Reviews of Decapolis Hotel Panama City 5 stars

Location

Staff not one hour allowed for a late check out charging 11 usd per extra hour, I know every hotel has its policies but this MUST BE PUBLISHED a frequent traveller with many discounts available in other chains if I should known this before I would have book a more expensive room with more flexibility in other hotel

Right in the middle of Panamá City…. We were upgraded to Megapolis- the hotel was clean and comfortable. Food at the restaurant was great!

More breakfast options needed.

Excellent location, walking distance to a shopping mall and different food places. And 10 to 15 minute drive to various activities.

The breakfast menu didn’t change much, was eating the same thing every other day. The fruits were my go too. A microwave in the room would have been nice especially with long stay.

Everything was excellent. 2nd stay at the hotel, so that says a lot. Would prefer a little more variety with the breakfast choices, however fruits were excellent.

THE staff was very helpful, they translate because of the language barrier. They would smile when you're passing by, and the breakfast was nice, there where so many options to choose from. Plus, the staff had different options everyday, the breakfast was never the same. All of the staff that I encountered was nice.

There was nothing I didn't nice.

The area and the view

Very poor food menu, they have not modernized the rooms, they are the same as 13 years ago that I went for the first time, the attention of the front desk is not the best, cockroaches came out in the rooms, the room service deficient and poorly attended, the televisions in the rooms very small and old. The truth is very sad to see how the quality and service has deteriorated. It was my last time in that hotel

The room was very big and spacious

I didn't like that I had ask by way of a massage if when I check in if there would be an additional fees or tax and the responses was no you pay the price to booked and nothing more but when I get there I had to pay an additional fee ,the breakfast was disappointing the same thing every day for 7 days and no options for kids no pancakes, bacon, waffles, nuggets just the same boring stuff every morning with probably 1 exception, I had to ask for a hair dryer , coffee maker and iron which was in the amenities, the room was very cold don't matter what you do and the taxi service for the hotel is very expensive double what you would pay Uber or yellow cab and at the pool i was told if its not purchases at the hotel I couldn't eat it at the poolside but the staff was very nice and always will to help I don't think I will stay there again to much traffic in the area and to little food options mostly fast food only hotel's restaurants i didn't hate the hotel don't mind it's dated the surroundings is to busy with traffic like staying next to a highway.

Nice clean room

Nothing

room is clean, spacious and well equipped. lovely breakfast and friendly staff, have visited several times!

nothing to complain about!

The property was close to an outlet shopping mall. The rooms could stand to be updated. WiFi was not always available in the room I was in, was moved to next floor up and the room was more updated with great WiFi.

Megapolis Hotel next door to the Decapolis is much nicer, brighter, and more updated. I don’t know what the rooms look like. I was told that both properties have the same owner. I ate and hung out at the Megapolis Hotel even though my room was at the Decapolis Hotel. I would have gladly paid the extra 60.00 to stay at the Megapolis instead.

All the staff was friendly always ready to help. As I only speak English , all the staff comunicates well, the pool is so nice and at a good spot . I will definately stay there again, great place to stay!💯💯💯

Everything was good

Most of the staff can speak English. The location is excellent and the cost of taking Uber to the Mall and other tourist attractions is very cheap.

No small towels available.

Good location

Awful experience. First we were sent to the wrong room and a naked guy opened the door. Then no hot water. Then no coffee maker in room, then got yelled at by staff because we went to the wrong breakfast when there were NO signs. Also called room service to order at 928 when they close at 930 and we could not get food. Never stay there again.

The views make the stay absolutely worth it. Book a room with an ocean view (if you don't, I'm pretty sure you'll be looking at the back of the building behind the hotel), and request to be as high up as you can--trust me. The gym was just enough for me to get a varied, solid workout. Close proximity to a wide variety of places you'll want to go.

The hotel is clearly ready for an interior overhaul. The bed itself was wonderful, but the rest of the furniture shows its age. Breakfast was satisfying but not amazing. They keep a tight eye on who is coming and going into the building, which can be both good and not-so-good depending on your circumstances. Walking anywhere besides the sparsely occupied mall across the street (COVID casualty) is a bit iffy, but Ubers are a fantastic alternative.

Fairly good value for money but don’t expect a 5-star hotel (don’t know how it has obtained a 5 star rating).

The facilities are worn and outdated. Location is good for connection to the airport but at rush hours the traffic is very slow to areas like Casco Viejo