Reviews of Awa Motel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
15 The Strand East, 3120 Whakatane, New Zealand
#16 of 24 hotels in Whakatane
Guests' ChoiceReview Score
Based on 1175 hotel reviews
8.6Score breakdown
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Cleanliness
9.0
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Comfort
9.0
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Location
9.4
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Facilities
8.7
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Staff
9.4
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Value for money
8.8
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Free Wifi
8.2
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Reviewed: September 4, 2025
Chloe
New Zealand7 Reviews8.0“Pleadant”- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
The bed.
Location
Stayed in September 2025
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Reviewed: September 1, 2025
Toni
New Zealand33 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Couple
- • Micro-Village Cabin
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, we regularly stay here.
Very accomodating, check-in was friendly, quick and easy. Walking distance to town and beautiful walks along the pier. Clean, tidy, great shower and amazingly comfortable beds!
Stayed in September 2025
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Reviewed: August 25, 2025
Maresca
New Zealand7 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Bed comfortable good price for facilities small kitchenettes and spa very spacious room happy as will stay again
Stayed in June 2025
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Reviewed: August 23, 2025
Maarama
New Zealand24 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Great staff , Clean and comfortable room
Stayed in July 2025
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Reviewed: August 20, 2025
Peter
New Zealand94 Reviews24 helpful votes8.0“Close to ‘use by date’, time for a rebuild”- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Crazy unit numbering setup, confusing and time consuming searching for your room, not helped if it’s raining, not all of the walk ways are under cover. Kitchenettes without a cook top, only a microwave. No AC for either cooling or heating. There are currently some external maintenance issues with balconies and safety railings, while these are roped off with flimsy netting, it looks as if there is no urgency for repairs. Provide your own soap products for the shower, you can’t get anything out of the ones provided even though they are full,the pumps have completed their useful life.
Handy location, clean and spacious rooms, comfortable bed.
Stayed in August 2025
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Reviewed: August 17, 2025
Michelle
New Zealand12 Reviews2 helpful votes9.0Wonderful- • Family with young children
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Professional staff, and made us feel very welcome. The room was spacious and clean.
Stayed in August 2025
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Reviewed: August 13, 2025
Ngapera
New Zealand5 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Ground floor. Perfect with kitchenette.
Stayed in June 2025
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Reviewed: August 11, 2025
Alasdair
New Zealand43 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Good location very handy to resturants .
Stayed in August 2025
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Reviewed: August 3, 2025
Julie
New Zealand18 Reviews1 helpful vote10“Il choose this hotel if staying in whakatane”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
I always choose to stay here when i need to get away with my kids
Stayed in August 2025
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Reviewed: July 31, 2025
Angel
New Zealand10 Reviews10Exceptional- • Couple
- • Deluxe Studio with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
The fridge in our room made a bit of a noise, and as I am a light sleeper, I ended up having to turn it off. But everything else was just right.
It was nice and central to Whakatane township, and the Motel was clean and tidy, and our room was very spacious. The staff were friendly and very helpful. The cafe on site was very nice. We enjoyed a yummy cooked breakfast there. 1950's Restaurant, where we had dinner, was within walking distance, which was handy.
Stayed in July 2025
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Reviewed: July 28, 2025
G
New Zealand1 review10“Lovely staff, great room, felt safe, good car parking”- • Leisure trip
- • Family with young children
- • Two-Bedroom Apartment with Spa Bath
- • Stayed 2 nights
The only thing that was a slight was that we were unsure about room servicing, and had there been a door handle hanger saying "no service today please", we would've hung it out. We didn't see an option or even know how often the rooms would be serviced. Not a huge deal, but we would've preferred not to have staff enter the room while our property was in there and we weren't. We could see milk restocked in the fridge and rubbish bin emptied as we came back to our room during the course of the second day, and whilst it was appreciated, we would've preferred an option to say "not today, thank you". This would not stop us recommending the place or staying there again in the future!
We stayed in the 2 room Apartment. It was so spacious! My mother and I loved the place. Kitchen was so well equipped, with a huge pantry and proper sized fridge/freezer. Lots of appliances and utensils so we could cook our own meals and save money by not eating out every meal. Beds were comfy! Clean linen, heaps of towels so washing up makeup and showering etc was not a problem. The first place I can ever remember staying where there was more than enough towels/hand towels/facecloths for us. Made a big difference! Staff were wonderfully friendly over the course of our stay. We felt welcomed warmly upon arrival, and farewelled kindly as we checked out.
