Reviews of Hotel Faranda Guayacanes, a member of Radisson Individuals 4 stars
Vía Circunvalación, 0601 Chitré, Panama
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewThe breakfast
It’s a little hard to find the main entrance
Dear Michelle, thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast offerings, as we strive to provide a delightful start to the day for our guests. Your feedback is invaluable, and we appreciate your comments regarding the entrance; we will certainly take this into consideration to enhance our guests' experience. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.
Dear Michelle, thank you very much for taking the time to share your experience with us. We are delighted to hear that you enjoyed our breakfast offerings, as we strive to provide a delightful start to the day for our guests. Your feedback … Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe room eas really small, they don’t have hot water, and the room was ugly
Dear VaneBL, thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your stay. Your comments regarding the room size and amenities are important to us, and we will certainly take them into consideration as we strive to enhance our services. We are committed to providing a better experience for our guests, and your insights will help us in this endeavor. We hope you will consider giving us another opportunity in the future to provide you with an improved experience.
Dear VaneBL, thank you for taking the time to share your feedback. We sincerely apologize for not meeting your expectations during your stay. Your comments regarding the room size and amenities are important to us, and we will certainly tak… Show more
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewEasy access to airport.
Poor breakfast selection and no staff present. Hotel is old "motel" property with rooms exiting to the street. Property needs updating!
Dear Guest, thank you for taking the time to share your feedback. We appreciate your comments regarding the convenient access to the airport. We are committed to enhancing our services and facilities, and your insights are invaluable in this process. Please be assured that we are actively working on improvements to ensure a more enjoyable experience for our guests in the future. We hope you will consider giving us another opportunity to serve you better. Thank you once again for your valuable input.
Dear Guest, thank you for taking the time to share your feedback. We appreciate your comments regarding the convenient access to the airport. We are committed to enhancing our services and facilities, and your insights are invaluable in thi… Show more
Reviewed: 14 May 2025 · Stayed in April 2025
Verified reviewVery friendly staff. dedicated employees for cleaning and attending in restaurant. Customer service and installations.
Hotel installations, despite due to its size, maintenance and condition of certain areas, such as kids' playground and gardens need attention. Perhaps additional options for breakfast.
Dear Mr. Camilo, thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and dedicated, and that you appreciated the customer service and installations. We have taken note of your comments regarding the maintenance of certain areas like the kids' playground and gardens, as well as the breakfast options. Your feedback is valuable to us, and we will address these areas to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future for an improved stay.
Dear Mr. Camilo, thank you for sharing your feedback with us. We are delighted to hear that you found our staff friendly and dedicated, and that you appreciated the customer service and installations. We have taken note of your comments reg… Show more
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe pool is very nice
Dear Ricardo, we are delighted to hear that you enjoyed fishing in the pond during your stay at our hotel. It's great to know that you also appreciated the nice pool. Your positive feedback is truly appreciated, and we look forward to welcoming you back for another wonderful experience. Thank you for choosing Hotel Faranda Guayacanes - Chitré Resort.
Dear Ricardo, we are delighted to hear that you enjoyed fishing in the pond during your stay at our hotel. It's great to know that you also appreciated the nice pool. Your positive feedback is truly appreciated, and we look forward to welco… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewGreat staff
Property is poorly maintained. Needs to be renovated.
Dear Mr. Barry, thank you for sharing your feedback with us. We are glad to hear that you found our staff to be great. However, we apologize for any inconvenience caused by the property not meeting your expectations in terms of maintenance. Your comments regarding the need for renovations have been duly noted, and we will take steps to address this issue. We appreciate your valuable input as it helps us improve our services. We hope to have the opportunity to welcome you back in the future for a better experience.
Dear Mr. Barry, thank you for sharing your feedback with us. We are glad to hear that you found our staff to be great. However, we apologize for any inconvenience caused by the property not meeting your expectations in terms of maintenance.… Show more
Reviewed: 23 April 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in April 2025
Verified reviewGood
Dear Cover, we are delighted to hear that you had a good experience at our hotel. Your positive feedback is greatly appreciated. We strive to provide excellent service and it is rewarding to know that we met your expectations. Thank you for choosing Hotel Faranda Guayacanes - Chitré Resort. We look forward to welcoming you back in the future.
Dear Cover, we are delighted to hear that you had a good experience at our hotel. Your positive feedback is greatly appreciated. We strive to provide excellent service and it is rewarding to know that we met your expectations. Thank you for… Show more
Reviewed: 11 April 2025 · Stayed in March 2025
Verified reviewHotel and restaurant staff very pleasant to deal with. Evening Server in restaurant exceptional!
Dear Bowser, thank you for sharing your feedback with us. We are delighted to hear that you found our hotel and restaurant staff pleasant to deal with. It's great to know that the evening server in the restaurant stood out for providing exceptional service. Your kind words motivate us to continue delivering excellent experiences. We appreciate your support and look forward to welcoming you back in the future.
Dear Bowser, thank you for sharing your feedback with us. We are delighted to hear that you found our hotel and restaurant staff pleasant to deal with. It's great to know that the evening server in the restaurant stood out for providing exc… Show more
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewThe ubication, privacity and the pool
The room coffee was ugly and there wasn’t sugar. It was so hot inside when we arrived, it would help to put on the air conditioner before the check in to make it comfortable
Dear Franklin, thank you for sharing your feedback with us. We are glad to hear that you enjoyed the location, privacy, and pool during your stay. We appreciate your comments regarding the room coffee and lack of sugar, as well as the temperature issue. Your suggestions are valuable to us, and we will address these areas to enhance the overall guest experience. We hope to have the opportunity to welcome you back for an even better stay in the future.
