Reviews of Hotel Palma Royale 4 stars
Calle Principal, , 0100 Bocas del Toro, Panama

Loading
Guests also reviewed these properties:
Crans-Montana, Switzerland
Nha Trang, Vietnam
Saint-Romain-de-Benet, France
Armamar, Portugal
Păltiniş, Romania
Vilnius, Lithuania
Puerto Peñasco, Mexico
Acireale, Italy
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewMore quiet location, spacious, comfortable beds.
Wi-Fi is bad, very slow. Breakfast is served in a restaurant elsewhere with only 1 drink per breakfast.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 23 May 2025 · Stayed in April 2025
Verified reviewGreat rooms! The staff was very kind, and the location was excellent. Sasha was always with a smile and very informative. The room was airtight with a nice little garden. It was our best stay in Panama!
Nothing!
Reviewed: 18 May 2025 · Stayed in February 2025
Verified reviewGood location for restaurants and tours
Lack of black out curtains
Reviewed: 1 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 22 April 2025 · Stayed in March 2025
Verified reviewThe staff was friendly, helpful and kind. They were able to do laundry very quickly and were very helpful with confirming flight details when the website was down. There was bottled water available throughout the hotel which was really nice to have available. They were very helpful overall and we had a great stay!
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewFacilities were clean and the bed was very comfortable. I forgot my towel and bathing suit before moving to another location, when I returned the staffed had washed and dried them for me. Big thanks to the staff!
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewStaff disponibile
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewNice big rooms and well decorated.
Lots of construction and street was really torn up.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 19 March 2025 · Stayed in March 2025
Verified reviewSeparate bedroom and big lounge with 2nd bed. Good facilities - fridge, tea and coffee and water cooler outside at the passage. Located at the end of the street so it was quiet and removed from the blaring noise from the many competing restaurants and establishments a hundred meters away. Well stocked deli next door. Within easy walking distance to the many restuarants and coffe houses.
No place for socialising or hanging out.
Reviewed: 15 March 2025 · Stayed in March 2025
Verified reviewComplimentary water and refrigerator
Reviewed: 11 March 2025 · Stayed in March 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewGood location next to dock and quiet. Nice breakfast in nearby cute restaurant. Great size rooms for a family.
Not much atmosphere in the hotel itself.
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewWhat a place. - Great staff - Unbelievable breakfast included - Very tidy - Modern room - Provided beach towels every day - Hot showers I’m travelling Central and South America and this is the best place we’ve stayed yet. Definitely recommend 👏🏻
Nothing
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewLocation right in front of the water taxi dock and just 50m away from the ferry station Very close to Bocas center which gives access to restaurants and bars
No restaurant on the site, we needed to go to a different location for breakfast as it was included in the price Expensive accommodation for a 4* hotel that does not have restaurant, nor pool for an island Tv was very old model that practically made it useless
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewThe location in just perfect! You are 3 minuted walk from town, restaurants, and everything bocas has to offer. But it is very quite at Palmar Royale. The room was huge! And clean. With an amazing sea view! It has coffee, and a fridge inside. Was super comfortable. Will def come back. It is not the place to connect with other travelers, but is lovely.
The breakfast included is at a nearby restaurant. Which is OK. Not amazin. Breakfast
Thanks for your visit and your comments, Maya! We're glad you enjoyed your stay. Most guests find our breakfast options amazing, we wish you had too!
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewOnly place in town with an elevator which was awesome because we were on the 4th floor and had heavy luggage. Great views from our private balcony. Excellent breakfast included at Buena Vista restaurant. Good location being kitty corner from the ferry and away from most of the noise at the center of town.
Initially we were given a room that we thought had a musty smell that may have just needed to be aired out more. We were offered a different room that was an improvement.
We're glad you enjoyed your stay, Rachel. We addressed the musty smell immediately. Thanks for letting us know!
Reviewed: 25 February 2025 · Stayed in January 2025
Verified reviewReviewed: 20 February 2025 · Stayed in February 2025
Verified reviewThe luxury suites on the top floor have a wonderful view, lots of space and very comfortable. The staff is very helpful and offer good suggestions.
There is street construction around the hotel, but that's not the hotel's fault.
Thank you , Judy! We certainly hope road work ends soon on our street as it has everywhere else on the island. We hope the added effort of burying the power and communications cables underground will be worth it in the end!
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewClean, convenient location
Nothing
Wonderful, Tracy! We're glad you enjoyed your visit!
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewComfy room
Not the hotel’s fault, but the main road where it is located is a construction mess and apparently has been for years. It would make the stay better if the town fixed it.
Thank you for the visit and the review! We apologize for the road, it is part of a project including all the roads on the island, which are almost finished. However, all the power and communications cables are being buried underground on the main street and it is taking slightly longer. Should be done in a few months. We appreciate your visit and your patience!
Thank you for the visit and the review! We apologize for the road, it is part of a project including all the roads on the island, which are almost finished. However, all the power and communications cables are being buried underground on … Show more
Reviewed: 8 February 2025 · Stayed in February 2025
Verified review