8.9

Reviews of Al Saad chalet

East Oman al ashkara, Al Ashkharah, Oman

  • 7.0 Good
    Khalid

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location is close to the beach

    The supervisor does not care about the cleanliness of the place. The kitchen is full of dirt, especially the stove and the refrigerator. Cleaning tools are thrown everywhere. The customer's belongings are everywhere around the villa.There are a lot of flies inside the building, and there are many doors that we could not enter through due to lack of care and sediment.

    Property response:

    dear Mr Khalid thank you for the comment you gave & I do apologise if you observed what you have mentioned in your review however, would like to let you know that we are receiving customers every day since 15th of June till date - we have never received any kind of complains. I have spoken to the staff to check into those mentioned complains - it seems you are over scrutiny. The kitchen along with the house is cleaned carefully before and after each customer along with the pool and outside area. cleaning item along with the tools are there storied on the especial place but since you have never asked about them does not mean they are not available or kept in different places. the door which you complained about we have checked after you and found the lock working - seems you didn't know how to use. the place is supervised carefully - that is why it is well known as a clean & wide place. we value your visit & will take your comment carefully & we wish that you had a wonderful time

    dear Mr Khalid thank you for the comment you gave & I do apologise if you observed what you have mentioned in your review however, would like to let you know that we are receiving customers every day since 15th of June till date - we have n… Show more

    Al Saad chalet
    29 August 2025
  • 7.0 Good
    Tomas

    Reviewed: 13 February 2025 · Stayed in February 2025

    Verified review

    The house was spacious and good for bigger groups.

    It was not cleaned properly, especially the kitchen. The biggest disappointment was the Ashkara beach, which was full of rubbish.

    Property response:

    Thanks for your comments, sir. However, the house was clean. Most probably, the cleaning you are complaining about was on the top window, which may have some dust due to wind. never less. I would consider your comment and do whatever was missing and thanking you for your visit, wishing you a safe trip.

    Thanks for your comments, sir. However, the house was clean. Most probably, the cleaning you are complaining about was on the top window, which may have some dust due to wind. never less. I would consider your comment and do whatever was mi… Show more

    Al Saad chalet
    13 February 2025
  • Dr

    Reviewed: 5 February 2025 · Stayed in February 2025

    Verified review

    Great villa and great service. It's like a palace spacious and full equipped

    Property response:

    it was a pleasure knowing you as a person, and we were glad to host at our premises looking forward to seeing you more and more.

    Al Saad chalet
    5 February 2025
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  • Ahmed

    Reviewed: 20 June 2024 · Stayed in June 2024

    Verified review

    Firstly the location, nice ample accommodation, spare mattresses were also available. The pool and the view from the roof. Nice lighting.

    Attention can be paid to better bed sheets and dust bins can be placed in all rooms.

    Property response:

    Thanks for your comments and recommendations- your suggestion will be taken in consideration & will make sure to arrange them to meet clients needs

    Al Saad chalet
    20 June 2024
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