Dear Franklin, thank you for sharing your feedback with us. We are glad to hear that you enjoyed the location, privacy, and pool during your stay. We appreciate your comments regarding the room coffee and lack of sugar, as well as the tempe… Show more
Reviewed: 4 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewThe rooms are nice and big and very clean. The restaurant was pleasant and had good food choices. The grounds are pretty with a small lake on site.
Why does the pool areas need extra loud blaring music all day? That makes me stay away from it. No coffee making facilities in room.
Dear Andre, thank you for sharing your feedback with us. We are glad to hear that you enjoyed the nice and big rooms, the cleanliness, and the pleasant restaurant with good food choices. We appreciate your feedback regarding the pool area music and the lack of coffee making facilities in the room. Your comments will be taken into consideration as we strive to improve our services. We hope to have the opportunity to welcome you back in the future for an even better experience.
Dear Andre, thank you for sharing your feedback with us. We are glad to hear that you enjoyed the nice and big rooms, the cleanliness, and the pleasant restaurant with good food choices. We appreciate your feedback regarding the pool area m… Show more
Reviewed: 1 March 2025 · Stayed in December 2024
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewNice room, great price. Breakfast included.
Long haul up many stairs to restaurant
Dear Cheryl, thank you for sharing your feedback. We are glad to hear that you enjoyed your nice room and the great price, including breakfast. We apologize for the inconvenience of the long haul up many stairs to the restaurant. Your comments are valuable to us as we strive to improve our guests' experience. We hope to have the opportunity to welcome you back in the future for an even better stay.
Dear Cheryl, thank you for sharing your feedback. We are glad to hear that you enjoyed your nice room and the great price, including breakfast. We apologize for the inconvenience of the long haul up many stairs to the restaurant. Your comme… Show more
Reviewed: 25 February 2025 · Stayed in December 2024
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewEXCELLENT service, great breakfast !!!
There is NO elevator.
Dear Riksa, thank you for your fantastic feedback! We're thrilled to hear you enjoyed our excellent service and breakfast offerings. Your comments inspire our team to keep providing memorable experiences. We understand that the lack of an elevator can be challenging for some guests, and we truly appreciate your understanding. We're continuously looking for ways to improve our facilities for your comfort. We hope to welcome you back soon for another wonderful stay at Hotel Faranda Guayacanes. Safe travels!
Dear Riksa, thank you for your fantastic feedback! We're thrilled to hear you enjoyed our excellent service and breakfast offerings. Your comments inspire our team to keep providing memorable experiences. We understand that the lack of an e… Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewThe restaurant was reasonably priced and the food was good.
The music at the swimming pool was too loud. The coffee making facilities in the room were not refreshed when the room was cleaned.
Dear Jerry, thank you for choosing Hotel Faranda Guayacanes and for your valuable feedback. We are delighted to hear that you enjoyed our restaurant and found our food to be of good quality at reasonable prices. We appreciate your comments regarding the music volume at the pool and the coffee-making facilities in your room. Your insights are important to us and we will address these issues to enhance our guest experience. We hope to welcome you back soon for an even more enjoyable stay!
Dear Jerry, thank you for choosing Hotel Faranda Guayacanes and for your valuable feedback. We are delighted to hear that you enjoyed our restaurant and found our food to be of good quality at reasonable prices. We appreciate your comments … Show more
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewBeautiful room and very friendly staff
Dear Brandon06, thank you for your kind words about your recent stay at Hotel Faranda Guayacanes - Chitré Resort! We are delighted to hear that you enjoyed the beautiful room and found our staff to be friendly. Our team takes great pride in providing exceptional service, ensuring that our guests feel welcome and comfortable. Your feedback inspires us to continue striving for excellence. We hope to welcome you back soon for another memorable experience in our charming town. Safe travels!
Dear Brandon06, thank you for your kind words about your recent stay at Hotel Faranda Guayacanes - Chitré Resort! We are delighted to hear that you enjoyed the beautiful room and found our staff to be friendly. Our team takes great pride in… Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewThe hotel is really very nice, situated in a beautiful environment, silence is granted because is situated far away from any source of noise. The staff was very kind to us acting in and kind a professional way. The room was wide and well illuminated, facing the huge pond surrounding the hotel. Breakfast was served in a wide environment, in the open air or in an air conditioned room at guests' choice. The whole structure is well worthing the money we paid and we had a pleasant staying.
Room cleaning was not adequate, should be better. We think it was also due to lack of supervision. Breakfast, self service, was abundant but the taste of food should be improved. Moreover the fact of serving chicharrones early in the morning should be reconsidered.
A heartfelt thank you for your kind words about your stay at Hotel Faranda Guayacanes. We're delighted to hear that you enjoyed our serene environment and the kindness of our staff. Your feedback regarding room cleaning and breakfast quality is invaluable, and we apologize for not meeting your expectations. We will address these concerns with our team to ensure a more thorough cleaning process and enhance the culinary offerings at breakfast. Thank you for the suggestion about the early serving of chicharrones – we always appreciate guest input as we strive to improve. We hope to welcome you back soon for an even better experience!
A heartfelt thank you for your kind words about your stay at Hotel Faranda Guayacanes. We're delighted to hear that you enjoyed our serene environment and the kindness of our staff. Your feedback regarding room cleaning and breakfast qu… Show more
Reviewed: 13 January 2025 · Stayed in December 2024
Verified reviewReviewed: 31 December 2024 · Stayed in December 2024
Verified review