. We’re so pleased you enjoyed your stay and found everything to your satisfaction. We can’t wait to welcome you back again. Kind regards, Hunar Chhikara Hotel Manager at Scenic Ho… Show more
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewLoved the old style building, furnishings Comfortable, stylish
King bed uncomfortable, falling to the side.
Dear Gwen, Thank you so much for your kind words and for choosing to stay with us on two occasions. We’re delighted to hear you enjoyed the style and comfort of the hotel, along with our furnishings and facilities. I’m sorry to learn, however, that the king bed was not as comfortable as it should have been. Your feedback is very valuable, and we will have our team inspect the bed to ensure it is corrected for future stays. We truly appreciate your support and look forward to welcoming you back for another comfortable experience. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold.
Dear Gwen, Thank you so much for your kind words and for choosing to stay with us on two occasions. We’re delighted to hear you enjoyed the style and comfort of the hotel, along with our furnishings and facilities. I’m sorry to learn, how… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewLoved it, great value for money. Rooms were spacious, clean and warm. Facility is fantastic. Friendly staff. Restaurant was nice with great service. Easy walking distance to town.
Couldn't find a hot point to boil the jug near the coffee/tea unit. Bathroom is a bit tired and needs expelair to prevent wet/steamy room
Hi Louise, Thank you so much for your wonderful review and for choosing to stay with us. We’re delighted to hear you enjoyed the spacious, clean, and warm rooms, our friendly service, and the convenient location. It’s fantastic to know we’ll be your go-to in Christchurch from now on! We appreciate your feedback regarding the hot point location and bathroom ventilation. Your comments are invaluable in helping us improve, and we will certainly look into these areas for future enhancements. We look forward to welcoming you back on your next visit to Christchurch. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Louise, Thank you so much for your wonderful review and for choosing to stay with us. We’re delighted to hear you enjoyed the spacious, clean, and warm rooms, our friendly service, and the convenient location. It’s fantastic to know we’… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewFriendly staff, good communication, 24/7 open. Loved the rooms,spacious, clean and decor is on point. Will definitely recommend!!!
Hi Dkw007, Thank you for your wonderful review and perfect rating. We’re delighted you enjoyed the spacious and clean rooms, the décor, and our friendly service. It’s great to know you’d recommend us, and we cant wait to welcome you back for another stay. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Dkw007, Thank you for your wonderful review and perfect rating. We’re delighted you enjoyed the spacious and clean rooms, the décor, and our friendly service. It’s great to know you’d recommend us, and we cant wait to welcome you back … Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewLovely furnishings. Didn't realize their was a bit of a Victorian theme or something and our boy was creeped out by the stocks and the old style door handles. Otherwise very comfortable and nice room
Was extremely annoyed that the shower water went cold. I was having my shower late evening after the other 2 and the water was cold. Wouldnt go hot after many many tries/time. It was too late at night for me to be bothered calling for help. Had one in the morning and the water was back to hot.
Hi Amy, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the comfort and style of your room, though we understand the Victorian touches may not have been to everyone’s taste. I’m sorry for the inconvenience with the hot water during your evening shower. Each room has its own individual hot water cylinder, and if all the hot water is used, it can take approximately 30–40 minutes to fully reheat. We appreciate you bringing this to our attention and will have our plumbers check the system to ensure it’s operating at its best. We value your understanding and hope to welcome you back for a seamless and comfortable stay in the future. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Amy, Thank you for taking the time to share your feedback. We’re pleased to hear you enjoyed the comfort and style of your room, though we understand the Victorian touches may not have been to everyone’s taste. I’m sorry for the inconv… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLovely rooms and super friendly staff.
Hi Yolanda, Thank you for your wonderful review and perfect scores. I’m so glad you enjoyed our lovely rooms and found the team super friendly. They’ll be thrilled to hear your kind words. We look forward to welcoming you back for another great stay. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Yolanda, Thank you for your wonderful review and perfect scores. I’m so glad you enjoyed our lovely rooms and found the team super friendly. They’ll be thrilled to hear your kind words. We look forward to welcoming you back for another… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe breakfast is super tasty and from 1600 to 1700 you have a complementary tea or coffe with delicious muffins. The bed was super comfy too and the room very spacious. The shower with amazing pressure and nice toiletries.
The first night (Friday) parking there was without any issue, the following night was a mission. Lots of cars no room for parking where you are allowed to park. There is no clear signs where or where not to park apart of the printed guide the gave you upon check in. So good luck in this one.
Hi Fernando, Thank you for your fantastic review and high scores. I’m delighted to hear you enjoyed our tasty breakfast, afternoon tea with muffins, spacious room, comfy bed, and the great shower pressure. I appreciate your feedback regarding parking. I’m sorry it was challenging on your second night and that the signage wasn’t clear enough — we’ll look into ways to make parking instructions more visible and easier to follow. It was a pleasure having you stay with us, and I hope we can welcome you back for an even smoother experience next time. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Fernando, Thank you for your fantastic review and high scores. I’m delighted to hear you enjoyed our tasty breakfast, afternoon tea with muffins, spacious room, comfy bed, and the great shower pressure. I appreciate your feedback regar… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe room was warm and inviting on arrival with parking immediately outside. Dinner was excellent with very good service
Hi John, Thank you for your wonderful review and perfect scores. I’m so pleased to hear you enjoyed a warm and inviting room on arrival, convenient parking, and an excellent dinner with great service. It was a pleasure having you stay, and we look cant wait to welcoming you back again soon. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi John, Thank you for your wonderful review and perfect scores. I’m so pleased to hear you enjoyed a warm and inviting room on arrival, convenient parking, and an excellent dinner with great service. It was a pleasure having you stay, an… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewRepeat customer and the staff are always so happy and welcoming. The rooms are always at a high level of cleanliness.
Nothing it is always great
Hi Clinton, Thank you for your fantastic review and for continued loyalty. It’s always such a pleasure to welcome you back. I’m so glad you noticed our team’s little touches like salting the steps to ensure you’re safe and comfortable. Your kind words about our welcoming staff and spotless rooms mean a lot to us. We look forward to seeing you again for another great stay. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Clinton, Thank you for your fantastic review and for continued loyalty. It’s always such a pleasure to welcome you back. I’m so glad you noticed our team’s little touches like salting the steps to ensure you’re safe and comfortable. Yo… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified review-Family suite was huge and very affordable -surprisingly Tudorian-themed -easy to park and get around with a car, not sure what the case would be if not traveling with a car
-gym was very small with limited equipment
Hi Jani, Thank you for your wonderful review and for giving us such high scores in so many areas. We’re delighted you enjoyed the spacious and affordable family suite, our Tudor charm, and the convenience of parking and getting around. It’s quite surprising to hear you found the gym equipment limited, as we generally receive feedback from guests that it’s well equipped. We truly appreciate you sharing your thoughts and will keep this in mind as we continue to enhance our facilities. It was a pleasure to have you stay, and we look forward to welcoming you back next time you’re in Christchurch. Kind regards, Hunar Chhikara Hotel Manager at Scenic Hotel Cotswold
Hi Jani, Thank you for your wonderful review and for giving us such high scores in so many areas. We’re delighted you enjoyed the spacious and affordable family suite, our Tudor charm, and the convenience of parking and getting around. It… Show more