Very friendly staff who are super helpful, warm rooms, super comfortable bed, warm shower, varied breakfast buffet and a great location. Would stay again!

Stayed in July 2025

Hotel accommodated us very well. We needed a room with two beds and because there weren’t any more rooms with two beds left, the hotel accommodated by giving us a room each. I have never experienced this type of hospitality from a hotel.

Stayed in July 2025

Nothing!

Lovely hotel in a fabulous spot. The staff were so helpful. I would highly recommend staying here

Stayed in March 2025

There’s not one thing that I could nitpick. The whole entire experience was absolutely outstanding!

Our front desk staff David absolutely exceeded our expectations and was incredibly helpful when my partner’s phone had issues he spent hours with him trying to sort out the problem by letting him use his personal phone and the hotel staff also had Care packages for us with a nice lunch for when we had to leave the hotel at 2 AM to get to the Machu Picchu train at 3am. And the overnight guard was always so kind and wonderful overall an outstanding experience and would definitely recommend this beautiful quaint hotel with a wonderful breakfast buffet. PS. This is Sara and not Kevin, I must be on his booking.com account lol

Stayed in January 2025

Loved the location and rooftop patio. Breakfast had a wide selection of hot and cold and eggs made to order. The central courtyard was a nice place to sit. We stayed on the second floor and could open the window into the courtyard for some airflow. Close to plaza des Armas. 24 hr security at the front door, good help at the front desk.

Stayed in November 2024

Our room was on the first floor and the lights in the common area shone into the room so it was not dark enough for us. Because the window didn’t open, the room was hot and stuffy. The second night, we actually left our door open, and pulled the curtain across the doorway to get some airflow.

Loved the amazing rooftop patio! A great place for coffee or breakfast. The staff was very helpful. There was 24 hour security on the front door. Very nice coffee, hot water and snacks station available.

Stayed in November 2024

Comfort of bed

Hotel design was beautiful

Stayed in November 2024

The hotel room is a little bit small and lack of outlet to charge devices.

I like the hotel with friendly staff, location to the Plaza de Armor and the breakfast.

Stayed in July 2024

Check out is very early but they do allow you to check in early as well.

The bed is the most comfortable bed in Cusco! We have stayed at all of the casa andinas and this hotel beats all of those. Breakfast was amazing. Just far enough form y the main square to not be noisy and close enough to walk without getting tired. Super clean!

Stayed in June 2024

Room is a bit small.

Location was very nice. Close to the main square and at the same time quiet because it’s not on Main Street. Staff provided excellent service, always available and helpful.

Stayed in June 2024

Breakfast was wonderful.

Stayed in May 2024

The room was small in space but we did have a king bed so if we got a room with a smaller bed it would have been perfect.

I started to feel severe altitude sickness at 1:30 in the morning and was seriously struggling, the 24/7 security guy brought in their oxygen tank at that time and was able to help me. The staff was very kind and friendly and the hotel itself was beautiful in a great location!

Stayed in April 2024

Coffee wasn’t good

Excellent location, nice house. The bed was very big and comfy but the room too small. Friendly staff.

Stayed in January 2024

Really charming place

Stayed in December 2023

No lift but staff help with luggage

Character

Stayed in December 2023

Loved everything about the property and the location was close to restaurants and shopping and all the necessities within the city.

Beautiful accommodations in Cuzco. Property was cozy, authentic, and the staff were kind, welcoming, and really did everything to make your staff comfortable and enjoyable.

Stayed in November 2023

It is a lovely hotel with a great feel about it. Though there was a mix-up with our original reservation, the staff acknowledged it and worked hard to remedy the situation. I'd definitely come back to stay at this wonderful property.

Stayed in November 2023

Love it

Stayed in November 2023

Amazing place. Staff are wonderful and so accommodating and helpful

Stayed in September 2023

The walls are very thin and the floors are uncovered wood, so we heard every footstep, every conversation, every dish that was moved. It's not their fault, but it was hard for us to sleep. We had to download a white noise app. Also, we used the laundry service and the clothes were returned very damp, so plan accordingly.

Lovely place with lots of thoughtful touches and charm. Wonderful people, good breakfast. Convenient, safe location with lots of small markets, pharmacies, and restaurants nearby. Comfortable bed and room with nice shower. Nice offering of tea in the lobby at all times.

Stayed in September 2023

Cozy, clean, centric little place. Staff is extra friendly

Stayed in September 2023

In our favourite part of the city, beautiful rooms, and the staff were all exceptional.

Stayed in September 2023

Staff was very friendly and helpful!

Stayed in September 2023

lack of spoken English by staff

ambiance

Stayed in April 2023