See a cockroach sharing room with me. X.x

The personnel were very kind and helpful.

Stayed in July 2025

The AC in the room is so loud that you cant leave it running during the night. Therefore, it can get really warm.

It is very central, close to shopping streets and Via Argentina with loads of restaurants, cafés and bars. The stuff was very friendly and the room was clean.

Stayed in July 2025

More coffee and bread choices in the restaurant would have been nice. Rooms could use better desk/connections for work or outlets with USB. Instructions for the A/C's would have also been great. TV's were very small but typical in Panama city at this price point.

The breakfast was US$6.50 and we had typical Bacon/eggs/toast/cofee or pancake breakfasts there for several days. We noted local people eating at the restaurant - a good sign! Maintenance staff were very good. I had a non-functioning shower head (it dribbled only) and my children's room had an excellent one. I showed the picture to maintenance and I had a new shower head in my room in less than 20 minutes. For those not familiar with Panama city, the location is excellent. Every possible thing is in walking distance, many critical things in short walking distance. Also very close to the financial district and right between two metro (subway) stations. Accomodation was a little basic but nothing was broken (except my shower head) old or bad. No amenities save soap in bathroom - again a function of the price point. We have tried three other hotels in this price point in the area plus hotels costing up to more than twice as much. Overall? As a value proposition? This is the best. Want a breakast buffet and fancy amenities with the same great location - no problem, around the corner...but twice as costly or more. We will definitely be staying at the Marbella again in our visits to the city and after we move back to the city will recommend it to friends.

Stayed in May 2025

Not so much a dislike, but a suggestion - a mini fridge in the room would have been so welcomed to keep drinks cold in a tropical climate. That alone would have pushed my rating to 5 stars.

The accommodation was clean and fresh. The location is great! The restaurant serves good food at reasonable prices.

Stayed in June 2025

The furnishings are a bit dated. The accommodation could be a bit cleaner.

The location is very good, with many restaurants and supermarkets nearby. Very close to the metro station. Friendly staff.

Stayed in May 2025

The room I saw online and the one I got… Had nothing to do with each other! That being said, I was only there for an overnight sleep in between flights… And for that it was perfect

Stayed in May 2025

AC system

Value

Stayed in May 2025

The restaurant staff were not the most friendly or personable. I found the waitress a little cold and eventually just stopped going there, instead ordering my food to the room. Moreover, the staff that brought the food up were a little inflexible, demanding payment for meals immediately, even though the reception had assured us that we could pay there, and on one occasion the man refused to budge on this until I went downstairs with him to pay. The vending machine did not work: I was charged twice for one water, and none of the items in one row could be purchased even though the items were visibly there. The location is not great: on one hand, it is close enough to the metro station and a supermarket. But on the other hand, it's a little shady at night e.g., sex workers on corners, drug users, perverts. We did not feel safe at night. On the booking.com page it says "good breakfast $6", but it's actually a la carte and cost far more than that each time. This is a little dishonest. Moreover, the portion sizes were small relative to cost (especially the Tortilla Espanola). The view from the window sucks. I don't care about that and it hasn't affected my review score, but maybe another user will want to know this before they arrive, so there it is. Finally, a mix-up regarding payment. I paid for my room when I arrived. 7 days later, the payment reverted because the hotel did not collect it in time (standard practice). I was unaware of this and was using my card elsewhere after I left Panama. Instead of notifying me about this (e.g., "hey, we didn't collect the payment, we're going to charge your card in the next X hours, sorry for the inconvenience"), they just went ahead and charged my card. I was still abroad at the time, and woke up to find this had happened, which had short-term consequences for me.

Reception staff were very friendly. They were very accommodating with things like taxis, directions, helping us find a local laundrette for our clothes, and looking after our clothes when they were delivered back to us. Full marks to the three receptionists that we interacted with throughout our stay. The cleaning staff were also very friendly, too, and accommodated our requests and needs very well. The room was nice, big enough, fairly quiet 90% of the time. The bed was nice and big and comfortable. The bathroom was good, clean, and functioned very well for our needs.

Stayed in May 2025

HOTEL NEED SOME RENOVATION

NO BREAKFAST INCLUDED

Stayed in May 2025

The hotel is a bit dated and the air conditioners are older (more like window units), where they make a fair amount of noise. Bring ear plugs!

Very comfy and spacious rooms. Great location with a staff that helped me attentively when I had an emergency change of plans.

Stayed in April 2025

The mattress can be improved

There are so many things close to it, even vía Argentina is a walking distance where you can find restaurants and shopping stores

Stayed in April 2025

Bed was hard.

Room was small and the bed wasn't very comfortable.

Stayed in January 2025

Everything was great! I especially appreciated Stephanie at the reception for her kindness and helpfulness. What a lovely person!

Stayed in February 2025

Via Argentina just a few min walking you will find many Restaurants, Cafes, Convenience stores, Supermarkets, Pharmacy, Metro Stations and shopping centers and car rental just a few steps from the hotel.

Stayed in February 2025

Refrig in room. Newer AC

Good

Stayed in February 2025

The decor is a bit outdated The room could be cleaner, and the beds are very soft.

Great location, metro station and several restaurants nearby Friendly staff

Stayed in February 2025

The pillows aren’t very comfortable. It’s also hard to adjust the AC.

The staff agreed to gave us a room with better view. They were very friendly

Stayed in January 2025

Room AC unit was old and somewhat noisy. Keep the room cool. Small reefer unit would be great. Good size room.

Restaurant was good reasonably priced

Stayed in February 2025

Breakfast was weak, but then it only cost $6.50.

Location, price and staff.

Stayed in January 2025

None.

A beautifully maintained and operated hotel convenient to many things. The entire staff was exceptional. We would stay here again.

Stayed in January 2025

For what I paid, I have nothing to complain. It is a bit outdated, but comfortable, well located, and the staff is kind. On the last days we realised there is a nice street with bars and restaurant withing walking distance: Via Argentina.

Stayed in December 2024

Wi-Fi only worked well on the lower floors. I stayed twice, and it was perfect on the first floor, but didn’t work well when I stayed further up. The air condition was very noisy.

Very good location. Close to via Argentina with all restaurants and bars. Very safe. Big room, ok bed, nice shower with hot water

Stayed in December 2024

great location. The staff were helpful The hotel and the rooms were clean and well kept. perfect budget hotel.

Stayed in December 2024

Use caution at night on the street out front, because there are usually hookers hanging out late at night and they can get aggressive. No issues with the hotel itself though, it's a decent value for the price.

Slightly dated but well-maintained hotel located in the El Cangrejo neighborhood, within a few blocks of the restaurant/bar strip on Av. Argentina. The A/C was a bit loud but worked well, and the wifi was fine also. The hotel has its own parking garage. There were usually taxis waiting out front too, and Ubers are quick to arrive. Breakfast is not included, but you get a (slightly) reduced price off one breakfast selection at the attached restaurant, or you can just order off the menu. There are many cafes nearby as well. Desk clerk and housekeeping were friendly and helpful.

Stayed in December 2024