8,5

Recensioni su Al Murooj Grand Hotel 4 stelle

P O Box 2562 PC 133 Al Khuwair, Sultanate Of Oman, 133 Mascate, Oman

  • Derekbluesteel

    Data recensione: 8 agosto 2025 · Soggiorno nel mese di giugno 2025

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  • Andrea

    Data recensione: 3 agosto 2025 · Soggiorno nel mese di luglio 2025

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  • Marco

    Data recensione: 26 giugno 2025 · Soggiorno nel mese di aprile 2025

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  • Marco

    Data recensione: 26 giugno 2025 · Soggiorno nel mese di aprile 2025

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    ottima posizione , facile parcheggiare, camere pulite e confortevoli, personale gentile e disponibile

    Risposta della struttura:

    Dear marco, Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our convenient location, found parking to be easy, and appreciated the cleanliness and comfort of our rooms. It’s especially rewarding to know that our team made a positive impression. Providing friendly and helpful service is something we take great pride in, and your kind words truly mean a lot to us. We hope to have the pleasure of welcoming you back on your next visit to the area. Warm regards,

    Dear marco, Thank you so much for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our convenient location, found parking to be easy, and appreciated the cleanliness and comfort of our rooms. It’s… Mostra altro

    Al Murooj Grand Hotel
    27 giugno 2025
  • Pietro

    Data recensione: 29 maggio 2025 · Soggiorno nel mese di aprile 2025

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  • Icar12

    Data recensione: 25 maggio 2025 · Soggiorno nel mese di aprile 2025

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    Bella la terrazza con piscina. Ristorante a buffet buono ed economico, camera spaziosa e pulita.

    Fortunatamente avevamo l'auto, la posizione è un po' defilata. Spazi comuni al minimo.

    Risposta della struttura:

    Dear Icar12, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our beautiful terrace and swimming pool, as well as the buffet restaurant and the comfort and cleanliness of your room. It’s always rewarding to know our efforts in these areas are appreciated. We also take note of your comments regarding the location and common areas. While our setting offers a peaceful retreat, we understand it may feel a bit removed without a vehicle. We appreciate your perspective and will continue exploring ways to enhance guest convenience and comfort throughout the property. Thank you again for choosing to stay with us. We hope to welcome you back on your next visit to the area. Warm regards,

    Dear Icar12, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our beautiful terrace and swimming pool, as well as the buffet restaurant and the comfort and cleanliness of your room. It’s always … Mostra altro

    Al Murooj Grand Hotel
    6 giugno 2025
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  • Lorenza

    Data recensione: 12 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Roberto

    Data recensione: 7 maggio 2025 · Soggiorno nel mese di aprile 2025

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  • Viviana

    Data recensione: 6 maggio 2025 · Soggiorno nel mese di aprile 2025

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    La struttura è ottima per un rapporto qualità/prezzo. Personale estremamente cortese e disponibile, colazione discreta con salato e anche dolce! Super la piscina sul tetto, aperta praticamente tutto il giorno è utilissima per rinfrescarsi

    Un pochino vecchiotta, ma decisamente si può andare oltre.

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  • Diana

    Data recensione: 5 maggio 2025 · Soggiorno nel mese di aprile 2025

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    Abbiamo soggiornato in questa struttura per una notte, in una camera molto ampia, fresca, pulita e ben arredata, con acqua a disposizione degli ospiti. Prezzo molto competitivo. La struttura, non troppo lontana dall'aeroporto (senza esserne disturbata) si trova in una posizione un po' defilata rispetto a negozi e ristornati (ve ne è solo uno nei pressi) ed è a mio avviso necessaria la macchina per gli spostamenti. Ha una bella piscina sul tetto che ha una bella visuale sulla città. La colazione continentale è soddisfacente; abbiamo inoltre cenato al ristorante dell'albergo, e ci è piaciuto, oltre ad essere economico. Lo staff molto gentile.

    Quando siamo saliti dopo cena in piscina, l'angolo con i divanetti era particolarmente trasandato (ospiti precedenti evidentemente lo avevano usato lasciando ad esempio bottigliette di acqua vuote), questo ci ha un po' frenati sul fare il bagno, non sembrava molto curato né abbiamo visto nessuno dello staff a controllare.

