Room is not nice. Cleaning staff leaves everything in the hall making it look even worse. Had no WiFi for a long time. Had to complain over and over.

Location is great

Stayed in April 2025

Not enough food if you get you breakfast later than 9am. The breakfast can be improved

Location, staff were great. The outdoor is amazing, the little pool is super cute and you have a dedicated area to enjoy around the pool. The building is old and full of beauty, they kept the old architecture which is beautiful.

Stayed in April 2025

The shower in the room soaks the whole bathroom floor and the cupboard could do with some shelves in it. Other than that nothing could have been better!

Our breakfast was good. The masala chai was outstanding though unfortunately it ran out before we could have another cup. We enjoyed the fruit platters and hard boiled egg on toast. The dining room is wonderfully authentic, spacious and full of atmosphere although relaxing at the same time. The location of Bustan Inn couldn't be better. Having driven through Nizwa Town we were disappointed at how urban it appeared to be, until like magic, having driven down a tiny little street that we doubted google maps for directions wise, the most beautiful little corner of authenticity and true Omani hospitality and culture opened up before us. Bustan Inn is nestled into this corner - a green little haven of peace with its own swimming pool and garden. Nizwa Fort and Castle are a 5 minute pleasanr walk away, with the souqs right next to it. The central location couldn't be better! A special mention of Hanah at reception who made our arrival truly wonderful. An inside and out beautiful soul who welcomed us with real enthusiasm and Omani hospitality. After a delicious treat of Omani halwa we were taken to our room through tiny corridors and up little staircases. We thought we had booked a room with a balcony, but mistakenly we had booked a suite. Moving to a room with a balcony that was tiny but cute with a little chair proved to be no problem at all. Our bed was truly the most comfortable I have ever slept in whether 5 star hotel or tiny Inn. Not too soft and not too hard! We will be back at Bustan Inn for sure!

Stayed in April 2025

Breakfast was a disaster. When we were there it consisted of dry stale chicken nuggets, falafel wrap, dry fish fingers and tasteless cakes. We stuck to toast and tea most of the time. They need to reevaluate their dishes. May be just offer continental breakfast if its easier. Probably due it being a very old historic building there is an issue with the sewage system. The rooms are slightly dated and have a slight sewage smell, especially after flushing. Also they recommend you dont out any toilet papers down the loo. Be aware it can get very crowded with the parking during the weekend. Also Nizwa centre closes the main streets in the afternoon so if you had been out and want to come back in its a tough diversion with very narrow streets and low walls. Like us if you have a hire car you dont want to risk scratching I suggest you either dont drive in the afternoon or park around the souq and walk back to the hotel (10 min walk)

Great location, walking distance to the Fort, and the Souqs. Very friendly and attentive staff. Small adequate pool if you want to dip your feet in the water when the temperature is boiling but ideally no more than 4 adults can sit in at one time if not it does get a bit too crowded. Nice seats to sit outside in the evening if you want to relax and enjoy the view.

Stayed in April 2025

This place very nice Omani vibe. It is very close to all the heritage sites in Nizwa. You can walk around the old city from the hotel. The hotel shares walls with the Al Aqur wall which is the most beautiful experience. The staff is very helpful and sweet. Heena who sits at the reception helped us with all the details to go around the city and was always happy to help and kind. If you want to book a taxi from Nizwa to Muscat you ask the hotel staff to help with it. You can use OTaxi app as well to book. From the hotel you can book a tourism cart which takes you around the old City (2 OMR per person )

Stayed in April 2025

A little bit of noise from the street before midnight.but not so bad...

Breakfast was fine.There was quite nice selection of things.we appreciated fresh fruit.

Stayed in March 2025

It was good value for money!

Was a great cozy place , super friendly staff and close to everything!

Stayed in April 2025

We had a very pleasant stay. The stuff was very friendly. Breakfast was good. Room facilities could be a bit better. Most sights of Nizwa are within walking distance. Thank you very much for everything.

Stayed in March 2025

Simple hotel, okay for a night.

Location in the heart of Nizwa.

Stayed in March 2025

The toilet didn't work well and we had to change rooms.

I liked the location, in the heart of the town. Perfect! People at the desk very friendly and helpful. Breakfeast during the ramadan in different hotel, easy walk, no problem. All good, expect the room that was offered to us was small. They looked bigger from the pictures. Anyway very satisfied. Thanks for all.

Stayed in March 2025

There is a pool but not heated so unusable in winter months. There could be more lounge chairs in the garden.

Location, beautiful outdoor space below the walls of the city (but not much furniture to sit or relax)

Stayed in December 2024

WIFi was poor, not the end of the world

Location was perfect for exploring Nizwa

Stayed in February 2025

Breakfast area could be made nicer.

Gorgeous heritage hotel just at the wall of Old Nizwa. Beautiful rooms. Original features. Nice staff. Beautiful grounds.

Stayed in January 2025

Breakfast was average at best. Tables were slow to be cleared and weren’t cleaned. Limited food selection Noisy air conditioning in room

Fantastic location at the entrance to the old town. Everything within easy walking distance. Nizwa is being restored very quickly. The walls, fort & Souq a highlight. Lots of western cafes/coffee shops. Restaurants tend to be more traditional

Stayed in February 2025

The toilet and the very improvised douche

The character of the building, the wonderful location

Stayed in January 2025

The bathroom can be better.

The service, staff behaviour, breakfast and the place

Stayed in January 2025

The breakfast didn’t quite meet our expectations for the price - not a lot of variety (very beige) and didn’t seem super fresh or hot. Eggs were yummy though!

This is a great place to stay for the location - it is right in the old town! Staff were lovely and very helpful. Parking onsite was good to have too.

Stayed in January 2025

The room bathroom is clean but narrow and the shower is slippery. Stairs is high to me

The location and the hotel building is heritage. And the hotel very clean. The best of my staying is the staff in reception

Stayed in January 2025

Breakfast wasn't too great. Not related to Bustan Inn, but for information: surprisingly there are not that many good places for a dinner in Nizwa old town - I can recommend 'Liwan Nizwa Restaurant'.

Location - old town, so walking distance to all key points of interest; staff helpful and polite; authentic and spacious hotel & rooms - everything's clean; beautiful yard - kids likes the swing, we didn't use the swimming pool as it was not heated. Parking - all okay.

Stayed in January 2025

Our room was bit dusty, cleanness needs to be reviewed, towels needs to be changed

Breakfast buffet, hotel location, checkin and out was amazing

Stayed in December 2024

Certain rooms can be quite warm, as they are traditional constructions.

Everything was perfect! You get what you expect for a hotel.

Stayed in November 2024

Excellent location, quiet hotel, comfortable stay.

Stayed in December 2024

Spotty wifi, tight narrow roads to get to hotel

Very kind staff, good breakfast spread

Stayed in December 2024

The standard room is quite small, and the bathroom is also very compact.

Breakfast and location

Stayed in November 2024