Stayed in July 2025
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Reviewed: July 26, 2025
Ruth
New Zealand31 Reviews1 helpful vote9.0“Welcoming and comfortable”- • Leisure trip
- • Couple
- • Micro-Village Cabin
- • Stayed 4 nights
No carpet or mat on the floor. It was a little cold and it would have been nice to have a warm mat to stand on.
Space in the cabin.
Stayed in July 2025
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Reviewed: June 29, 2025
Raelene
Australia24 Reviews10“Beautiful day, lovely accommodation, lady very accommodating”- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
N/A
Location
Stayed in June 2025
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Reviewed: June 22, 2025
Paula
New Zealand53 Reviews2 helpful votes8.0“The Awa is our go to when staying in Whakatane as the location & rooms suit us perfectly.”- • Leisure trip
- • Couple
- • Deluxe Twin Studio
- • Stayed 1 night
The Awa is our go to place when staying in Whakatane. We were able to change our room so we were on the bottom floor along with friends who also booked there.
Stayed in June 2025
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Reviewed: June 19, 2025
Day
New Zealand6 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
Upgrade the heater to a heatpump?
Very helpful and pleasant staff. Had a comfortable nights stay. Unit very clean and had everything we needed.
Stayed in June 2025
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Reviewed: June 16, 2025
Rawinia
New Zealand5 Reviews10“Cute room clean comfortable and warm”- • Leisure trip
- • Couple
- • Micro-Village Cabin
- • Stayed 1 night
- • Submitted from a mobile device
Easy check in and check out
Stayed in June 2025
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Reviewed: June 1, 2025
Kathleen
New Zealand5 Reviews8.0“Comfortable and great value”- • Leisure trip
- • Family with young children
- • Three-Bedroom Family Apartment
- • Stayed 1 night
- • Submitted from a mobile device
Chose to try out the 3 bedroom apartment this time and only down fall is the Lino, carpet would be ideal specially because we had a baby with us otherwise beds and couch are so comfortable and everything is clean and tidy
Stayed at this hotel plenty times, definitely my go to. Clean and tidy, great location
Stayed in June 2025
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Reviewed: May 26, 2025
Julie
New Zealand29 Reviews10Exceptional- • Leisure trip
- • Couple
- • The Front Villa
- • Stayed 3 nights
- • Submitted from a mobile device
Wonderful place to stay and close to everything looking forward to staying again 😀
Stayed in May 2025
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Reviewed: May 23, 2025
Reka
New Zealand35 Reviews1 helpful vote10Exceptional- • Business trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Late arrival arrangements room warm and light on
Stayed in May 2025
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Reviewed: May 22, 2025
Mosaati-fosita
New Zealand2 Reviews9.0“Friendly staff, nice place to stay 😄”- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Staff was very friendly and helpful.
Stayed in May 2025
-
Reviewed: May 19, 2025
Joel
Australia55 Reviews9 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 1 night
Fantastic Location
Stayed in May 2025
-
Reviewed: May 18, 2025
Lorraine
New Zealand23 Reviews1 helpful vote9.0Wonderful- • Leisure trip
- • Couple
- • Micro-Village Cabin
- • Stayed 2 nights
The room was clean and tidy. The staff were friendly and polite. We thoroughly enjoyed our stay.
Stayed in May 2025
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Reviewed: May 18, 2025
Ruawai
New Zealand4 Reviews10Exceptional- • Leisure trip
- • Travelers with friends
- • Two-Bedroom Apartment with Spa Bath
- • Stayed 1 night
- • Submitted from a mobile device
Loved the big apartment. Nice and roomy and the spa bath was a added bonus.
Stayed in May 2025
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Reviewed: May 18, 2025
Maxine
New Zealand47 Reviews8.0“Lovely place to stay”- • Leisure trip
- • Couple
- • Standard Double Studio
- • Stayed 2 nights
- • Submitted from a mobile device
Balcony was cordoned off
Location and lovely staff
Stayed in May 2025
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