Reviews of Alila Jabal Akhdar 5 stars
Plot No 4, Al Roose, Jabal Al Akhdar, 999 Al Khuţaym, Oman

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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewFantastic from all point of view
Nothing worth to mention
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewLocation, room and hotel design and staff were all fantastic
N/A
Reviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe place
There is a little activity for kids
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our setting and appreciate your note on children’s activities. While we have quite a few activities for all age groups, please feel free to share with us additional feedback at alila.oman@alilahotels.com We are always open to evolving and enhancing family experiences. We hope to welcome you back again to Alila Jabal Akhdar. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Guest, Thank you for your feedback. We’re glad you enjoyed our setting and appreciate your note on children’s activities. While we have quite a few activities for all age groups, please feel free to share with us additional feedback at… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSpectacular setting. Staff are superb. So helpful and attentive. Super friendly.
Dear Brian, Thank you for your lovely feedback. We’re delighted you enjoyed the spectacular setting and the warm, attentive care of our team. Your kind words mean a lot, and we look forward to welcoming you back soon to Alila Jabal Akhdar. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Brian, Thank you for your lovely feedback. We’re delighted you enjoyed the spectacular setting and the warm, attentive care of our team. Your kind words mean a lot, and we look forward to welcoming you back soon to Alila Jabal Akhdar. … Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 11 August 2025 · Stayed in June 2025
Verified reviewAll meals were great. Breakfast was amazing. Views are amazing from all the places in the hotel. Swimming pool is awesome.
mattresses could be more comfortable
Dear Yuvjit, Thank you for your kind words and for sharing your experience with us. We’re delighted you enjoyed the flavours of our cuisine and amazing views. Your feedback on the mattress comfort is truly valued, and wehave shared this forward with our management. We look forward to welcoming you back to create even more memorable moments. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Yuvjit, Thank you for your kind words and for sharing your experience with us. We’re delighted you enjoyed the flavours of our cuisine and amazing views. Your feedback on the mattress comfort is truly valued, and wehave shared this for… Show more
Reviewed: 30 July 2025 · Stayed in June 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewGorgeous architecture of the hotel, everything is very stylish and eco friendly. Located in a very isolated place, great territory with nice walks and hiking roots. Main restaurant is awesome: food is delicious and the menu is very diverse, great selection. Great spa with professional therapists from Indonesia.
Because the hotel is really cosy it can be crowded during the holidays or weekends. We were there during Eid and there was a big group of some schoolchildren, which was unusual for a relaxing place of that kind. Many rooms are overlooking the pool and then it’s really noisy and you can not enjoy your terrace. We had to ask to change the room because of that, luckily the request was accommodated. The hotel is significantly overpriced during holidays, I didn’t realise that until I checked the prices for other dates, almost 30% up. Toilet is not well isolated from the room, it is just a glass door, so no soundproof at all 🫣
Dear Alla, Thank you for sharing your detailed impressions. We are so pleased to hear you appreciated the architecture, serene location, and the quality of both our cuisine and spa offerings. We also sincerely acknowledge your feedback regarding seasonal crowd. Your insights help us identify opportunities for improvement while staying true to our ethos of relaxed luxury and mindful design. We hope to welcome you back for a more peaceful and seamless escape in the future. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Alla, Thank you for sharing your detailed impressions. We are so pleased to hear you appreciated the architecture, serene location, and the quality of both our cuisine and spa offerings. We also sincerely acknowledge your feedback rega… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewFantastic location, design fully integrated in the environment, stunning view from the pool, service is absolutely perfect, restaurant propose a full batch of worldwide foods
During our last visit, Arafat and Eid holidays, to many kids were making this very relaxed place looking like a low level all inclusive from Turkish riviera. Staff was a little hover helmed by the number.
Dear Francois, Thank you for your thoughtful feedback and kind words about our design, views, and service. We are truly sorry to hear that your recent experience felt less serene due to the holiday crowd. Your observations are valuable, and we will reflect on how to preserve the tranquil atmosphere our guests seek, especially during peak times. We hope to welcome you back for a more peaceful escape soon. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Francois, Thank you for your thoughtful feedback and kind words about our design, views, and service. We are truly sorry to hear that your recent experience felt less serene due to the holiday crowd. Your observations are valuable, and… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewDear Guest, Thank you for your wonderful words. We are delighted you enjoyed the serene beauty of our location and the warm service from our team. It was a pleasure having you with us. We look forward to welcoming you back to Alila Jabal Akhdar for more memorable moments. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Guest, Thank you for your wonderful words. We are delighted you enjoyed the serene beauty of our location and the warm service from our team. It was a pleasure having you with us. We look forward to welcoming you back to Alila Jabal Ak… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewAmazing stay at Alila Jabal Akhdar. The accommodation, the staff, the food, the facilities were all fabulous. We were celebrating our wedding anniversary and we couldn't have been happier. We booked the Hajar Pavillion dinner for our celebration and it was perfect out on the cliff edge away from everyone else, so special for us. This is a truly fabulous resort with views to die for. It is a luxury resort and the prices reflect that, but it is also a luxury experience and the service, facilities and the ambience are just fantastic. Thank you to Alila and all the staff who made our stay so special.
There was nothing to dislike at this at this resort. We loved it.
Dear Veronica, Thank you for your kind words and for choosing Alila Jabal Akhdar to celebrate such a special occasion. We are truly delighted to have been part of your memorable journey. Your appreciation inspires us to continue crafting heartfelt experiences. We look forward to welcoming you back to the mountains soon. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Veronica, Thank you for your kind words and for choosing Alila Jabal Akhdar to celebrate such a special occasion. We are truly delighted to have been part of your memorable journey. Your appreciation inspires us to continue crafting h… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in March 2025
Verified reviewReviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 13 May 2025 · Stayed in April 2025
Verified reviewFantástic experience. Everything was outstanding (room, pools, food, staff).
I couldn’t think of anything, it was perfect
Dear Karen. Thank you for your kind words — we’re truly delighted to hear that your experience with us was nothing short of perfect. We look forward to welcoming you back to the mountains for another beautiful escape soon. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Karen. Thank you for your kind words — we’re truly delighted to hear that your experience with us was nothing short of perfect. We look forward to welcoming you back to the mountains for another beautiful escape soon. Best Wishes, Ama… Show more
Reviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 3 May 2025 · Stayed in April 2025
Verified reviewReviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 April 2025 · Stayed in April 2025
Verified reviewHow unique it is
Distance
Dear Samaher, Thank you for your kind words. We're truly grateful you felt the uniqueness of the experience — it's something we take great pride in. We hope to welcome you back soon for more unforgettable moments. Best Wishes, Amal Amjad Marketing Communications Manager Alila Jabal Akhdar
Dear Samaher, Thank you for your kind words. We're truly grateful you felt the uniqueness of the experience — it's something we take great pride in. We hope to welcome you back soon for more unforgettable moments. Best Wishes, Amal… Show more