I had the pleasure of staying at Rotana Hotel Salalah, and it was an excellent experience overall. The team was remarkable in their hospitality, but what truly stood out was the dining experience. Special appreciation goes to Sous Chef Mohammed Dawoud for the outstanding cuisine, and to the restaurant team — James, Mon, and Muottaz — for their exceptional service and attention to detail. Another highlight was Said at the concierge desk by the porte cochère. He was truly amazing — always prioritizing the comfort of the guests, and with his smile and sense of humor, he managed to turn every uncomfortable situation into a pleasant one. The hotel’s ambience is serene, with every corner designed to create a sense of calm and relaxation. Staff consistently go the extra mile to ensure guests feel welcomed and well taken care of. One area that could be improved is the guest rooms, which would benefit from refurbishment, particularly the joinery and doors. Overall, it was a memorable stay, and I look forward to returning.

Stayed in August 2025

I was suddenly dizzy and there is no blood pressure machine or blood sugar and the hotel is so far from any hospital or clinic and that happened in the morning around 9:30 AM and no medical care was provided.

Many things The staff in the reception/the guys that transfer people from the hotel to the marina they are super

Stayed in August 2025

Buggy facilities to be improved

Spacious, clean and peaceful

Stayed in August 2025

Food at the restaurant was not delicious except for the Barbecue nevertheless Ice cream corner for the kids was Excellent idea

Water park Beach front

Stayed in August 2025

bathroom cleanliness.

the facility and room size.

Stayed in August 2025

We didn’t like the transport from the airport to the hotel and vice versa, the bus is old and dirty inside.

We stayed as family of 4 with 2 little kids, we like so many things but mainly the swimming pool, beach and the waterfront. Everything is just around the corner and we didn’t have to go anywhere else for the full time that we stayed.

Stayed in August 2025

Far from the city

The staff are very friendly and breakfast was amazing with good service from the guy from Algeria his name is Abdely

Stayed in August 2025

Pastries, waffles, omelets, juices and fruits. The preparation method is excellent. The service provided by the workers is excellent and beyond expectations

There are a variety of excellent breakfast meals. I really enjoyed all of them.

Stayed in July 2025

There were a few insects inside the room. They need a better pest control.

I stayed for 6 nights with my family. The staff were very friendly. The breakfast was very good with a variety of foods. The check-in & check-out were very smooth & fast. The beach was very good.

Stayed in July 2025

food expenses and laundry service prices

The experience was good except for the food and laundry service prices which were expensive.

Stayed in July 2025

The location was very good, also the proximity of the aqua park was very convenient

Stayed in July 2025

There was power trip 2 nights out of 3

Breakfast

Stayed in June 2025

Location & no activity for kids in the evening.

Food & service

Stayed in June 2025

Lovely hotel. Comfortable rooms. The layout is nice with different areas and access to the waterpark next door. The staff were exceptionally kind and helpful especially Mohammed at the front desk and Imelda. The hotel helped us arrange a surprise birthday cake for my mother and the restaurant staff sang for her. Overall a lovely experience

Stayed in June 2025

Weather

Everything is perfect.

Stayed in June 2025

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Everything! from check in to check out it was so smooth, experienced both calm & busy atmosphere during my short stay & everything was amazing during both times. All staff i met were so friendly, helpful & gave comfortable vibe to be around. Can't remember all the names so i don't want to miss any.. so thanks to each & every one of you! Though the main beach due high tide was closed, the safe alternative beach was amazing & cozy too. Pool was lovely, Saffron restaurant had great variety of delicious food (BF, Launch & Dinner). Zen spa was so relaxing! Ocean view room was top notch, spacious & comfy, & can't describe the view enough! As well as the whole area between the buildings, it is very nice to walk & just roam around the facilities. Totally recommended!

Stayed in June 2025

No chillers in all pools seems a little off in the GCC.

The staff were very hospitable and welcoming. Everyone at Saffron restaurant went above and beyond. Special mention to Chef Masud who always checked on our family to make sure we were eating well. The staff at the beach bar took care of me and any issues I had with our stay. Karim, Mohiy, Ahmed, were always asking if something needs improving. And when I did have an issue (kids club was in less than ideal conditions), they got me in touch with Mr. Salah who was operations manager and quickly rectified the issue. The trick to this place is to use all the campus. Beach at Fanar, eat at Rotana, and if you want a quiet no kids zone drink at Juweira.

Stayed in June 2025

The room design and furniture were very outdated and poorly maintained. • The air conditioner was not working, and although a technician came to check it, the issue was never fixed. The room was uncomfortably hot, and I eventually caught a cold from relying on the fan. • Moving between the lobby and the room was difficult. I had to wait a long time for the buggy service, especially when carrying traditional garments like Omani or Dishdasha, which require careful handling. • Room service was very slow—food and beverages took a long time to arrive. • The hotel seems understaffed, especially during peak tourist times, which affects the quality of service. • The restaurant does not meet the standard or value expected for the price.

My stay at Salalah Rotana was good overall. The location is beautiful, and the beach was clean and well-maintained.

Stayed in April 2025

There were ants in the first room given. We had to change room

Location food shared facilities and the Bravo club was amazing

Stayed in May 2025

Nothing

Beach and friendly welcome

Stayed in January 2025

The only negative is tea/coffee at breakfast. They only have one person taking orders and to get tea/coffee takes ages. First morning ended up walking away without my drink as finished my breakfast. Didn’t find the beverage guy at breakfast as friendly as the rest of the staff hence why gave 8.

Easy drive from airport. Location was close enough to all areas within 30mins drive mostly. Beautiful setting so clean and the staff were absolutely fantastic. Room and bathroom so spacious. Lovely beach bag as a gift in each room which was so handy. From hotel beach we saw dolphins and also sardine fishing takes place end of the beach which was an experience in itself.

Stayed in February 2025

No lunchtime restaurant was open if you did not have all inclusive. Not much else to do apart from beach and pool.

The location is nice. The room was spacious. Staff mostly very friendly. Very nice sunsets on the beach.

Stayed in January 2025

There is nothing nearby, you need to have a rented car to get to Salalah,

Wonderful seaside, thematic buildings, well-managed park, wide variety of food on breakfast,

Stayed in January 2025

Not much

Amazing beach Amazing breakfast

Stayed in December 2024