Skip to main content
  1. Hotel reviews homepage
  2. New Zealand hotel reviews
  3. Auckland Region B&B and inn reviews
  4. Auckland B&B and inn reviews
  5. Reviews of west side beautiful and quiet home

Reviews of west side beautiful and quiet home

16 Helena Street 2 floor room1, room2,room3,room4, 0614 Auckland, New Zealand

#158 of 169 B&Bs and inns in Auckland

Guests' Choice

Review Score

Based on 24 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.2

  • Location

    7.3

  • Facilities

    5.8

  • Staff

    6.3

  • Value for money

    6.6

Verified guest reviews from real Bookers

Real Bookers. Real stays. Real opinions.

Read more– opens a dialog box
Write a Review

Showing 1 - 24

  • Reviewed: August 24, 2025

    6.0
    Pleasant
    • Solo traveler
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    Room was cold, no heater

    Good value, clean

    Stayed in August 2025

  • Reviewed: March 17, 2025

    6.0
    Grateful for the bed even if it wasn’t quite what we expected.
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Essentially it was a boarding house with long term tenants so not ideal for a family short stay. It would be great to have a mirror and waste bin in each room.

    Proximity to people and places that we wanted to visit. It was clean but basic.

    Stayed in March 2025

  • Reviewed: June 25, 2024

    6.0
    The accommodation served its purpose
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Very steep steps up to top floor

    The property was handy to where I was visiting

    Stayed in June 2024

  • Reviewed: June 16, 2024

    5.0
    For the price we paid it was what we expected- nice enough!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Quite dirty and smelt a little funky, no soap to wash your hands in bathroom. There was a camera in the lounge which was not on the listing- we should have been made aware of this prior to booking. Also it was quite cold.

    The location is great and free parking

    Stayed in June 2024

  • Reviewed: August 31, 2025

    1.0
    I would stay again but please maintain your cockroaches
    • Leisure trip
    • Group
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Cockroaches everywhere not in the bedroom just lounge kitchen area

    When I didn’t see a cock roach

    Stayed in August 2025

  • Reviewed: August 16, 2025

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    Standing in the freezing cold for 2 hours

    Nothing

    Stayed in August 2025

  • Reviewed: July 9, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    room not dark enough

    Stayed in July 2025

  • Reviewed: May 5, 2025

    9.0
    Wonderful
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Having to move on to a different suburb.

    Jing our host was very Lovely, The Other people staying their at the time were very friendly and kept to themselves was a peaceful stay their enjoyed it and would totally book another night or 2 if ever needed

    Stayed in April 2025

  • Reviewed: February 23, 2025

    3.0
    Not very nice they don’t like cleaning
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Arrived at 3 in afternoon and they hadn’t even made bed, place was not clean, dirty floors and had to leave a day early due to infestation of maggots

    Nice view

    Stayed in February 2025

  • Reviewed: February 3, 2025

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    ...

    Nice friendly owner, let me late check out at 12pm, good value for money. If looking for long-term stay. Highly recommend

    Stayed in February 2025

  • Reviewed: February 1, 2025

    1.0
    Disgusting
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Only one key provided for a two person booking. When I got locked out of my room because my partner had the one key, there was no effort made by Jane/Jing (house agent) offer a feasible solution. I worked out a fix by myself. I understand that the previous customer (who left recently) stole the second key. But Jane's attitude was unhelpful and unsympathetic. Jimmy (house owner and occupier) did not get a second key cut for us. House is in a bad state. For example, the locks on room two bedroom are not stable. Anyone could break into the room and steal customer items. Jimmy let his brother stay over. Which would be fine if paying customers weren't in the house. But further, the brother cooked dinner and left his dirty dishes overnight so I could not use them for breakfast. Tenants just left their dishes on the drying rack. They should put them away in the cupboards. One time I went to take a clean plate from the drying rack, and because they were stacked so poorly, a bowl fell off and smashed. Also, people left food in the sink. Disgusting. For me to be able to wash dishes, I had to remove their food and scrub the sink before I could wash my dishes. Inconsiderate behavior. Someone left their undies on the picket fence beside the front door. Creates a gross first impression. I put them inside. A few days later it happened again. So I threw them in the bin. The day I arrived, I saw that the fridge shelf allocated for me and my partner was absolutely disgusting. I had to wash it with hot water and soap before we could use it. Speaking of washing, there was no dishwashing brish for customers to clean dishes. Just two clearly overused and dirty sponges. One was so disgusting that I threw it in the bin. I didn't use the other one but left it for others to use. I used seemingly clean pink and green cloths instead. Buy a dishwashing brush, it costs about $2! Or at least get some clean sponges. As you can see the word that keeps coming up is...

    Location suited us. Jimmy (house owner and occupier) was friendly. WiFi was strong.

    Stayed in February 2025

  • Reviewed: January 20, 2025

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing really

    I love how tidy the place was, and the people are friendly and happy with how quiet it was. Good location for me as everything was close by.

    Stayed in January 2025

  • Reviewed: August 5, 2024

    9.0
    Cheap and Cheerful
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There was rust in the bathtub, and windows in the room had a draft.

    The place was clean. The other guests were friendly.

    Stayed in June 2024

  • Reviewed: June 6, 2024

    10
    Exceptional
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Easy check in with a lock box and had a comfortable stay in this nice home

    Stayed in June 2024

  • Reviewed: June 23, 2025

    4.0
    Average
    • Leisure trip
    • Solo traveler
    • Double Room with Patio
    • Stayed 4 nights

    Description on BDC doesn’t match the property

    Close to where I needed to be

    Stayed in June 2025

  • Reviewed: June 8, 2025

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    So dirty, cold and smelly. I don’t recommend it at all.

    Stayed in June 2025

  • Reviewed: March 23, 2025

    5.0
    Fair
    • Business trip
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: July 27, 2025

    7.0
    Good
    • Solo traveler
    • Double Room with Patio
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: April 15, 2025

    1.0
    Very Poor
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in April 2025

  • Reviewed: February 9, 2025

    8.0
    Very Good
    • Solo traveler
    • Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in February 2025

  • Reviewed: September 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in September 2024

  • Reviewed: June 14, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

  • Reviewed: June 8, 2024

    7.0
    Good
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in June 2024

Showing 1 - 24

We Price Match
We Price Match
Low rates • No booking fees • Find something cheaper? We'll refund the difference!