    Risposta della struttura:

    Dear DIANA, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, the amenities provided, and the value for money. It's also great to know that our convenient yet peaceful location, rooftop pool with city views, and the quality of both breakfast and dinner contributed positively to your overall experience. Most of all, we’re pleased that our team’s kindness stood out during your visit. We do, however, sincerely apologize for the condition you found the poolside area in after dinner. Please rest assured that this does not reflect the standards we strive to maintain. Your comments have been shared with our housekeeping and poolside teams to ensure more frequent checks are carried out, especially during busy evening hours. We truly value your input, as it helps us improve our service. We hope to have the opportunity to welcome you back again in the future, and we thank you once more for choosing to stay with us. Warm regards,

    Dear DIANA, Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are delighted to hear that you appreciated the spaciousness and cleanliness of your room, the amenities provided, a… Mostra altro

    Al Murooj Grand Hotel
    6 maggio 2025
  • Roberto

    Data recensione: 5 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Matteo

    Data recensione: 3 maggio 2025 · Soggiorno nel mese di maggio 2025

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    Camera spaziosa e pulitissima

    Accoglienza un po’ fredda

    Risposta della struttura:

    Dear Matteo, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room — it’s wonderful to know that aspect of your stay met your expectations. We also appreciate your comment regarding the reception experience. Please accept our apologies if the welcome felt less warm than expected; your comfort is very important to us, and we will share your feedback with our team to ensure a more inviting atmosphere for all our guests. We hope to have the opportunity to welcome you back soon and provide an even better experience. Warm regards,

    Dear Matteo, Thank you for taking the time to share your feedback with us. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room — it’s wonderful to know that aspect of your stay met your expectations. We al… Mostra altro

    Al Murooj Grand Hotel
    9 maggio 2025
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  • Gloria

    Data recensione: 3 maggio 2025 · Soggiorno nel mese di maggio 2025

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  • Giacomo

    Data recensione: 28 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Tony

    Data recensione: 26 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Giacomo

    Data recensione: 25 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Verena

    Data recensione: 23 aprile 2025 · Soggiorno nel mese di aprile 2025

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    Gentilissimi. Staff molto solerte. Ci hanno fatto upgrade e offerto la colazione perché quando siamo arrivati la stanza non era pronta. Bellissima suite! Molto gradita la piscina. Colazione super abbondante.

    Niente

    Risposta della struttura:

    Dear Verena, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay. It’s fantastic to know that you found our team to be kind and helpful, and we’re delighted that you appreciated the room upgrade and breakfast offer. We take great pride in ensuring our guests have a comfortable and enjoyable stay, and we’re glad that you found the suite beautiful and the pool welcoming. We are also pleased that the breakfast met your expectations. We truly appreciate your kind words and look forward to welcoming you back in the future. Should you have any other requests or suggestions, please don’t hesitate to reach out. Warm regards,

    Dear Verena, Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you had such a positive experience during your stay. It’s fantastic to know that you found our team to be kind and helpful, an… Mostra altro

    Al Murooj Grand Hotel
    14 maggio 2025
  • Alice

    Data recensione: 18 aprile 2025 · Soggiorno nel mese di aprile 2025

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    Stanza suite grandissima e molto confortevole otti.a colazione

    la luminosità della stanza

    Risposta della struttura:

    Dear Alice, Thank you for sharing your feedback with us. We’re delighted to hear that you found the suite spacious and very comfortable, and that you enjoyed the breakfast options provided. Your comfort and satisfaction are always our top priorities. We also appreciate your comment regarding the brightness of the room. We understand how important lighting is to the overall guest experience, and we will certainly take your feedback into consideration as we continue to enhance our accommodations. It was a pleasure having you with us, and we look forward to welcoming you back soon. Warm regards,

    Dear Alice, Thank you for sharing your feedback with us. We’re delighted to hear that you found the suite spacious and very comfortable, and that you enjoyed the breakfast options provided. Your comfort and satisfaction are always our top p… Mostra altro

    Al Murooj Grand Hotel
    14 maggio 2025
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  • Patrizio

    Data recensione: 13 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Francesco

    Data recensione: 8 aprile 2025 · Soggiorno nel mese di marzo 2025

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  • Laura

    Data recensione: 6 aprile 2025 · Soggiorno nel mese di aprile 2025

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  • Carlo

    Data recensione: 23 marzo 2025 · Soggiorno nel mese di febbraio 2025

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    Pulito e staff ospitale. Bella piscina sul tetto. Comodo per l’aeroporto.

