Reviews of Aerotel Muscat - Airport Transit Hotel
Muscat International Airport, 99999 Muscat, Oman
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel stay for long or short transit. Very easy and near to the duty free shops and departure gates
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewI request to stay at aerotel muscat if you have a long transit there. The airport, everywhere and the hotel smell so good and very clean. It was so peaceful for us to sleep at the hotel. You have all the facility there to stay. I really recommend.
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewLocation
Room too cold !!! Cooling cannot turn off! Personal at breakfast not so cool
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewNothing.
Room smell hygiene out dated
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewGood location in Airport. On same level as business lounge . We paid extra for the breakfast. Which was good. But you could also just use the Oman business lounge. Which we did as well, because we had a 14 hour layover in Muscat
Maybe the cleaning could have been better. There is no TV content. It’s fairly basic but totally adequate.
Reviewed: 29 August 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewIt good for a short stay,
The TV was not working and they did not fix it
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewLocation and cleanliness, in addition to the supportive receptionist.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewI really liked how clean the room was and it even had a nice view, the bed was very comfortable as well.
None
Dear Mohanad, We would like to thank you for choosing to stay at Aerotel Muscat, and we do hope that you have enjoyed staying with us to the fullest. We are glad to receive your positive feedback towards our overall product and high standards services, along with Property Location, where you also felt valued for price paid. Kindly choose us again in near future and we will be looking forward to turn your moments into delightful experiences. Thanks & regards, Aerotel Muscat- team.
Dear Mohanad, We would like to thank you for choosing to stay at Aerotel Muscat, and we do hope that you have enjoyed staying with us to the fullest. We are glad to receive your positive feedback towards our overall product and high standa… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEasy to find
Don't reply to emails or booking.com messages. Was given wrong room. The rooms were dirty and the pillows that were provided were horrible.
Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in June 2025
Verified reviewVery spacious room for the family. We booked it to spend a long layover, nice beds, bathroom. Getting to it was not difficult, right above the shopping area in Muscat airport. Breakfast was not included, but it was really good. Everybody rested to continue journey.
Dear Carlos, Thank you so much for your kind words. We’re delighted to hear that you and your family enjoyed the spacious room, comfortable beds, and convenient location right above the shopping area in Muscat Airport. It’s wonderful to know that the breakfast was to your liking and that everyone was able to rest well before continuing the journey. We truly appreciate your feedback and look forward to welcoming you again for another pleasant stay. We do hope you will visit us again, as we consider it our privilege to serve your needs. Regards, Aerotel Muscat- team
Dear Carlos, Thank you so much for your kind words. We’re delighted to hear that you and your family enjoyed the spacious room, comfortable beds, and convenient location right above the shopping area in Muscat Airport. It’s wonderful to k… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewIt was really conveniently located and a comfortable place to rest during a long transit
There was a huge line when I first went to check in as a plane had been delayed. I went away to wait in the lounge for a bit but unfortunately the line didn't die down, so in the end I went to the front desk as I was worried I would have lost several hours of my pre-booked time otherwise. So it worked out ok in the end.
Dear Lynette, Thank you so much for rating us to the fullest, towards our well trained staffs, Cleanliness Quality, as well as comfort that we cater to all our guest. Please be assured our operations team has been formally briefed of the utmost importance of exercising effective crowd control measures more effective communication with travelers upon check-in. Your support towards us, is really remarkable and we will look forward for an opportunity to serve you and your loved one soon, in near future. Thanks & Regards, Aerotel Muscat- team.
Dear Lynette, Thank you so much for rating us to the fullest, towards our well trained staffs, Cleanliness Quality, as well as comfort that we cater to all our guest. Please be assured our operations team has been formally briefed of the … Show more
Reviewed: 18 August 2025 · Stayed in May 2025
Verified reviewCoz it’s within the airport.
Small shower room Internet is not good
Dear Don, Thank you so much for choosing to stay at Aerotel Muscat, and we do hope that you had enjoyed staying with us, due to our property location at the airport. Please be assured your feedback will be shared with Operations Department for an internal review, and necessary steps will be involve to avoid such reoccurrence. We will look forward for an opportunity to serve you soon, and make your stay Enjoyable. Thanks & Regards Aerotel Muscat- team
Dear Don, Thank you so much for choosing to stay at Aerotel Muscat, and we do hope that you had enjoyed staying with us, due to our property location at the airport. Please be assured your feedback will be shared with Operations Departme… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewDear ser Cevilized place Aerotel is sense of thankful
Price
Dear Mr. Ali, Foremost, thank you so much for choosing to stay at Aerotel Muscat, and we are thank full for your top rating scores to all parameters, by which we judge our guest satisfaction and loyalty towards us. We regret that our Value for money did not live up to your expectations. We always strive to enhance the airport experience of every traveler by providing the best service and amenities to them, hoping they will find it worth the value. We as a team will look forward to serve you soon with the best of experiences. in near future. Thanks & regards, Aerotel Muscat- team.
Dear Mr. Ali, Foremost, thank you so much for choosing to stay at Aerotel Muscat, and we are thank full for your top rating scores to all parameters, by which we judge our guest satisfaction and loyalty towards us. We regret that our Valu… Show more