Recensioni su Mercure Muscat 4 stelle

Dear Andrea , Thank you so much for your wonderful review! We’re thrilled to know you enjoyed the hotel, our friendly and helpful team, and the impeccable cleanliness. It’s also great to hear you loved the swimming pool and its beautiful city view. We can’t wait to welcome you back for another memorable stay!

Dear Andrea , Thank you so much for your wonderful review! We’re thrilled to know you enjoyed the hotel, our friendly and helpful team, and the impeccable cleanliness. It’s also great to hear you loved the swimming pool and its beautiful ci… Mostra altro

Dear Guest , Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room. We appreciate your comments regarding the pool area and will share them with our maintenance team to ensure improvements are made. Your observations help us enhance our guest experience, and we hope to welcome you back soon to see the positive changes.

Dear Guest , Thank you for sharing your feedback. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room. We appreciate your comments regarding the pool area and will share them with our maintenance team to … Mostra altro

Dear Francesca , Thank you very much for your kind words! We’re delighted to hear that you appreciated our great location, cleanliness, and attentive service. Meeting your needs and ensuring your comfort are our top priorities. We look forward to welcoming you back for another wonderful stay! Warm regards,

Dear Francesca , Thank you very much for your kind words! We’re delighted to hear that you appreciated our great location, cleanliness, and attentive service. Meeting your needs and ensuring your comfort are our top priorities. We look for… Mostra altro

Dear Guest , Thank you so much for your truly heart warming review! We are delighted to hear that you had such a fantastic and relaxing stay, and that you enjoyed the convenience of our location, the comfort of our facilities, and the services provided. Your kind words about our team’s kindness, professionalism, and attentiveness mean the world to us. Creating memorable guest experiences is our top priority, and it’s incredibly rewarding to know we succeeded during your visit. We look forward to welcoming you back soon for another unforgettable stay. Warm regards,

Dear Guest , Thank you so much for your truly heart warming review! We are delighted to hear that you had such a fantastic and relaxing stay, and that you enjoyed the convenience of our location, the comfort of our facilities, and the servi… Mostra altro

Dear Alessandra , Thank you for your kind words about our strategic location, spacious clean rooms, and rooftop pool. We’re glad you enjoyed these aspects of your stay. We apologize for the disappointment regarding the mountain view upgrade. We understand how important a great view is, and we regret that the room did not meet your expectations. We will review our communication at check-in to ensure clarity for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a truly memorable stay. Best regards,

Dear Alessandra , Thank you for your kind words about our strategic location, spacious clean rooms, and rooftop pool. We’re glad you enjoyed these aspects of your stay. We apologize for the disappointment regarding the mountain view upgrad… Mostra altro

Dear Martino , Thank you for your feedback. We’re glad you noticed that our hotel is relatively new, and we appreciate your honest comments regarding the breakfast. We’re sorry to hear that it did not meet your expectations, and we will certainly review the quality and variety to make improvements. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience during your next stay. Best regards,

Dear Martino , Thank you for your feedback. We’re glad you noticed that our hotel is relatively new, and we appreciate your honest comments regarding the breakfast. We’re sorry to hear that it did not meet your expectations, and we will ce… Mostra altro

Dear Pierfrancesco Thank you for sharing your experience with us. We’re glad to hear you appreciated our facilities and overall hotel environment. However, we regret that the reception team’s service did not meet your expectations, especially given the warm hospitality you experienced elsewhere in Oman. Your feedback is important, and we will share it with our team to ensure a more welcoming and friendly atmosphere moving forward. We hope to have the opportunity to welcome you again and provide a more positive experience. Best regards,

Dear Pierfrancesco Thank you for sharing your experience with us. We’re glad to hear you appreciated our facilities and overall hotel environment. However, we regret that the reception team’s service did not meet your expectations, especia… Mostra altro

Dear Federica , Thank you for sharing your feedback. We’re happy to hear that you enjoyed the large and well-furnished room. However, we sincerely apologize for the issues you encountered regarding gluten-free options and the pool seating. Your health and well-being are very important to us, and we regret that we fell short in providing the gluten-free products you needed, as well as the necessary knowledge about dietary restrictions among our staff. This is definitely an area we will work to improve, and we will make sure to train our team to better understand gluten-free requirements. We also appreciate your comment regarding the pool seating and will explore ways to accommodate guests more comfortably in that area. We hope to have the opportunity to welcome you again and provide an even better experience. Warm regards, Mercure Muscat Team

Dear Federica , Thank you for sharing your feedback. We’re happy to hear that you enjoyed the large and well-furnished room. However, we sincerely apologize for the issues you encountered regarding gluten-free options and the pool seating.… Mostra altro

Dear Federica , Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spacious pool, and we appreciate your comment regarding the limited number of sun loungers. Your observation is valuable, and we will certainly take it into consideration as we look for ways to improve the guest experience on our rooftop. We hope to have the pleasure of welcoming you back again soon for an even more enjoyable stay. Warm regards,