    Risposta della struttura:

    Dear Carlo, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay with us and appreciated our clean facilities, hospitable staff, and the rooftop pool. It's also great to know our location near the airport added convenience to your visit. We truly value your kind words and hope to welcome you back again soon for another enjoyable experience. Warm regards,

    Dear Carlo, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed your stay with us and appreciated our clean facilities, hospitable staff, and the rooftop pool. It's also great to know our loca… Mostra altro

    Al Murooj Grand Hotel
    19 aprile 2025
  • Furio

    Data recensione: 21 marzo 2025 · Soggiorno nel mese di febbraio 2025

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    La posizione

    Poca cura nella hall e zone comuni !

    Risposta della struttura:

    Dear Furio, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of our lobby and common areas did not meet your expectations. Maintaining a clean and welcoming environment is a top priority for us, and we're truly sorry we fell short during your visit. Please know that your comments have been shared with our housekeeping and maintenance teams so we can address the concerns promptly and take the necessary steps to improve. We appreciate your input, as it helps us enhance the experience for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with the high standard of hospitality we strive for. Warm regards,

    Dear Furio, Thank you for taking the time to share your feedback. We sincerely apologize that the condition of our lobby and common areas did not meet your expectations. Maintaining a clean and welcoming environment is a top priority for u… Mostra altro

    Al Murooj Grand Hotel
    19 aprile 2025
  • Angiolina

    Data recensione: 16 marzo 2025 · Soggiorno nel mese di marzo 2025

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    La piscina all'ultimo piano è molto bella con vista sulla moschea la stanza pulita e insonorizzata lo staff gentile e disponibile

    Il materasso del letto non sono il massimo della comodità La colazione scarsa

    Risposta della struttura:

    Dear angiolina, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the rooftop pool with its beautiful view of the mosque, the cleanliness and soundproofing of your room, and the helpfulness of our staff. Your kind words about our team are truly appreciated. We also value your comments regarding the mattress comfort. Our mattresses are provided by a well-known international company specializing in sleep comfort. We understand that comfort preferences vary, and for guests who experience back pain, we can offer additional support adjustments to the mattress. Please don’t hesitate to inform us in advance so we can ensure your comfort during your stay. We are also sorry to hear that you were not fully satisfied with the breakfast. We take all feedback seriously and will review your comments as we continue to improve our offerings. Thank you again for your valuable insights. We hope to have the pleasure of welcoming you back in the future. Best regards,

    Dear angiolina, Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed the rooftop pool with its beautiful view of the mosque, the cleanliness and soundproofing of your room, and the helpfulne… Mostra altro

    Al Murooj Grand Hotel
    18 marzo 2025
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  • Alerossi

    Data recensione: 15 marzo 2025 · Soggiorno nel mese di marzo 2025

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    Niente

    Struttura fatiscente. Colazione pessima.

    Risposta della struttura:

    Dear AleRossi, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincerest apologies for the issues you encountered. We understand your concerns regarding the condition of the facility, and we are currently addressing these areas to ensure a more comfortable and enjoyable experience for our guests in the future. Your feedback regarding breakfast is also important to us, and we will review our offerings to improve the quality and variety provided. We appreciate you bringing these matters to our attention, and we are committed to making the necessary improvements to enhance our guests' experiences. We hope you will give us another opportunity to provide you with the quality service we strive to deliver. Warm regards,

    Dear AleRossi, Thank you for sharing your feedback with us. We are truly sorry to hear that your recent stay did not meet your expectations. Please accept our sincerest apologies for the issues you encountered. We understand your concerns r… Mostra altro

    Al Murooj Grand Hotel
    18 marzo 2025
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