16 Helena Street 2 floor room1, room2,room3,room4, 0614 Auckland, New Zealand
#158 of 169 B&Bs and inns in Auckland
Guests' ChoiceBased on 24 hotel reviews
5.3Cleanliness
6.2
Comfort
6.2
Location
7.3
Facilities
5.8
Staff
6.3
Value for money
6.6
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Showing 1 - 24
Reviewed: August 24, 2025
Hamish
New ZealandRoom was cold, no heater
Good value, clean
Stayed in August 2025
Reviewed: March 17, 2025
Andrew
AustraliaEssentially it was a boarding house with long term tenants so not ideal for a family short stay. It would be great to have a mirror and waste bin in each room.
Proximity to people and places that we wanted to visit. It was clean but basic.
Stayed in March 2025
Reviewed: June 25, 2024
Gary
New ZealandVery steep steps up to top floor
The property was handy to where I was visiting
Stayed in June 2024
Reviewed: June 16, 2024
Russell
New ZealandQuite dirty and smelt a little funky, no soap to wash your hands in bathroom. There was a camera in the lounge which was not on the listing- we should have been made aware of this prior to booking. Also it was quite cold.
The location is great and free parking
Stayed in June 2024
Reviewed: August 31, 2025
Tabitha
AustraliaCockroaches everywhere not in the bedroom just lounge kitchen area
When I didn’t see a cock roach
Stayed in August 2025
Reviewed: August 16, 2025
Willie
New ZealandStanding in the freezing cold for 2 hours
Nothing
Stayed in August 2025
Reviewed: July 9, 2025
Adam
New Zealandroom not dark enough
Stayed in July 2025
Reviewed: May 5, 2025
Hennessy
New ZealandHaving to move on to a different suburb.
Jing our host was very Lovely, The Other people staying their at the time were very friendly and kept to themselves was a peaceful stay their enjoyed it and would totally book another night or 2 if ever needed
Stayed in April 2025
Reviewed: February 23, 2025
Gilbert
New ZealandArrived at 3 in afternoon and they hadn’t even made bed, place was not clean, dirty floors and had to leave a day early due to infestation of maggots
Nice view
Stayed in February 2025
Reviewed: February 3, 2025
Alexander
New Zealand...
Nice friendly owner, let me late check out at 12pm, good value for money. If looking for long-term stay. Highly recommend
Stayed in February 2025
Reviewed: February 1, 2025
Erroll
New ZealandOnly one key provided for a two person booking. When I got locked out of my room because my partner had the one key, there was no effort made by Jane/Jing (house agent) offer a feasible solution. I worked out a fix by myself. I understand that the previous customer (who left recently) stole the second key. But Jane's attitude was unhelpful and unsympathetic. Jimmy (house owner and occupier) did not get a second key cut for us. House is in a bad state. For example, the locks on room two bedroom are not stable. Anyone could break into the room and steal customer items. Jimmy let his brother stay over. Which would be fine if paying customers weren't in the house. But further, the brother cooked dinner and left his dirty dishes overnight so I could not use them for breakfast. Tenants just left their dishes on the drying rack. They should put them away in the cupboards. One time I went to take a clean plate from the drying rack, and because they were stacked so poorly, a bowl fell off and smashed. Also, people left food in the sink. Disgusting. For me to be able to wash dishes, I had to remove their food and scrub the sink before I could wash my dishes. Inconsiderate behavior. Someone left their undies on the picket fence beside the front door. Creates a gross first impression. I put them inside. A few days later it happened again. So I threw them in the bin. The day I arrived, I saw that the fridge shelf allocated for me and my partner was absolutely disgusting. I had to wash it with hot water and soap before we could use it. Speaking of washing, there was no dishwashing brish for customers to clean dishes. Just two clearly overused and dirty sponges. One was so disgusting that I threw it in the bin. I didn't use the other one but left it for others to use. I used seemingly clean pink and green cloths instead. Buy a dishwashing brush, it costs about $2! Or at least get some clean sponges. As you can see the word that keeps coming up is...
Location suited us. Jimmy (house owner and occupier) was friendly. WiFi was strong.
Stayed in February 2025
Reviewed: January 20, 2025
Osman
New ZealandNothing really
I love how tidy the place was, and the people are friendly and happy with how quiet it was. Good location for me as everything was close by.
Stayed in January 2025
Reviewed: August 5, 2024
Simba
New ZealandThere was rust in the bathtub, and windows in the room had a draft.
The place was clean. The other guests were friendly.
Stayed in June 2024
Reviewed: June 6, 2024
Sabrina
New ZealandEasy check in with a lock box and had a comfortable stay in this nice home
Stayed in June 2024
Reviewed: June 23, 2025
Anonymous
New ZealandDescription on BDC doesn’t match the property
Close to where I needed to be
Stayed in June 2025
Reviewed: June 8, 2025
Anonymous
New ZealandSo dirty, cold and smelly. I don’t recommend it at all.
Stayed in June 2025
Reviewed: March 23, 2025
Atropin
New ZealandThere are no comments available for this review
Stayed in March 2025
Reviewed: July 27, 2025
Malik
New ZealandThere are no comments available for this review
Stayed in July 2025
Reviewed: April 15, 2025
Hauano
New ZealandThere are no comments available for this review
Stayed in April 2025
Reviewed: February 9, 2025
Phibae
New ZealandThere are no comments available for this review
Stayed in February 2025
Reviewed: September 17, 2024
Joel
New ZealandThere are no comments available for this review
Stayed in September 2024
Reviewed: June 14, 2024
Rachael
New ZealandThere are no comments available for this review
Stayed in June 2024
Reviewed: June 8, 2024
Nay
New ZealandThere are no comments available for this review
Stayed in June 2024
Showing 1 - 24
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