The receptionist (all of them were really helpful) gave us good recommendations and were really friendly. They kept our luggage while waiting the check in! And they are happy people, always smiling. They even helped me to take a spicule out of my foot. We will get back.

Stayed in August 2025

Needs to have toiletries in the rooms.

In the heart of town. Very friendly staff. Love the color it stands out. Very clean and comfortable.

Stayed in August 2025

A huge Thank You to Estafanie, Enyie and the entire Team from the Hotel. They are fab. We stayed 2 nights to celebrate my partners birthday there and they were so gut in organising everything. The reconmendation were all on point and they even organised a privat dinner for us on our balkony. Best service we ever had in a hotel. 👍

Stayed in May 2025

Great hotel, fab location. Really clean and nice facilities. The reception staff were especially helpful and so friendly (I think one of their names was Stephanie)! Breakfast was good at the restaurant a minute walk down the road - avocado and eggs on toast, traditional breakfast, smoothie bowl or omelette.

Stayed in April 2025

Booked for 2 nights but extended our stay for 3 additional nights. Traveling with my husband, who is newly retired. Quiet hotel, conveniently located in town center and at waterfront. Shopping and groceries close by. We have been traveling long term and decided to stay longer at this beautiful hotel for convenience rather than staying overnight at some other islands . Because water taxis are everywhere and it's easy just to hire a boat to travel anywhere anytime! Also highly recommend to rent EBiks to explore main island. This hotel exceeded our expectations! Best location in town! Hotel staff work above and beyond to cater to yourevery need. Also great hot shower! We received outstanding attention from Estefanie, Amadis and Enyie. A big thank you!

Stayed in March 2025

N/A

As part of our Panama trip we stayed three nights in Bocas del Toro. In Panama City we stayed at 5-star hotels, but Bocas del Toro does not really offer such an option. So we chose Hotel Bocas Town, and we couldn't have been happier with our choice. Because our incoming flight was severely delayed, we arrived well after the front desk hours ended. The gentleman at the front desk not only waited for our arrival, but helped carry our luggage to the third floor. The room was great and well air-conditioned (once we got it running). And the waterfront view from our balcony was fabulous. And please let me note that everyone else working shifts at the front desk during our stay were invariably nice and helpful.

Stayed in March 2025

No box of tissues/kleenex. ***Need to provide box of tissue/kleenex in room or in bathroom.

Breakfast at the designated restaurant- Casa Papaya, for Hotel Bocus Town was fantastic quality with great service, nice outdoor seating/setting! Location of Hotel Bocus very convenient to access everything. Night life got quiet at reasonable hour by 10 pm, sleeping was comfortable and quiet. Room had great air conditioner unit for night time sleeping. Bathroom well lit with plenty of hot water for shower. Water pressure fantastic for hair washing too! Deck outside room that overlooked the ocean/bay area was nice size for 2 people with beautiful view. Got clean beach towels if needed to take with us every day. Staff at front desk was very helpful & professional. Nice free water cooler to fill our water bottles daily.. Also provided hot water if needed.

Stayed in March 2025

Walking up 3 levels of stairs

Mostly the location

Stayed in March 2025

The room included a simple breakfast which was quite good. The hotel is very close to every place in town.

Stayed in February 2025

Dining room wasn’t open the first few days. We had thought there was a swimming pool and our room was on the third floor — no elevator! We had to go to a restaurant a few doors up for the included breakfast, which wasn’t really a big deal. The breakfast was good and the servers great.

Clean, friendly, comfortable.

Stayed in February 2025

Nothing

Everything

Stayed in February 2025

Stephanie at the fron desk was amazing! Very friendly and helpful. She made me feel at home away from home!

Stayed in February 2025

Great value and staff

Stayed in February 2025

We couldn't get our original room due to the A/C breaking, but not really the hotels fault.

Overall good location, nice views from the room overlooking the town. Breakfast was good too and overall thought it was good value for the price. Just don't expect a 5 star city hotel experience since its a small island town, e.g. no elevators and small rooms. Staff was friendly and even allowed us to use a shower past our checkout.

Stayed in December 2024

Not the property’s fault at all but the noise from Aqua Club across the water is loud and goes on very late.

Very comfortable bed. Amazing room with balcony looking out over the sea (definitely recommend paying a bit more for this, it’s fabulous).

Stayed in January 2025

They have an agreement for the breakfast in an other local which was delicious but not really fast.

The location and the staff was really nice.

Stayed in December 2024

This Hotel is located in the Center of Boco del Toro. 5 min drive from the Airport. We had a beautiful Sea view. The staff was amazing especially the Manager. They are attention to detail. Will be visiting again.

Stayed in December 2024

No coffee pot in room although they had a coffee station in the lobby which we weren't told of. Hotel is renovating so their patio and bar area was not open for service. (This was not mentioned when we booked). Suggestion: Would be nice to have a mini fridge in the room and some complimentary water.

Great location. Staff were very friendly and accommodating. Free breakfast but had to go down a block to get as hotel in renovations.

Stayed in December 2024

The only downside is the restaurant and bar not being open, we had hoped to sit and have a drink by the water and be able to use our hotel more but unfortunately it is undergoing renovations.

We loved it. The staff were so friendly and helpful, they made us feel immediately welcome. The rooms are stunning and we had a fabulous view over the water from our balcony. I would highly recommend!

Stayed in December 2024

no elevator but wasn't too bad going to the 3rd floor.

Great location and very clean

Stayed in November 2024

At the end, everything worked out regarding the booked tour. So, no major issues to point out. In need of a few minor upgrades/refurbishment, but the new Management seemed to be working on those.

The location was great. The bar, even if not operagional yet, was really nice to be at to enjoy the sun and take a quick swim. Despite the booked guiding tour incident, the staff (namely the guy the welcome us and the Manager) were always kind and supportive during our interactions.

Stayed in November 2024

Tiny suffocating room with awkward bathroom setup such that it was hard to close the door and barely slip into the shower. Toilet flush was a deafening sound.

Location!!! Right at the water and close to eateries.

Stayed in October 2024

Excellent staff, professional, effective, ready to help - thank you very much Very central location.

Stayed in September 2024

Very nice place

Right in the center of town easy and convenient to everything we needed restaurants, boat, taxi service, and a mini supermarket!

Stayed in May 2024