Reviews of The Sebel Auckland Viaduct Harbour 4 stars
85-89 Custom Street West, 1010 Auckland, New Zealand
#136 of 202 hotels in Auckland
Guests' ChoiceReview score
Based on 1314 hotel reviews
7.8Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
9.3
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Facilities
7.9
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Staff
8.8
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Value for money
7.5
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Free WiFi
8.5
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Reviewed: 1 September 2025
Andrew
New Zealand8 reviews9.0“We have stayed there before so it must be good if we went back.”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
The view was a bit obscured, considering it was "harbour view" room
great location and comfy bed
Stayed in August 2025
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Reviewed: 28 August 2025
Trish
New Zealand29 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
Room had excellent view of the harbour and marina. Couldn’t fault it.
Stayed in July 2025
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Reviewed: 24 August 2025
Kelly
New Zealand4 reviews8.0“11am check out was awesome.”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
The bathroom was so small that the toilet felt way to close when doing anything. But not a deal breaker. It's definitely very loud with the nightlife and sounds like you're IN the club till 4am. But take air plugs and problem solved. Although we checked in on check in time there were no car parks at the hotel. But the viaduct car park is a 5 min at most walk. Easy.
I will absolutely be back. Loved that it was an 11am check out as it gave you a little more time in the morning. "Nitesh" ( I'm sorry if I got that wrong) who checked us in was a real delight. After dropping our things in the room we noticed a massive deck that didn't have any table or chairs. When we went out we asked if we could have a small table and 2 chairs for our deck as it was a beautiful day and wanted to sit out there and enjoy the view. We didn't hold out much hope for this request being fulfilled. When we got back there were 2 chairs and a little table set up on the deck. It was perfect.
Stayed in August 2025
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Reviewed: 17 August 2025
Michelle
New Zealand28 reviews7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
A bit disappointed with outside space
Location was awesome
Stayed in June 2025
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Reviewed: 17 August 2025
Morris
Australia7 reviews1 helpful vote9.0“Half way between great and average”- • Business trip
- • Solo traveller
- • One-Bedroom Queen Suite with Marina View
- • Stayed 5 nights
- • Submitted via mobile
but there were a few areas where the cleaning wasn’t finished. The balcony door was either off the rails or required servicing.
The location is great. The views are amazing and the rest of the room was good.
Stayed in July 2025
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Reviewed: 17 August 2025
Chris
New Zealand1 review7.0“Generally good but the cold showers were not good at all”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
Cold showers on Saturday evening and Sunday morning weren’t ideal
Location was great . Nice room
Stayed in August 2025
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Reviewed: 1 August 2025
Naiomi
New Zealand3 reviews9.0Superb- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
The room was amazing clean and the stuff was so helpful and the smell in the lobby was beautiful.
Location was so beautiful and convenient to restaurant
Stayed in July 2025
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Reviewed: 27 July 2025
Romina
New Zealand1 review8.0Very good- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 2 nights
- • Submitted via mobile
The room was by the corner and the balcony only fitted 1 person. We had a view of the bars more than the marina.
Perfect location. Comfortable bed and clean room.
Stayed in July 2025
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Reviewed: 25 July 2025
Donviti
New Zealand18 reviews8.0Very good- • Leisure trip
- • Family with young children
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
A little worn. Steps up to entry. Need a ramp.9
Location.
Stayed in May 2025
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Reviewed: 24 July 2025
Daniel
Australia23 reviews7.0Good- • Business trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 3 nights
CLean and tidy, nice view of the Marina. Easy access to restuarants.
Stayed in July 2025
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Reviewed: 24 July 2025
Gillian
New Zealand52 reviews1 helpful vote7.0“Sebel is tidy clean and staff excellent- great location vibrant feel”- • Leisure trip
- • Couple
- • Queen Studio Suite with City View
- • Stayed 3 nights
- • Submitted via mobile
Our room on the 6th floor was very noisy- there was a constant hum from fans or machines within the walls which disturbed our sleep- we are glad to be home tonight to get some quality sleep.
Location- love the Viaduct- very vibrant - the kitchenette was a bonus 👍
Stayed in July 2025
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Reviewed: 14 July 2025
Robyn
New Zealand51 reviews4 helpful votes7.0“Average. Staff super friendly and helpful”- • Business trip
- • Solo traveller
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
No servicing of apartment. At 8pm in my last night I had a knock on door to see if I needed anything.
