Reviews of Aloft Muscat 4 stars
396 Ghala, Al Azaiba South, Post Box 1465, Muscat, Oman
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewThe location is in the middle not for from matrah and other places also not far from muscat airport i did like the staff most of Omanies they are friendly and helpfull
Maybe bigger rooms if the room is booked for 3
Dear Dalal, Thank you for your recommendation! We're glad you enjoyed the location and appreciated our friendly Omani staff. Your suggestion about room size for triple occupancy is noted and will be shared with the team. We hope to welcome you back again soon! Warm regards, Aloft Muscat Management Team
Dear Dalal, Thank you for your recommendation! We're glad you enjoyed the location and appreciated our friendly Omani staff. Your suggestion about room size for triple occupancy is noted and will be shared with the team. We hope to welc… Show more
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewExcellent hotel – highly recommended! The rooms were clean, the service friendly, and the location superb. The breakfast was varied and delicious. All staff, including reception, porters, and housekeeping, were very friendly and helpful. I felt extremely comfortable and will gladly return!
Dear Hueseyin, Thank you for your glowing review! We're thrilled you enjoyed the clean rooms, friendly service, excellent location, and delicious breakfast. Your kind words mean a lot, and we’re especially happy to hear you felt comfortable throughout your stay. We look forward to welcoming you back soon! Warm regards, Aloft Muscat Management Team
Dear Hueseyin, Thank you for your glowing review! We're thrilled you enjoyed the clean rooms, friendly service, excellent location, and delicious breakfast. Your kind words mean a lot, and we’re especially happy to hear you felt comfort… Show more
Reviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThere was bottled water in the rooms, shampoo and conditioner, towels were soft, bed was comfortable.
I felt the staff did not go up and beyond to make my stay enjoyable. I was traveling with a baby and would not recommend staying here with little ones. I needed an earlier meal time which was a big issue (I was not allowed to at first but after persistence and speaking with a manager, I got to eat before my baby goes to sleep). Little details were missed like bringing me a baby chair without having me to ask or brining extra napkins. I wanted to bring a yoga mat from the gym to my room to do some exercises and was not allowed and rudely spoken to. Nothing about this stay was exceptional. I do not think I will return :(
Dear Marc, Thank you for sharing your experience at Aloft Muscat. Were glad you appreciated the room amenities such as bottled water, soft towels, and a comfortable bed. However, were truly sorry to hear that your stay did not meet expectations, especially while traveling with a baby. Your feedback regarding staff attentiveness, meal timing, and service details is valuable and will be shared with our team to improve future guest experiences. We regret that your visit was not exceptional and hope to have the opportunity to better serve you in the future. Warm regards, Aloft Muscat Management Team
Dear Marc, Thank you for sharing your experience at Aloft Muscat. Were glad you appreciated the room amenities such as bottled water, soft towels, and a comfortable bed. However, were truly sorry to hear that your stay did not meet expectat… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThere's no smoking room or area
Dear Abdullateef, Thank you for your feedback! We appreciate your comments and will take them into consideration to improve our guest experience. We hope to welcome you again at Aloft Muscat. Warm regards, Aloft Muscat Management Team
Reviewed: 16 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in May 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything
Dear Abdul, Thank you for the amazing review! We're so glad everything met your expectations. Looking forward to welcoming you back to Aloft Muscat! Warm regards, Aloft Muscat Management Team
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewGood
No privacy in bathroom
Dear Alsulaimani, Thank you for your feedback! We're glad you had a good stay and appreciate your comment about bathroom privacy — we’ll take it into consideration for future improvements. Warm regards, Aloft Muscat Management Team
Reviewed: 10 August 2025 · Stayed in June 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewAmazing room, very clean, friendly staff
They didn't warn before booking that one of the days of my stay there was a party until 3am with LOUD music. The room was great, but the TV switched on by itself every 5 minutes, so I had to unplug it, and there was an annoying sound coming from the AC system I think (not loud, but like a mosquito next to your ear, for half of the time every day). Blue taxis that are at the entrance 24/7 are a scam and charge you triple the normal price, and the hotel, far from warning you, bans normal taxis from picking you up at the entrance, so you have to go to the back of the hotel and wait in the sun for your normal taxi to not put the poor drivers in trouble.
Dear Guest, Thank you for your detailed feedback. Were glad you enjoyed the room and service. We sincerely apologize for the noise disturbance, technical issues, and taxi concerns. Your comments are valuable and will help us improve the guest experience. Warm regards, Aloft Muscat Management Team
Dear Guest, Thank you for your detailed feedback. Were glad you enjoyed the room and service. We sincerely apologize for the noise disturbance, technical issues, and taxi concerns. Your comments are valuable and will help us improve the gu… Show more
Reviewed: 9 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewMy favorite hotel.. i really love it 🫰🏻 Everything was just great 😊
Nothing..
Dear Guest, Thank you for your lovely review! We're so happy to be your favorite hotel and glad everything was great during your stay. Looking forward to welcoming you back to Aloft Muscat! Best regards, Aloft Muscat Management Team
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery good
Very nice
Dear Guest, Thank you for your kind words! We're glad you had an excellent experience at Aloft Muscat. We look forward to welcoming you back soon! Best regards, Aloft Muscat Management Team
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in June 2025
Verified review