Reviews of Al Murooj Grand Hotel 4 stars
P O Box 2562 PC 133 Al Khuwair, Sultanate Of Oman, 133 Muscat, Oman

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewVery clean hotel
Staff were very helpful specially Fatik at the reception and the bellman i think his name is Manooj
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe location was exceptionally, clean and the reception staff were extremely helpful.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location is strategic, the staff are wonderful and cheerful, the service is fast, and the checkout time is flexible and cooperative beyond all limits. Bravo & thanks a lot, guys. Mahmood
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewIt was clean. They let us check in early so that was nice
-the room I paid for was a lot bigger and the room I stayed was not the same as pictures and what I paid for. They put me in a room with only stand up shower which the one I paid has both stand up and bath tub. They changed it for us when I told them but the room was’nt big enough with 2 chairs as what I booked for. The wait for the room change wad t convinient. -Also the breakfast could have more variety
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in June 2025
Verified reviewReviewed: 13 August 2025 · Stayed in July 2025
Verified reviewEverything and the receptionist were so
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewI like a hotel with a bar, that's all.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewAlmost everything
Just few things at the bathroom need to be fixed, and tv sound is lowered more than supposed to, you can't hear the sound.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in June 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewStaff are always welcoming willing to help get transport to the Mall and airport.
Dear leo, Thank you for your kind feedback. We’re delighted to hear that you found our staff welcoming and helpful during your stay. It’s always our goal to ensure our guests feel well taken care of, and we’re glad we could assist with your transport needs to the mall and airport. We truly appreciate your recognition and look forward to welcoming you back again soon. Warm regards,
Dear leo, Thank you for your kind feedback. We’re delighted to hear that you found our staff welcoming and helpful during your stay. It’s always our goal to ensure our guests feel well taken care of, and we’re glad we could assist with your… Show more
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewStayed at this hotel many times, clean, tidy, very helpful reception staff, whenever I needed something they have accommodated, breakfast is nice too, location.
Dear mohammed, Thank you for taking the time to share your kind feedback. We’re truly grateful for your continued loyalty and are delighted to hear that each of your stays has been a positive experience. It’s wonderful to know you find our hotel clean and tidy, and that our reception team has consistently provided helpful and accommodating service — your recognition means a lot to us. We're also pleased you enjoy our breakfast offerings and convenient location. We look forward to welcoming you back again soon. If there’s ever anything we can do to make your stay even more comfortable, please don’t hesitate to let us know. Warm regards,
Dear mohammed, Thank you for taking the time to share your kind feedback. We’re truly grateful for your continued loyalty and are delighted to hear that each of your stays has been a positive experience. It’s wonderful to know you find our … Show more