PO Box 1498, Postal code 114 Hai al Mina Ruwi Muscat Sultanate of Oman, 114 Muscat, Oman
#59 of 117 hotels in Muscat
Guests' ChoiceBased on 1708 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.8
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 24 August 2025
Farahat
BahrainThe bathrooms need to be upgraded, especially the tiles on the walls and floor and the doors need to be changed.
The staff at the reception desk were very friendly and helpful.
Stayed in August 2025
Reviewed: 16 August 2025
Blaze
United Arab EmiratesSwimming pool was not recommended for kids.
Cozy and comfortable.
Stayed in August 2025
Reviewed: 15 August 2025
Sujeet
United Arab EmiratesFurniture and upholstery could be updated, as some pieces appear worn and torn. Providing amenities according to the number of guests and as requested without follow up would be a welcome touch. While the cleanliness is good, there's room for enhancement to achieve exceptional standards.
The hotel's prime location near major attractions and abundance of nearby dining options made it a great choice. One of the biggest advantages was the spacious room – the executive suite we booked exceeded our expectations in terms of size. It was truly impressive! Special thanks to Pramod, Housekeeping Incharge, Mansour at the Front Desk, and the friendly Indian female staff member at the Front Desk (unfortunately, we forgot her name!). All three were exceptionally polite, helpful, and went above and beyond. In fact, every staff member we interacted with was great, providing outstanding service throughout our stay.
Stayed in August 2025
Reviewed: 13 August 2025
Anand
IndiaThe AC controls didn't work. The room got really cold at night. Small things like no hand towel in room, no water in gym (you have to order). This one is a matter of personal preferences. I don't like bath tubs. They are an accident waiting to happen for the elderly. A shower stall is good enough.
Great location, limited menu but good food and very friendly staff.
Stayed in August 2025
Reviewed: 6 August 2025
Kooshki
IranNothing
Breakfast, bath , pool, staff
Stayed in June 2025
Reviewed: 3 August 2025
Shapour
OmanThere was not many choices for breakfast.
The receptionist was a very sociable gentleman (Mr. Al Baluchi) with a great smile the whole time. Although the building is old, the facilities were modern.
Stayed in August 2025
Reviewed: 29 July 2025
Maedeh
United StatesThe only minor issue we faced was that the listing mentioned slippers would be provided in the room, but there were none when we arrived. We asked the staff, and they said they were out of stock. We followed up again the next day, but unfortunately, they still didn’t have any. It wasn’t a big problem, but it’s worth mentioning for future guests.
I had a very pleasant stay at this hotel for three nights. The room was clean and comfortable, and everything was well-maintained. The staff were kind and welcoming, and their hospitality made the experience even better. Overall, I was really satisfied with my stay and would definitely recommend this place to others.
Stayed in July 2025
Reviewed: 29 July 2025
Tohid
United StatesOld facility
Price for value
Stayed in July 2025
Reviewed: 28 July 2025
Moufid
United Arab EmiratesThe cleanliness
Stayed in July 2025
Reviewed: 24 July 2025
Miriam
United Arab EmiratesGreat location lovely property very pleasant staff
Stayed in July 2025
Reviewed: 1 July 2025
Moufid
United Arab EmiratesThe food
I really liked the staff at the reception they’re very welcoming and helpful
Stayed in June 2025
Reviewed: 18 June 2025
Muzahid
BangladeshBreakfast and internet . No smart tv so don’t think about it if you have children
Location , perking
Stayed in June 2025
Reviewed: 16 June 2025
Salah
OmanAs always, front desk staff were very helpful especially Mr. Mahrooz
Stayed in June 2025
Reviewed: 12 June 2025
Usama
OmanOnly thing, if they can open swimming pool till midnight that will be good.
We recently stayed at Haffa House Hotel and had a pleasant experience overall. The hotel offers good value for money, especially with the inclusion of a buffet breakfast, swimming pool, and gym access in the package. Room & Comfort: The room was clean, well-maintained, and comfortable, with all the basic amenities we needed for a relaxing stay. The housekeeping staff did a great job during our visit. Buffet Breakfast: The buffet breakfast had a decent variety of options, both local and international. The food was fresh, and the staff in the restaurant were friendly and attentive. It was a great way to start our day. Swimming Pool & Gym: The swimming pool was clean and well-kept, offering a nice spot to unwind. The gym had enough equipment for a basic workout, and it was never too crowded, which we appreciated. Service: The staff at the front desk and throughout the hotel were courteous and helpful. Check-in and check-out were smooth and efficient. Location: The hotel is conveniently located, making it easy to access various parts of the city. Overall: A good choice for travelers looking for comfort, essential amenities, and good hospitality at a reasonable rate. We would definitely consider staying here again on our next visit. ⭐️⭐️⭐️⭐️ (4/5)
Stayed in June 2025
Reviewed: 12 June 2025
Sunil
United Arab EmiratesThe pool location to enter floor 3 through way to gym and going upstairs so difficult and also pool is small
The facility is good and security arrangements are ok but pool is small
Stayed in June 2025
Reviewed: 9 June 2025
Sam
CanadaWe had an absolutely delightful experience at this hotel. From the moment I arrived, the staff went above and beyond to make us feel welcome. Everyone was incredibly professional, warm, and attentive to every detail. The rooms were spotless and beautifully maintained, offering both comfort and style. The ambiance throughout the hotel was relaxing and elegant, making it the perfect place to unwind. A special thank you to the front desk and housekeeping teams – your kindness and dedication truly made a difference. I would gladly return and highly recommend this hotel to anyone looking for top-notch service and a memorable stay.
Stayed in June 2025
Reviewed: 8 June 2025
Asfer
IndiaGood staff; nice breakfast and ample parking.
Stayed in June 2025
Reviewed: 8 June 2025
Venugopal
OmanNa
Good Room
Stayed in June 2025
Reviewed: 8 June 2025
Sasitharan
United Arab EmiratesGood breakfast and friendly staffs
Stayed in June 2025
Reviewed: 7 June 2025
Vijaya
IndiaThe House Keeping staff can definitely be a little more courteous and helpful
Centrally located and convenient
Stayed in June 2025
Reviewed: 31 May 2025
Anup
OmanIn such a hot summer water for bathing was hot in my room.
Location and Facilities
Stayed in May 2025
Reviewed: 29 May 2025
Syed
United Arab EmiratesVery cooperative front office staff, especially Altamash. He was so cooperative
Stayed in May 2025
Reviewed: 24 May 2025
Abdurahiman
OmanNothing
Location is ok
Stayed in May 2025
Reviewed: 14 May 2025
Hassan
OmanSwimming pool needs to have shade, it is in open area where is sunny and hot. Swimming pool showers needs to be get high pressure.
Good staff team members and good breakfast. Room and bathroom are good.
Stayed in May 2025
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