Dear Federica , Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the spacious pool, and we appreciate your comment regarding the limited number of sun loungers. Your observation is valuable, and we … Mostra altro

Dear Rubino , Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We’re sorry to hear about the delays during check-in and the inconvenience you faced with the room not being ready. We understand how frustrating this can be and will work to improve our check-in process to ensure that rooms are prepared and available in a timely manner. We also regret that you noticed a smell of fried food in your room. This is not the standard we aim for, and we will investigate further to address this issue, especially in areas close to the breakfast room. Regarding the bathroom amenities, we appreciate your comments about the lack of moisturizers and hair conditioner. We will review the standard of our bathroom kits to ensure they meet guest expectations and include all necessary items for comfort. Your feedback is incredibly valuable to us, and we are committed to making improvements in these areas. We hope you will consider giving us another opportunity to offer you a better experience in the future. Warm regards,

Dear Rubino , Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. We’re sorry to hear about the delays during check-in and the inconvenience you faced with the r… Mostra altro

Dear Chiara , Thank you for sharing your wonderful feedback following your recent stay at Mercure Muscat. We're thrilled to hear that you found our hotel comfortable and clean, with spacious rooms and a beautiful rooftop pool. Our rooftop infinity pool is designed to offer a relaxing retreat with panoramic views of the city. While it may be more compact compared to larger resort pools, we strive to provide a comfortable and enjoyable experience for all our guests.​ Guests often praise our breakfast buffet for its wide selection of both sweet and savoury options, catering to diverse tastes. The staff friendliness and attentiveness are frequently highlighted, contributing to a welcoming and pleasant atmosphere. ​ We look forward to welcoming you back to Mercure Muscat for another exceptional stay. Warm regards,

Dear Chiara , Thank you for sharing your wonderful feedback following your recent stay at Mercure Muscat. We're thrilled to hear that you found our hotel comfortable and clean, with spacious rooms and a beautiful rooftop pool. Our roof… Mostra altro

Dear Lodovico , Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the modern, clean, and comfortable rooms during your stay. We also appreciate your feedback regarding the pool area. We apologize for the limited number of deckchairs and any inconvenience caused by towels not always being available. Your comments are valuable to us, and we will work on improving these aspects to enhance our guests' overall experience. We hope to welcome you back soon and provide an even better stay next time. Best regards,

Dear Lodovico , Thank you for sharing your experience with us. We’re glad to hear that you enjoyed the modern, clean, and comfortable rooms during your stay. We also appreciate your feedback regarding the pool area. We apologize for the li… Mostra altro

Dear Paolo , Thank you for taking the time to share your thoughts with us. We're glad to hear that you enjoyed our location and found our staff to be friendly. We sincerely apologize for the issues you faced during your stay, including the TV and hairdryer not working, as well as the noise disruptions. We will make sure our maintenance team addresses these concerns promptly to ensure they don’t affect future guests. Regarding the rooftop pool, we appreciate your feedback on the lack of sunbeds and poolside service. We understand how important these amenities are for a relaxing experience, and we will work on enhancing the pool area to ensure it’s better equipped and offers a higher level of service moving forward. We value your feedback and hope to welcome you back soon for an improved experience. Best regards,

Dear Paolo , Thank you for taking the time to share your thoughts with us. We're glad to hear that you enjoyed our location and found our staff to be friendly. We sincerely apologize for the issues you faced during your stay, including… Mostra altro

Dear Maifreidi , Thank you for sharing your feedback! We’re so glad to hear that you enjoyed the structure, cleanliness, and location of the hotel, as well as our friendly and helpful staff. It’s also wonderful to know that you had a good experience at our restaurant! We appreciate your comments about the infinity pool. We understand the challenge with limited space and sunbeds, and we will look into ways to improve the pool area to ensure all guests have a comfortable experience. Thank you for highly recommending us, and we hope to welcome you back for an even better stay in the future! Best regards,

Dear Maifreidi , Thank you for sharing your feedback! We’re so glad to hear that you enjoyed the structure, cleanliness, and location of the hotel, as well as our friendly and helpful staff. It’s also wonderful to know that you had a good e… Mostra altro

Dear Elena , Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our pool, breakfast, the staff, and the spacious room. It’s always wonderful to know that our guests had a comfortable and enjoyable experience. We appreciate your comments about our location. While we are in a more peaceful area, we understand that having a car can make getting around more convenient in Muscat. We also apologize for the noise from the air conditioning in the corridors and will look into this to ensure a more pleasant experience for future guests. Thank you again for your valuable feedback, and we hope to welcome you back soon! Best regards,

Dear Elena , Thank you for sharing your feedback with us! We're thrilled to hear that you enjoyed our pool, breakfast, the staff, and the spacious room. It’s always wonderful to know that our guests had a comfortable and enjoyable exper… Mostra altro