Location to work
Stayed in July 2025
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Reviewed: 14 July 2025
Rod
New Zealand12 reviews1 helpful vote7.0“Nice staff...great location”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Suite with Marina View
- • Stayed 2 nights
Room showing ware and a bit dated...oldish and worn joinery. Deck safety rail rusting causing tiles to break Could become a safety issue Last stay the parking was included ..now there is a charge. Also there was no parking available on our 1st night. Sebel appears to only have a fraction of the basement allocated...mostly reserved by others.
Good size room with view to marina Nice
Stayed in July 2025
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Reviewed: 7 July 2025
Fraser
New Zealand13 reviews8.0Very good- • Business trip
- • Couple
- • Deluxe One-Bedroom Suite with Marina View
- • Stayed 1 night
This accommodation is on the more expensive side and I would of expected things to be of a standard that is in comparison, I absolutely hate having long life milk presented. This is something that I know is very small to the over all picture but as we left in the morning not being able to enjoy my morning coffee i was quite deflated.
Beautiful place and location. Very comfortable bed, lovely outlook over the marina
Stayed in July 2025
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Reviewed: 7 July 2025
Tim
New Zealand5 reviews8.0Very good- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 2 nights
- • Submitted via mobile
The hotel is a bit dated, it’s time it was refit and definitely needed some maintenance,especially the shower which leaked badly. There was also a crack in the vanity bowel.
Great location, beautiful view. He
Stayed in July 2025
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Reviewed: 18 June 2025
Katrina
United Kingdom12 reviews1 helpful vote8.0“A pleasant stay in a generous size room, the room was just a little tired.”- • Leisure trip
- • Couple
- • Queen Studio Suite with City View
- • Stayed 2 nights
The room stated city view - it was a view of the carpark. Not that we were in the room for any length of time. The window didn't open and it would have been nice to have some fresh air. The windows also got condensation on them which I was surprised as it looked double glazed. And the extractor fan in the bathroom didn't work.
Location is excellent, walking distance from the marina and parks. The room was generous and we liked the little kitchenette facility. The staff were helpful, prebooking us a taxi for the airport the following morning.
Stayed in June 2025
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Reviewed: 18 June 2025
Melisha
New Zealand4 reviews1 helpful vote9.0“Great marina view rooms!!!”- • Leisure trip
- • People with friends
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
- • Submitted via mobile
Nothing! It’s my 2nd time staying here and was lovely.
The location is great if you’re planning to go out on the viaduct for the night!!
Stayed in June 2025
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Reviewed: 11 June 2025
Anne
New Zealand3 reviews9.0“Fine”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 2 nights
Could have had a better view
Everything
Stayed in June 2025
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Reviewed: 10 June 2025
Paul
New Zealand61 reviews7 helpful votes7.0Good- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 1 night
Our fgirst room smelled of smoke so they offered a room upgrade. Happy about this.
Stayed in April 2025
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Reviewed: 2 June 2025
Stephen
Australia1 review8.0Very good- • Business trip
- • Family with young children
- • One-Bedroom Queen Suite with City View
- • Stayed 3 nights
Couldn't work out the Temperature control and the room was far too hot Worked it out on the last night - bugger!
Staff were great and the room is located in perfect spot
Stayed in May 2025
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Reviewed: 29 May 2025
Charles
New Zealand11 reviews1 helpful vote7.0Good- • Business trip
- • Group
- • Deluxe One-Bedroom Suite with Marina View
- • Stayed 3 nights
- • Submitted via mobile
Have to be careful about not getting a room on too low a floor over looking marina. The nightclub noise can be annoying. Also have to be aware there is no restaurant - you have go outside but there are a couple of good choices very close to hotel
Great location and pretty good value
Stayed in May 2025
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Reviewed: 27 May 2025
Robert
Australia17 reviews8.0Very good- • Leisure trip
- • Couple
- • Queen Studio Suite with City View
- • Stayed 1 night
Love this location
Stayed in May 2025
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Reviewed: 16 May 2025
Rebecca
New Zealand12 reviews8.0“Convenient location, friendly staff but needs maintenance.”- • Business trip
- • Couple
- • Deluxe One-Bedroom Suite with Marina View
- • Stayed 2 nights
- • Submitted via mobile
Dated. Needs lots of maintenance in the rooms. Lots of very worn.
Location
Stayed in May 2025
-
Reviewed: 12 May 2025
Helen
New Zealand21 reviews9.0“Really enjoyed our stay perfect location so handy to restaurants and shops”- • Leisure trip
- • Couple
- • One-Bedroom Queen Suite with Marina View
- • Stayed 3 nights
Great location, great views and good sized room
Stayed in May 2025
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