Reviews of Crowne Plaza Muscat by IHG 4 stars
PO Box 1455, 113 Muscat, Oman
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Reviewed: 20 July 2025 · Stayed in May 2025
Verified reviewReviewed: 11 July 2025 · Stayed in April 2025
Verified reviewSuper cool pool and breakfast!
Nothing.
Dear Alice, Thank you for your kind words! We’re so happy you enjoyed the pool and breakfast We look forward to welcoming you again soon! Best regards, Krunal Ahya Director of Sales & Marketing
Reviewed: 10 July 2025 · Stayed in May 2025
Verified reviewLocation
The works and drill noises
Dear Hassen, Thank you for your feedback. We’re glad you enjoyed the location. We apologize for the noise inconvenience and appreciate your understanding. Looking forward to welcoming you again soon. Best regards, Krunal Ahya Director of Sales & Marketing
Dear Hassen, Thank you for your feedback. We’re glad you enjoyed the location. We apologize for the noise inconvenience and appreciate your understanding. Looking forward to welcoming you again soon. Best regards, Krunal Ahya Director of … Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewVery nice pool area
Felt a bit uncomfortable when renovations started before we left. Locks taken off doors, workmen everywhere. It was a shame they couldn’t have waited till all the guests were gone.
Dear Mary, Thank you for taking the time to share your feedback. We’re glad you enjoyed the pool area, and we truly regret the inconvenience caused by the renovation works during your stay. Please accept our sincere apologies for the disruption — your comments have been noted and shared with the team to ensure better timing in the future. We hope to have the opportunity to welcome you back for a more comfortable experience. Best regards, Krunal Ahya Director of Sales & Marketing
Dear Mary, Thank you for taking the time to share your feedback. We’re glad you enjoyed the pool area, and we truly regret the inconvenience caused by the renovation works during your stay. Please accept our sincere apologies for the disru… Show more
Reviewed: 24 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in May 2025
Verified reviewWe spent few days mixing remote work and leisure. The location is amazing. Breakfast and dining are also great. overall a great experience
overall it was positive. nothing to highlight negatively
Dear Pietro, Thank you for your kind review and high rating. We’re happy to know you enjoyed the location, dining, and overall experience. It’s great to hear that your mix of work and leisure went smoothly. We appreciate your feedback and hope to welcome you again soon. Best regards, Krunal Ahya Director of Sales & Marketing
Dear Pietro, Thank you for your kind review and high rating. We’re happy to know you enjoyed the location, dining, and overall experience. It’s great to hear that your mix of work and leisure went smoothly. We appreciate your feedback and … Show more
Reviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified reviewReviewed: 2 June 2025 · Stayed in April 2025
Verified reviewReviewed: 31 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 29 May 2025 · Stayed in May 2025
Verified reviewService was perfect we had everything what we wanted
Nothing
Dear Edyta, Thank you for your wonderful feedback! We're thrilled to hear you had everything you needed and enjoyed the service. We hope to welcome you back again soon! Krunal Ahya Director of Sales & Marketing
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewGood hotel, with nice view.
Dear Anastasiia, Thank you for your kind words! We're glad you enjoyed the view and had a pleasant stay. We look forward to welcoming you again soon. Krunal Ahya Director of Sales & Marketing
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewFarhan was the best Manager ever I had. Super friendly. Super helpful and open to every wish we had. Gratulation. Claus
Dear Claus, Thank you for your lovely feedback! We're happy to know you felt well taken care of and that the team made a positive impression. We truly appreciate your kind words and look forward to your next visit. Krunal Ahya Director of Sales & Marketing
Dear Claus, Thank you for your lovely feedback! We're happy to know you felt well taken care of and that the team made a positive impression. We truly appreciate your kind words and look forward to your next visit. Krunal Ahya Directo… Show more
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewGood service neha & shaifali
Dear Abdullah, Thank you for your feedback! We're glad to know you experienced good service during your stay. We look forward to welcoming you back soon. Warm regards, Krunal Ahya Director of Sales & Marketing
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewEverything
Nothing
Dear Heidrun, Thank you for the perfect 10/10! We're so glad you had a great stay and truly appreciate your support. Hope to welcome you back again soon! Krunal Ahya Director of Sales & Marketing
Reviewed: 26 May 2025 · Stayed in April 2025
Verified reviewOutstanding staff and service. Superb position. The most wonderful views.
Dear Richard, Thank you so much for your kind words! We're happy you enjoyed the views, the service, and your time in Oman. It means a lot to hear you had such a great experience with us. We hope to see you again soon! Krunal Ahya Director of Sales & Marketing
Dear Richard, Thank you so much for your kind words! We're happy you enjoyed the views, the service, and your time in Oman. It means a lot to hear you had such a great experience with us. We hope to see you again soon! Krunal Ahya Di… Show more
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in April 2025
Verified reviewReviewed: 16 May 2025 · Stayed in March 2025
Verified reviewReviewed: 11 May 2025 · Stayed in April 2025
Verified reviewEverything was amazing, staff, room, cleaning, pool, and breakfast. We got a wonderful and wide room suitable for our family 2 adults and 2 teens. They gave us a room for a late checkout, the staff was helpful, nice and amazing.
Dear Osama, Thank you for your kind words! We’re delighted to hear that you and your family had such a pleasant stay and enjoyed every aspect—from the room and cleanliness to the pool, breakfast, and our helpful team. We’re especially glad the late checkout added to your comfort. It was a pleasure hosting you, and we look forward to welcoming you back again soon. Krunal Ahya Director of Sales & Marketing
Dear Osama, Thank you for your kind words! We’re delighted to hear that you and your family had such a pleasant stay and enjoyed every aspect—from the room and cleanliness to the pool, breakfast, and our helpful team. We’re especially gla… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewWe had a truly wonderful stay at this hotel! The quality throughout is top-notch, and the location is absolutely perfect—with direct access to a private beach and a stunning infinity pool overlooking the sea. From the moment we arrived, we were warmly welcomed by the receptionist. Although there was a short wait for our room, it was handled with such friendliness that it didn’t feel like an inconvenience at all. Our room was spotless, spacious, and very well-maintained, with a comfortable bed that made for restful nights. The attention to cleanliness and detail was evident everywhere. Breakfast was a daily highlight—delicious, varied, and served with exceptional hospitality. The staff made every morning feel special. The pool bar service was equally impressive; drinks were served ice-cold and almost immediately after ordering online, with noticeable attention to detail. A special thanks goes to Reem at the reception, who was incredibly helpful and communicative throughout our stay. She truly made a difference in our experience. Overall, this was an outstanding getaway that we recommend to everyone. We’re already looking forward to coming back!
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Dear Mahmoud, Thank you for sharing such a wonderful and detailed review. We're thrilled to hear that every aspect of your stay—from the warm welcome at reception to the spotless room, relaxing beachside setting, and seamless service—met your expectations. Your kind words about our team, mean a great deal and will be shared with them. It’s always rewarding to know when our efforts have truly made a difference. We’re honored by your recommendation and can’t wait to welcome you back for another memorable getaway. Krunal Ahya Director of Sales & Marketing
Dear Mahmoud, Thank you for sharing such a wonderful and detailed review. We're thrilled to hear that every aspect of your stay—from the warm welcome at reception to the spotless room, relaxing beachside setting, and seamless service—m… Show more
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 11 May 2025 · Stayed in May 2025
Verified review