Reviews of HAFFA HOUSE HOTEL 3 stars
PO Box 1498, Postal code 114 Hai al Mina Ruwi Muscat Sultanate of Oman, 114 Muscat, Oman
Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Loading...
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe staff at the reception desk were very friendly and helpful.
The bathrooms need to be upgraded, especially the tiles on the walls and floor and the doors need to be changed.
Dear Mr. Farhat, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. Your feedback on the bathroom has been noted for future references. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr. Farhat, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciat… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewYes. Nice breakfast
Better to change the towels Very old
Dear Mr. Samuel, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr. Samuel, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciat… Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in July 2025
Verified reviewReviewed: 23 August 2025 · Stayed in June 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThe hotel is super clean and the rooms are very comfortable. The front office team is outstanding with warm welcoming as always. Plus, thanks to Mansur who is very friendly and excellent staff.
Dear Mr Oo, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr Oo, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation h… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewCozy and comfortable.
Swimming pool was not recommended for kids.
Dear Mr. Philip, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr. Philip, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciat… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewThe hotel's prime location near major attractions and abundance of nearby dining options made it a great choice. One of the biggest advantages was the spacious room – the executive suite we booked exceeded our expectations in terms of size. It was truly impressive! Special thanks to Pramod, Housekeeping Incharge, Mansour at the Front Desk, and the friendly Indian female staff member at the Front Desk (unfortunately, we forgot her name!). All three were exceptionally polite, helpful, and went above and beyond. In fact, every staff member we interacted with was great, providing outstanding service throughout our stay.
Furniture and upholstery could be updated, as some pieces appear worn and torn. Providing amenities according to the number of guests and as requested without follow up would be a welcome touch. While the cleanliness is good, there's room for enhancement to achieve exceptional standards.
Dear Mr. Sharma, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr. Sharma, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciat… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location, limited menu but good food and very friendly staff.
The AC controls didn't work. The room got really cold at night. Small things like no hand towel in room, no water in gym (you have to order). This one is a matter of personal preferences. I don't like bath tubs. They are an accident waiting to happen for the elderly. A shower stall is good enough.
Dear Mr.Anand, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciation has duly been shared with the team and its a great motivation for them. We look forward to welcome you back soon with us. Thanks Regards, KD General Manager
Dear Mr.Anand, Thank you for staying with Haffa House Hotel Muscat and for taking the time to update the feedback of your stay upon departure. We are so glad to hear that you had a memorable and wonderful stay with us. Your kind appreciatio… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation & staff
Maintenance of the property was poor. Things were not working in the room allotted to us. After multiple complaints they changed our room after a day to a suite which was comfortable
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified review